simonmason 6 Posted November 20, 2023 Share Posted November 20, 2023 I have two identical TCL TVs in the house with Apple TV 4K. Both are running 1.79 (2) app. One syncs fine, the other does not. The soundbars are both Vizio but different models. However, on the one that has the sync issue the other apps on the Apple TV don't appear to have any issues. So I am scratching my head trying to figure out what to do here. Happy to provide more information or take suggestions on how to diagnose this. Thanks. Link to comment Share on other sites More sharing options...
Luke 37068 Posted November 20, 2023 Share Posted November 20, 2023 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
simonmason 6 Posted November 20, 2023 Author Share Posted November 20, 2023 ok, here are the log files I found that were updated today. Tested with the Gilmore Girls. The Season 7 episode watched was on the problem TV. The Season 1 episode was watched on the other TV that was not a problem. We also tested another program - movie Footloose - only on the problem TV - and it was the same. All of this was happening in the afternoon of 11/20 - 1pm - 3pm. Thanks. ffmpeg-remux-ee7a5eb4-5fee-47dc-afaa-e47c37e92810_1.txt ffmpeg-remux-53185de2-675d-4eee-8e89-285a93b8f597_1.txt embyserver-3.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted December 5, 2023 Share Posted December 5, 2023 Hi @simonmasoncan you please try Emby for Apple TV 1.8.0 and let us know how that compares? Thanks. Link to comment Share on other sites More sharing options...
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