Close caption

[mike3821 61]

Close caption has never ever really worked for me when watching live tv or a recording. Is there anything I need to do or an update? 

Edited November 7, 2023 by mike3821

[Luke 37217]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[mike3821 61]

46 minutes ago, Luke said:

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

It appears some CC works, others don’t, and some that don’t work in the android tv app work on my Apple phone… seems inconsistent….

Im trying to find the send log option under the Android tv. Turned it on but don’t see it from my home section in the android tv app.

[Luke 37217]

Regarding android,  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

[mike3821 61]

9 minutes ago, Luke said:

Regarding android,  Can you try sideloading our standard android app on the same device and see how that compares?

https://emby.media/emby-for-android.html

Thanks.

 

Doesn’t work there either.

I wish you guys would stop recommending this as a replacement app until its ready for release.

- channel up/down in guide (backwards)

- No number channel changing options

- Slow compared to android tv app

- Previous channel missing 

 

Edited November 8, 2023 by mike3821

[ebr 14955]

46 minutes ago, mike3821 said:

It appears some CC works, others don’t

Hi.  We have seen some flavor of CC that Exoplayer doesn't "see" but we haven't been able to discover exactly why  yet.

[Luke 37217]

We’ll be updating it to a newer build in the near future so we’ll see what that brings.