Danacules 1 Posted November 3, 2023 Share Posted November 3, 2023 Hello All, I have a problem arose after I had changed my antivirus program from Norton to Aura. I can access my WD Nas drive through my main computer, but I cannot access my WD Cloud device on my Samsung TV's or anywhere else for that matter. It worked smooth as silk prior to this change. I have since deleted the aura program, but the proble still persists. I have changed passwords, keyed in the correct port locations, etc. Nothing works. I need help! Any suggestions? Dana Link to comment Share on other sites More sharing options...
Luke 37067 Posted November 3, 2023 Share Posted November 3, 2023 Hi there, what exactly happens when you try? How are you trying to access from your Samsung TV? Link to comment Share on other sites More sharing options...
Danacules 1 Posted November 5, 2023 Author Share Posted November 5, 2023 Hello Luke! I have the Emby dashboard installed in all my devices. Prior to that fateful day when the Aura anti virus program corrupted my Emby setup, I could pull up my movies with no delays. After, I get an error message every time I try to access my NAS: somehow the program was corrupted. The reason I came to this conclusion is ( and I am not trying to besmirch the EMBY program) Is I installed PLEX and everything is working fine once again. The EMBY program is a lifetime membership, but the only other option is to totally eliminate the program from my computer, and start all over- minus the lifetime mebership. This could fix the problem, or it could be an exercise in futility. Link to comment Share on other sites More sharing options...
Luke 37067 Posted November 6, 2023 Share Posted November 6, 2023 Hi, did you try reinstalling Emby Server on top of your existing installation? Link to comment Share on other sites More sharing options...
Danacules 1 Posted November 7, 2023 Author Share Posted November 7, 2023 no. would that negate the existing lifetime membership? Link to comment Share on other sites More sharing options...
ebr 14913 Posted November 7, 2023 Share Posted November 7, 2023 10 hours ago, Danacules said: would that negate the existing lifetime membership? No. Your Premiere is tied to the key and that will still be there. Link to comment Share on other sites More sharing options...
Danacules 1 Posted November 22, 2023 Author Share Posted November 22, 2023 I fixed this problem! I totally deleted the program, then I reinstalled it. I, also, went into my nighthawk giga switch, and changed some ports, and switched some connections to different ports. Well, whether it was the first, or the second action, or a combination of both, the problem is now solved. G' Day, DJ 1 Link to comment Share on other sites More sharing options...
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