502 Bad Gateway Error

[intranetsnob 0]

Hi all

Majority of the time Emby instance just crashes and stop resulting in 502 Bad Gateway

Is there a reason why Emby would crash so many times? And has anyone come across this and found solution?

[Luke 37157]

HI there, Emby never sends back a 502 gateway error. You must have some layer on top of that that is causing that. Please attach the emby server log from when the problem occurred:

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Thanks.

[intranetsnob 0]

Hi Luke,

Attached is log file.

Correct, this is proxied but emby keeps crashing, hopefully the log gives you an insight, this is prior to emby shutting down.

embyserver-63835892270.txt

[intranetsnob 0]

I have also attached the two logs after reboot for reference.

Look forward to your response

embyserver.txt hardware_detection-63835892275.txt

[Luke 37157]

What time did the problem occur?

[intranetsnob 0]

Hi Luke

It's very random, been occurring for a while now so thought to ask. 

This particular one occurred around 12ish 

Thanks 

[Luke 37157]

22 hours ago, intranetsnob said:

Hi Luke

It's very random, been occurring for a while now so thought to ask. 

This particular one occurred around 12ish 

Thanks 

I don't see anything at that time in your server log. Can you get log files from your reverse proxy? We need to know why it's sending back that error code.

I thought it might be a general emby server error that sends back a 500 error code, which the reverse proxy might be changing to 502, but I don't see any errors being thrown in the emby server log. Thanks.

[Luke 37157]

@intranetsnob?