pdclark 4 Posted November 21, 2023 Share Posted November 21, 2023 (edited) Can't figure out why a late model Samsung TV is unable to view LiveTV. From the ffmpeg log file, it looks like it's an issue with subtitles. Any help appreciated. ffmpeg-transcode-a3fafe45-6232-417d-b941-41f4ff6935c9_1.txt Edited November 21, 2023 by pdclark edit Link to comment Share on other sites More sharing options...
Luke 37096 Posted November 21, 2023 Share Posted November 21, 2023 Hi there, what exactly happens when you try to play? Link to comment Share on other sites More sharing options...
pdclark 4 Posted November 21, 2023 Author Share Posted November 21, 2023 Nothing, spinning wheel then, “no compatible ….: Cant remember the exact phrase. Thanks Link to comment Share on other sites More sharing options...
Luke 37096 Posted November 22, 2023 Share Posted November 22, 2023 20 hours ago, pdclark said: Nothing, spinning wheel then, “no compatible ….: Cant remember the exact phrase. Thanks Please attach the main emby server log as well. Thanks. Link to comment Share on other sites More sharing options...
pdclark 4 Posted November 22, 2023 Author Share Posted November 22, 2023 Thanks embyserver-63836104508.txt Link to comment Share on other sites More sharing options...
Luke 37096 Posted December 11, 2023 Share Posted December 11, 2023 @pdclarkare you able to play the same channel from other devices such as the web app on the server machine? Link to comment Share on other sites More sharing options...
pdclark 4 Posted December 13, 2023 Author Share Posted December 13, 2023 Hey @Luke, yes. Appears to be a problem only with Samsung. Link to comment Share on other sites More sharing options...
Luke 37096 Posted December 14, 2023 Share Posted December 14, 2023 As a test, if you disable hardware transcoding in server transcoding settings, does that help? Link to comment Share on other sites More sharing options...
Kennycr 0 Posted January 13 Share Posted January 13 (edited) I had the same problem and did uncheck the hardware transcoding. Got the picture to play, but no audio. This only happens on ATSC 3 channels. Using Emby for Samsung 1.6.4 and Server 4.7.14.0. I get sound on the Roku and Android tablet, just not on the TV 2023 version Samsung The Frame TV Edited January 13 by Kennycr Link to comment Share on other sites More sharing options...
Luke 37096 Posted January 14 Share Posted January 14 5 hours ago, Kennycr said: I had the same problem and did uncheck the hardware transcoding. Got the picture to play, but no audio. This only happens on ATSC 3 channels. Using Emby for Samsung 1.6.4 and Server 4.7.14.0. I get sound on the Roku and Android tablet, just not on the TV 2023 version Samsung The Frame TV Hi, this should be improved in the upcoming 4.8 server release. Thanks. Link to comment Share on other sites More sharing options...
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