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Cannot Access Server Externally


RickySom

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RickySom

Hi,

I can access my Emby server just fine on my local network, but nothing externally.

I have been through the connectivity troubleshooter and can see that the UpnP setting on my router is on and Emby servers show as follows:

Emby2.png.5d91a49d4fca37a97d8ff2eaf0f09baf.png

 

The client IP address section for both matches the In home LAN access address in the Emby server dashboard.

 

I have tried to connect to the server both with the emby iOs app and through a browser on my phone (using LTE network and not on my home wifi)

 

However, when I go to canyouseeme.org and use the IP address for the remote WAN access it cannot be found:

emby3.png.55dfe86df38814e7311dc5c2f3320a5b.png

 

I am at the end of the troubleshooter... where do I go from here?

I am using a WD mycloud EX2 with a TP-Link Archer C80 router

Edited by RickySom
Updated for clarity
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  • 1 month later...
7 hours ago, Ugiman said:

Hallo.

Habe das gleiche Problem und komme nicht weiter 😢. Bitte um Hilfe 🙏

Hab eine Fritzbox 7530

 

Gruß

Ugiman

HI, does your ISP allow use of these ports? Does your ISP use a CGNat?

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