Delay of the image in relation to the sound - TCL Android TV

[wentyl777 0]

Hello, I have a problem with the delay of the image in relation to the sound,

In the attachment there is a screenshot from EMBY web interface while playing .mkv file, on the AndroidTV application version 2.0.98g (TCL 75C645),

The source is a Emby server under Qnap version 4.7.14.
Changing streaming bitrate setting parameter in Android App from auto to 1000mbit does not help.
The TV and Qnap are connected with a 1 Gbit Ethernet.

The problem only occurs in .mkv files with DTS audio.
The problem does not occur when plaing video via DLNA.

Request for help in solving a problem.

[ebr 14918]

Hi.  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

[wentyl777 0]

Hi,

Thanks for quick reply.

Unfortunately, after manual installation per sideloading, the problem still exist.

App ver. on TV after manual instalation is 2.0.93g

[ebr 14918]

18 hours ago, wentyl777 said:

App ver. on TV after manual instalation is 2.0.93g

Hi.  That is not the app I linked to above.  Please try that one.

[wentyl777 0]

Thanks for the help, after instalation 3.3.62 version, the problems disappeared.
However now, I do not have an active application on my device (TV), although I bought it in the Google Store. Is it possible to use this version only in the premium subscription? I don't need the premium version, the version purchased for one device is enough for me, can you somehow help me in this matter?