GBREEZY_83 6 Posted December 2, 2023 Share Posted December 2, 2023 Hi, guys, I have a quick question every time I go to this channel and play it and then it plays but then it stops I tried going to the app application settings and playing with but the same thing happens do you have any clue why this is happening? Link to comment Share on other sites More sharing options...
Luke 37093 Posted December 2, 2023 Share Posted December 2, 2023 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
GBREEZY_83 6 Posted December 2, 2023 Author Share Posted December 2, 2023 (edited) I'm using the Andriod app on Nvidia shield Edited December 2, 2023 by GBREEZY_83 Sensitive Link to comment Share on other sites More sharing options...
Luke 37093 Posted December 2, 2023 Share Posted December 2, 2023 4 minutes ago, GBREEZY_83 said: I'm using the Andriod app on Nvidia shield Hi, can you please provide the information requested in my link above? Thanks ! Link to comment Share on other sites More sharing options...
GBREEZY_83 6 Posted December 2, 2023 Author Share Posted December 2, 2023 Is it okay if I can send the logs from my server it has my IP address on it? Is that okay or don't send it lol sorry for the dumb questions. Link to comment Share on other sites More sharing options...
Luke 37093 Posted December 2, 2023 Share Posted December 2, 2023 Hi, if you download the log file from the server web interface then you'll be getting an anonymized version with that information redacted. Link to comment Share on other sites More sharing options...
GBREEZY_83 6 Posted December 3, 2023 Author Share Posted December 3, 2023 embyserver (1).txt ffmpeg-directstream-5f0b2de5-7d8f-4583-b3d8-8eb9679b127b_1.txt Link to comment Share on other sites More sharing options...
GBREEZY_83 6 Posted December 3, 2023 Author Share Posted December 3, 2023 Hi Luke did I do it right? Thanks Link to comment Share on other sites More sharing options...
Luke 37093 Posted December 3, 2023 Share Posted December 3, 2023 Your iptv provider is returning a 503 service unavailable error. Link to comment Share on other sites More sharing options...
GBREEZY_83 6 Posted December 3, 2023 Author Share Posted December 3, 2023 So what's 503 service error? Link to comment Share on other sites More sharing options...
Luke 37093 Posted December 3, 2023 Share Posted December 3, 2023 13 hours ago, GBREEZY_83 said: So what's 503 service error? It's a response code that a server sends when they're temporarily unavailable. Granted, your iptv service could be sending back that code for any reason they wish, so we don't actually know that this is why they're sending it. But usually it is. Link to comment Share on other sites More sharing options...
GBREEZY_83 6 Posted December 3, 2023 Author Share Posted December 3, 2023 Oh okay thanks for the help Link to comment Share on other sites More sharing options...
Luke 37093 Posted December 5, 2023 Share Posted December 5, 2023 Is this still happening? Link to comment Share on other sites More sharing options...
GBREEZY_83 6 Posted December 6, 2023 Author Share Posted December 6, 2023 Hi Luke, Sorry for the late reply yes it’s still happening how can I fix this lol? Link to comment Share on other sites More sharing options...
GBREEZY_83 6 Posted December 7, 2023 Author Share Posted December 7, 2023 (edited) Hi Luke, Is there anyway you guys can fix this problem or it’s possible? Edited December 7, 2023 by GBREEZY_83 Link to comment Share on other sites More sharing options...
Luke 37093 Posted December 7, 2023 Share Posted December 7, 2023 Can you ask them why they're sending back that error code? Link to comment Share on other sites More sharing options...
GBREEZY_83 6 Posted December 7, 2023 Author Share Posted December 7, 2023 I reported the 503 error to them but didn’t get a response so idk if my provider actually the real iptv provider maybe reseller it’s okay maybe they will fix it later lol. 1 Link to comment Share on other sites More sharing options...
GBREEZY_83 6 Posted December 14, 2023 Author Share Posted December 14, 2023 Hi Luke, So I'm still having problems with some channels not playing but sometimes when go into the app setting and change the internet quality it works for while but then it channels stops again lol 1 Link to comment Share on other sites More sharing options...
GBREEZY_83 6 Posted December 22, 2023 Author Share Posted December 22, 2023 Hi Luke, So the channels were giving 503 errors some days it worked and someday it didn't work just were wondering are we getting a new update for the server in the near future. Link to comment Share on other sites More sharing options...
Luke 37093 Posted December 22, 2023 Share Posted December 22, 2023 1 minute ago, GBREEZY_83 said: Hi Luke, So the channels were giving 503 errors some days it worked and someday it didn't work just were wondering are we getting a new update for the server in the near future. HI, a 503 service error is an error coming back from your iptv provider, not Emby Server. They are saying it is unavailable at the moment. How would an Emby Server update help with that? Link to comment Share on other sites More sharing options...
GBREEZY_83 6 Posted December 22, 2023 Author Share Posted December 22, 2023 Hi oh okay my apologies well just have to stick it out then till my provider fixes it lol 1 Link to comment Share on other sites More sharing options...
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