loop11 3 Posted November 25, 2023 Share Posted November 25, 2023 List of things that were currently not working on Android TV APP. Linux server latest Version 4.8.0.60 beta and also 5-6 versions previously BETA versions tried including stable non beta. 1.Manual download of subtitles from the Emby for Android TV app doesn't working, neither Amazon Fire TV 4k, neither Sony Android TV(Sony XR55X93JAEP), SONY kd-49xe8077 android TV or some Eon box Android TV, currently I cant check on Nvidia shield its in my office. "error requesting download of subtitle" will be the exact error. Its tried on couple of previous versions also its tried on EMBY for Android. 2. Resume, playlists, favorites, played/unplayed , doesn't work on Sony XR55X93JAEP Sony Android TV neither on SONY kd-49xe8077 android TV, neither on Eon box Android TV STB, but its working on Amazon Fire tv 4k and Nvidia shield which are both android. Its tried on couple of previous versions also its tried on EMBY for Android 3. Previously selected subtitle will not be remembered, and sorting settings will be back to default settings after every new restart on Sony XR55X93JAEP Sony Android TV same on SONY kd-49xe8077 android TV, and same Eon box Android TV STB, in Emby for Android TV and its working on Amazon Fire tv 4k and Nvidia shield. Its tried on couple of previous versions of Emby for Android TV also its tried on EMBY for Android Please could you fix this issues? 1 Link to comment Share on other sites More sharing options...
loop11 3 Posted November 25, 2023 Author Share Posted November 25, 2023 Just to add to the device list because its not android tv Samsung Smart TV (QE65Q70AATXXH) Emby for Samsung 1.6.4 everything from above list is working. 1 Link to comment Share on other sites More sharing options...
loop11 3 Posted November 25, 2023 Author Share Posted November 25, 2023 Sorry I made mistake after inspecting again Nvidia shield and Amazon Fire TV stick I also got errors on manually downloading subtitle with the same error "error requesting download of subtitle". Also resume is not working on both devices. Sorry for making 3 post I was not able to edit first post cant seems to find edit button. Link to comment Share on other sites More sharing options...
Luke 37106 Posted November 25, 2023 Share Posted November 25, 2023 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
ebr 14926 Posted November 27, 2023 Share Posted November 27, 2023 Can you please reproduce the error trying to download subtitles and then follow the instructions to send a log from the app? Link to comment Share on other sites More sharing options...
loop11 3 Posted November 27, 2023 Author Share Posted November 27, 2023 My brother sent the log from the NVIDIA shield, Fire TV 4k max stick and Sony Android TV after unsuccessfully tried to download subtitle. The error on all 3 devices is "error requesting download of subtitle" so you have it in the log as you instructed within emby app. Please let me know did you located all 3 logs. Link to comment Share on other sites More sharing options...
loop11 3 Posted November 27, 2023 Author Share Posted November 27, 2023 (edited) Hello it is not the playback problem, as I stated earlier the problem is in the error when downloading subtitles. To make it simple for you today we only started emby app on two devices (Nvidia shield and Sony TV) and sent logs through the app for you to analyze with only one activity and then we turn it off. My brother user name is "rebekic". Edited November 27, 2023 by loop11 Link to comment Share on other sites More sharing options...
loop11 3 Posted November 27, 2023 Author Share Posted November 27, 2023 Luke when you making fixed version please fix resuming for Android apps also. Link to comment Share on other sites More sharing options...
ebr 14926 Posted November 27, 2023 Share Posted November 27, 2023 Hi. Are you running through a proxy of some sort? There are some very strange errors in your logs and some urls I don't recognize as coming from the app properly. It kind of looks like something is re-writing some of them or otherwise interfering. You are getting things like 404s on progress reports to the server - like information is stripped out or modified. Link to comment Share on other sites More sharing options...
loop11 3 Posted November 27, 2023 Author Share Posted November 27, 2023 No I don't have any proxy setting, and its tried in 3 different places, all 3 places have different ISP. Link to comment Share on other sites More sharing options...
loop11 3 Posted November 28, 2023 Author Share Posted November 28, 2023 (edited) I updated beta server to 4.8.0.61 and I tried to download subtitle from Nvidia shield and its failed again I've sent the log with local user Rebekic at 17:31 central European time which is I think 16:31 at UTC +5 I'm not sure about UTC. Also Resume is not working also. Edited November 28, 2023 by loop11 Link to comment Share on other sites More sharing options...
ebr 14926 Posted November 28, 2023 Share Posted November 28, 2023 Does the error occur on the search or the request to download? Are you always trying to download the same subtitle? If you do the same thing from the "..." button on the detail screen, does it have the same problem? Link to comment Share on other sites More sharing options...
loop11 3 Posted November 28, 2023 Author Share Posted November 28, 2023 Search is working just when you tried to download subtitle from the list its showing the error. At the same time from the same IP when I try to do that with web browser from desktop pc its working, and from Emby theater from PC its working and trying on same ip from Samsung Tizen TV its working. I have found a lot of new bugs I will speak about them later when we fix this essential bugs. Link to comment Share on other sites More sharing options...
ebr 14926 Posted November 28, 2023 Share Posted November 28, 2023 6 hours ago, ebr said: If you do the same thing from the "..." button on the detail screen, does it have the same problem? Link to comment Share on other sites More sharing options...
loop11 3 Posted November 29, 2023 Author Share Posted November 29, 2023 Of course its the same Link to comment Share on other sites More sharing options...
ebr 14926 Posted November 29, 2023 Share Posted November 29, 2023 Okay, this function is working fine for me in my testing. Are you always testing with the same media item? Same subtitle? Same language? Link to comment Share on other sites More sharing options...
ebr 14926 Posted November 29, 2023 Share Posted November 29, 2023 Hi. One more question - does the item you are testing with have multiple versions? Link to comment Share on other sites More sharing options...
Luke 37106 Posted November 29, 2023 Share Posted November 29, 2023 Hi, so you're running the server on ubuntu? Does it have nginx or other reverse proxy software installed? Are you using a VPN on either side (server/client) ? Link to comment Share on other sites More sharing options...
loop11 3 Posted November 29, 2023 Author Share Posted November 29, 2023 2 minutes ago, ebr said: Hi. One more question - does the item you are testing with have multiple versions? To be precise what you were asking, if you are asking, are you trying movie or tv show with multiple versions of the same movie or tv episodes which has same tv episode with couple versions, or if you are asking me, am I trying subtitle that has multiple versions of the same language? In any case its a same for each scenario that I listed and vice versa, which means when only one subtitle is available for specific language, or when there is just one movie version, or when just one tv episode is available. Same error on the Android app. There is one more bug that I will speak about when we fix this huge bugs, and its when emby auto download subtitles without stopping creating 20 or 30 versions of the same language , like each day it auto download subtitles of languages that you selected in options. Also there are very bad bugs withe loading external subs but as I said its important that bugs from the first post is fixed and after that we can bring the other bugs. Also there is a problem returning from the beta server version to the stable version, for some reasons you cant start it after dpkg -i emby-server-deb_4.7.14.0_amd64.deb, but for now lets just concentrate to downloading subs from the android apps, and for enabling sessions recording to be able to resume playback on the android apps, this is extreme bugs, other were just regular bugs. Link to comment Share on other sites More sharing options...
ebr 14926 Posted November 29, 2023 Share Posted November 29, 2023 4 minutes ago, Luke said: Hi, so you're running the server on ubuntu? Does it have nginx or other reverse proxy software installed? Are you using a VPN on either side (server/client) ? In case you missed this question. It really looks like something in your environment must be re-writing or forwarding some requests incorrectly. Link to comment Share on other sites More sharing options...
loop11 3 Posted November 29, 2023 Author Share Posted November 29, 2023 3 minutes ago, Luke said: Hi, so you're running the server on ubuntu? Does it have nginx or other reverse proxy software installed? Are you using a VPN on either side (server/client) ? Yes its ubuntu with nginx but no reverse proxy installed. Link to comment Share on other sites More sharing options...
Luke 37106 Posted November 29, 2023 Share Posted November 29, 2023 Just now, loop11 said: Yes its ubuntu with nginx but no reverse proxy installed. nginx is a reverse proxy. Have you tried comparing your nginx configuration to this: Link to comment Share on other sites More sharing options...
loop11 3 Posted November 29, 2023 Author Share Posted November 29, 2023 (edited) 13 minutes ago, Luke said: nginx is a reverse proxy. Have you tried comparing your nginx configuration to this: This poster stated this config is for windows users is there pure ubuntu config? Also I dont have CLOUDFLARE is there config example as purest as it could be for dedicated server without CLOUDFLARE for ubuntu environment that is working with emby server? Edited November 29, 2023 by loop11 Link to comment Share on other sites More sharing options...
Luke 37106 Posted November 29, 2023 Share Posted November 29, 2023 2 minutes ago, loop11 said: This poster stated this config is for windows users is there pure ubuntu config? It can be used on any nginx supported operating system, he just happens to be using windows. We point all nginx users to this setup as a reference, no matter what platform they're on. Link to comment Share on other sites More sharing options...
loop11 3 Posted December 2, 2023 Author Share Posted December 2, 2023 On 11/29/2023 at 9:55 PM, Luke said: It can be used on any nginx supported operating system, he just happens to be using windows. We point all nginx users to this setup as a reference, no matter what platform they're on. After examining little bit closer recommended the ngnix.config, few things are huge security risk for example negating ngnix completely by opening hole for emby "proxy_pass http://127.0.0.1:8096" Link to comment Share on other sites More sharing options...
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