Tv shows not pulling metadata

[alel3001 4]

It appears emby is not pulling metadata for episodes  and seasons of tv shows despite the tv show being able to pull metadata correctly. Even going into the season and updating the imdb external id and refreshing metadata doesn't appear to work.

 

2023-11-07 00:00:00.003 Info App: Application version: 4.7.14.0
2023-11-07 00:00:00.003 Info App: Emby
    Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
    Operating system: Linux version 5.15.0-78-generic (buildd@lcy02-amd64-008) (gcc (Ubuntu 11.3.0-1ubuntu1~22.04.1) 11.3.0, GNU ld (GNU Binutils for Ubuntu) 2.38) #85-Ubun
    Framework: .NET 6.0.20
    OS/Process: x64/x64
    Runtime: opt/emby-server/system/System.Private.CoreLib.dll
    Processor count: 24
    Data path: /var/lib/emby
    Application path: /opt/emby-server/system
2023-11-07 00:00:00.003 Info App: Logs path: /var/lib/emby/logs
2023-11-07 00:00:00.003 Info App: Cache path: /var/lib/emby/cache
2023-11-07 00:00:00.003 Info App: Internal metadata path: /var/lib/emby/metadata
2023-11-07 00:00:00.003 Info App: Transcoding temporary files path: /var/lib/emby/transcoding-temp
2023-11-07 00:00:00.003 Info App: Plugins:
    Bluray Folder Support 1.0.0.0
    Cinema Intros 1.0.40.0
    DLNA 1.2.7.0
    Dvd Folder Support 1.0.0.0
    Emby Guide Data 1.0.12.0
    Fanart.tv 1.0.15.0
    IPTV 1.2.1.0
    M3U TV Tuner 1.0.13.0
    MovieDb 1.7.3.0
    Nfo Metadata 1.0.77.0
    OMDb 1.0.20.0
    Open Subtitles 1.0.34.0
    Port Mapper 1.2.1.0
    Reports 1.0.50.0
    Statistics 3.0.10.0
    Studio Images 1.0.3.0
    TheAudioDb 1.0.18.0
    TheTVDB 1.4.1.0
    Webhooks 1.0.25.0
    XmlTV 1.1.3.0
2023-11-07 00:03:08.605 Info Server: http/1.1 POST http://emby_remote_ip/emby/Items/957000/Refresh?Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=true&ReplaceAllMetadata=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox Windows&X-Emby-Device-Id=43c52dbc-1b92-410b-afff-a088aa485523&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=en-us. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/119.0
2023-11-07 00:03:08.606 Info Server: http/1.1 Response 204 to host1. Time: 1ms. http://emby_remote_ip/emby/Items/957000/Refresh?Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=true&ReplaceAllMetadata=true&X-Emby-Client=Emby Web&X-Emby-Device-Name=Firefox Windows&X-Emby-Device-Id=43c52dbc-1b92-410b-afff-a088aa485523&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=en-us
2023-11-07 00:03:08.657 Info HttpClient: GET https://api4.thetvdb.com/v4/series/362472/extended?meta=translations
2023-11-07 00:03:09.222 Error ProviderManager: TvdbSeasonImageProvider failed in GetImageInfos for type Season
    *** Error Report ***
    Version: 4.7.14.0
    Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
    Operating system: Linux version 5.15.0-78-generic (buildd@lcy02-amd64-008) (gcc (Ubuntu 11.3.0-1ubuntu1~22.04.1) 11.3.0, GNU ld (GNU Binutils for Ubuntu) 2.38) #85-Ubun
    Framework: .NET 6.0.20
    OS/Process: x64/x64
    Runtime: opt/emby-server/system/System.Private.CoreLib.dll
    Processor count: 24
    Data path: /var/lib/emby
    Application path: /opt/emby-server/system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Unauthorized
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at Tvdb.EntryPoint.GetResponse(HttpRequestOptions request, String method)
       at Tvdb.TvdbSeriesProvider.FetchMainResult(String id, String language, CancellationToken cancellationToken)
       at Tvdb.TvdbSeriesProvider.EnsureSeriesInfo(String tvdbId, String language, IDirectoryService directoryService, CancellationToken cancellationToken)
       at Tvdb.TvdbSeasonImageProvider.GetImages(RemoteImageFetchOptions options, CancellationToken cancellationToken)
       at Emby.Providers.Manager.ProviderManager.GetImages(BaseItem item, LibraryOptions libraryOptions, CancellationToken cancellationToken, IRemoteImageProvider provider, IDirectoryService directoryService, Int32 providerIndex)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()
    
2023-11-07 00:03:09.234 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: /opt/emby-server/bin/ffprobe -i file:"/Main/embyDir/TV/Loki/Season 2/loki.s02e03.1080p.web.h264-lazycunts.mkv" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data
2023-11-07 00:03:09.269 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 0 - Succeeded
2023-11-07 00:03:09.285 Info HttpClient: GET https://api4.thetvdb.com/v4/series/362472/episodes/official?page=0
2023-11-07 00:03:09.324 Error App: Error in TheTVDB
    *** Error Report ***
    Version: 4.7.14.0
    Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffdetect /opt/emby-server/bin/ffdetect -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb
    Operating system: Linux version 5.15.0-78-generic (buildd@lcy02-amd64-008) (gcc (Ubuntu 11.3.0-1ubuntu1~22.04.1) 11.3.0, GNU ld (GNU Binutils for Ubuntu) 2.38) #85-Ubun
    Framework: .NET 6.0.20
    OS/Process: x64/x64
    Runtime: opt/emby-server/system/System.Private.CoreLib.dll
    Processor count: 24
    Data path: /var/lib/emby
    Application path: /opt/emby-server/system
    MediaBrowser.Model.Net.HttpException: MediaBrowser.Model.Net.HttpException: Unauthorized
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)
       at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)
       at Tvdb.EntryPoint.GetResponse(HttpRequestOptions request, String method)
       at Tvdb.TvdbEpisodeProvider.FetchEpisodes(String url, Int32 page, CancellationToken cancellationToken)
       at Tvdb.TvdbEpisodeProvider.FetchEpisodesWithAllPages(String url, CancellationToken cancellationToken)
       at Tvdb.TvdbEpisodeProvider.FetchMainResult(String seriesId, String seasonType, CancellationToken cancellationToken)
       at Tvdb.TvdbEpisodeProvider.EnsureEpisodesInfo(String id, String seasonType, TimeSpan cacheTime, IDirectoryService directoryService, CancellationToken cancellationToken)
       at Tvdb.TvdbEpisodeProvider.GetEpisodeData(EpisodeInfo searchInfo, Boolean fillExtendedInfo, IDirectoryService directoryService, CancellationToken cancellationToken)
       at Tvdb.TvdbEpisodeProvider.GetMetadata(RemoteMetadataFetchOptions`1 options, CancellationToken cancellationToken)
       at Emby.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, LibraryOptions libraryOptions, String logName, TIdType id, IEnumerable`1 providers, MetadataRefreshOptions options, CancellationToken cancellationToken)
    Source: Emby.Server.Implementations
    TargetSite: Void MoveNext()

[GrimReaper 3330]

Have you tried rebooting your server machine?

 

[alel3001 4]

Rebooting worked for me thanks