Playback error

[Lenders57 19]

Hello,

I have an issue when I want to listen some songs on android app (on smartphone only, cause it works well on tablet for this same song).

Works well on web app.

Logs:

Spoiler

2023-10-28 14:19:55.830 Info Server: http/1.1 POST http://192.168.1.85:8096/emby/Sessions/Playing/Progress. UserAgent: okhttp/4.9.2
2023-10-28 14:19:55.836 Info Server: http/1.1 Response 204 to host4. Time: 6ms. http://192.168.1.85:8096/emby/Sessions/Playing/Progress
2023-10-28 14:19:58.842 Info Server: http/1.1 POST http://192.168.1.85:8096/emby/Sessions/Playing/Stopped. UserAgent: okhttp/4.9.2
2023-10-28 14:19:58.842 Info SessionManager: Playback stopped reported by app Emby for Android 3.3.40 playing Mockingbird. Stopped at 0 ms
2023-10-28 14:19:58.843 Info PlaybackReporting - EventMonitorEntryPoint: _sessionManager_PlaybackStop : Entered
2023-10-28 14:19:58.843 Info Server: http/1.1 Response 204 to host4. Time: 1ms. http://192.168.1.85:8096/emby/Sessions/Playing/Stopped
2023-10-28 14:19:58.958 Info Server: http/1.1 POST http://192.168.1.85:8096/emby/Sessions/Playing/Stopped. UserAgent: okhttp/4.9.2
2023-10-28 14:19:58.959 Info SessionManager: Playback stopped reported by app Emby for Android 3.3.40 playing Mockingbird. Stopped at 0 ms
2023-10-28 14:19:58.959 Info PlaybackReporting - EventMonitorEntryPoint: _sessionManager_PlaybackStop : Entered
2023-10-28 14:19:58.959 Info Server: http/1.1 Response 204 to host4. Time: 1ms. http://192.168.1.85:8096/emby/Sessions/Playing/Stopped
2023-10-28 14:20:18.988 Info Server: http/1.1 POST http://192.168.1.85:8096/emby/Sessions/Playing/Progress. UserAgent: okhttp/4.9.2
2023-10-28 14:20:18.990 Info Server: http/1.1 Response 204 to host4. Time: 2ms. http://192.168.1.85:8096/emby/Sessions/Playing/Progress
2023-10-28 14:20:21.699 Info PlaybackReporting - EventMonitorEntryPoint: Adding PlaybackInfo to playback_trackers : b189faf5af9113c8-8d7ed642ba184477a15cee56867cc6cb-239154
2023-10-28 14:20:21.699 Info PlaybackReporting - EventMonitorEntryPoint: Saving PlaybackInfo to DB
2023-10-28 14:20:22.036 Info Server: http/1.1 POST http://192.168.1.85:8096/emby/Sessions/Playing/Stopped. UserAgent: okhttp/4.9.2
2023-10-28 14:20:22.037 Info SessionManager: Playback stopped reported by app Emby for Android 3.3.40 playing Mockingbird. Stopped at 0 ms
2023-10-28 14:20:22.037 Info Server: http/1.1 Response 204 to host4. Time: 1ms. http://192.168.1.85:8096/emby/Sessions/Playing/Stopped
2023-10-28 14:20:22.037 Info PlaybackReporting - EventMonitorEntryPoint: _sessionManager_PlaybackStop : Entered
2023-10-28 14:20:22.037 Info PlaybackReporting - EventMonitorEntryPoint: Saving final duration for Item : b189faf5af9113c8-8d7ed642ba184477a15cee56867cc6cb-239154
2023-10-28 14:20:22.038 Info PlaybackReporting - EventMonitorEntryPoint: Removing Old Key from playback_trackers : b189faf5af9113c8-8d7ed642ba184477a15cee56867cc6cb-239154
2023-10-28 14:20:22.145 Info Server: http/1.1 POST http://192.168.1.85:8096/emby/Sessions/Playing/Stopped. UserAgent: okhttp/4.9.2
2023-10-28 14:20:22.147 Info SessionManager: Playback stopped reported by app Emby for Android 3.3.40 playing Mockingbird. Stopped at 0 ms
2023-10-28 14:20:22.147 Info PlaybackReporting - EventMonitorEntryPoint: _sessionManager_PlaybackStop : Entered
2023-10-28 14:20:22.147 Info Server: http/1.1 Response 204 to host4. Time: 2ms. http://192.168.1.85:8096/emby/Sessions/Playing/Stopped

 

[Luke 39654]

Hi, what's the error? Please attach the complete emby server log. Thanks'.

[Lenders57 19]

1 hour ago, Luke said:

Hi, what's the error? Please attach the complete emby server log. Thanks'.

Hi @Luke

embyserver(2).txt

[Lenders57 19]

Hi @Lukedo you find something about this issue ?

[Luke 39654]

Hi @Lenders57is the problem with the Emby android app or with Firefox? I only see Firefox activity in this particular log file. Thanks.

[Lenders57 19]

6 hours ago, Luke said:

Hi @Lenders57is the problem with the Emby android app or with Firefox? I only see Firefox activity in this particular log file. Thanks.

Hi @Luke, Android app only (and only on my smartphone: realme 7 pro, it's ok on my tablet xiaomi pad 5 or my TV)

Check the file attached, it's a video, if it can helps... Yes I know there is nothing in the log (except the fact the music playback stop after 0 seconds...)

 

 

Edited November 15, 2023 by Lenders57

[Luke 39654]

What version of android does this run?

[Lenders57 19]

Just now, Luke said:

What version of android does this run?

3.3.40

[Luke 39654]

What version of the android OS does this run?

[Lenders57 19]

Just now, Luke said:

What version of the android OS does this run?

Realme 7 pro: Android 12, Realme UI 3.0

The same songs, works fine on my tablet (xiaomi pad 5, last version of emby)

[Luke 39654]

@Lenders57can you zip up a sample track for testing and attach it here? Thanks !

[Lenders57 19]

8 hours ago, Luke said:

@Lenders57can you zip up a sample track for testing and attach it here? Thanks !

Hello Luke, you will find the file attached.

to summarize, this songs works fine with:

- Web app (browser, tablet, smartphone)

- Android app: TV (55OLED856), Table (Xiaomi pad 5)

Doesnt works with:

- Android app: Smartphone (Realme 7 pro: Android 12, Realme UI 3.0)

 

T-'art - Snap.zip

[Luke 39654]

OK we're looking into it. Thanks.

[Lenders57 19]

Hello @Luke

Still happening, but with Android 14 (one plus 10t)

Emby for Android 3.3.66

Server 4.8.1.0

I've added 2 songs, which have the same rights than other, but I can't play them only on my smartphone (simple mp3 files...). Works on tablet / TV / web app

I can't download them too

I have no log see below:

Spoiler

2024-02-17 17:50:28.192 Debug Server: http/1.1 GET http://192.168.1.85:8096/emby/Users/8d7ed642ba184477a15cee56867cc6cb/Items?ParentId=251107&Filters=IsNotFolder&Recursive=true&Limit=1000&Fields=Chapters,ProductionYear,PremiereDate,Container&ExcludeLocationTypes=Virtual&EnableTotalRecordCount=false&CollapseBoxSetItems=false&ProjectToMedia=true&X-Emby-Client=Emby for Android&X-Emby-Device-Name=CPH2415&X-Emby-Device-Id=b65e7e5f5168a5f4&X-Emby-Client-Version=3.3.66&X-Emby-Token=x_secret3_x&X-Emby-Language=fr. UserAgent: Mozilla/5.0 (Linux; Android 14; CPH2415 Build/UKQ1.230924.001; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/121.0.6167.164 Mobile Safari/537.36
2024-02-17 17:50:28.197 Debug Server: http/1.1 Response 200 to host11. Time: 5ms. GET http://192.168.1.85:8096/emby/Users/8d7ed642ba184477a15cee56867cc6cb/Items?ParentId=251107&Filters=IsNotFolder&Recursive=true&Limit=1000&Fields=Chapters,ProductionYear,PremiereDate,Container&ExcludeLocationTypes=Virtual&EnableTotalRecordCount=false&CollapseBoxSetItems=false&ProjectToMedia=true&X-Emby-Client=Emby for Android&X-Emby-Device-Name=CPH2415&X-Emby-Device-Id=b65e7e5f5168a5f4&X-Emby-Client-Version=3.3.66&X-Emby-Token=x_secret3_x&X-Emby-Language=fr
2024-02-17 17:50:28.217 Debug Server: http/1.1 GET http://192.168.1.85:8096/emby/Users/8d7ed642ba184477a15cee56867cc6cb?X-Emby-Client=Emby for Android&X-Emby-Device-Name=CPH2415&X-Emby-Device-Id=b65e7e5f5168a5f4&X-Emby-Client-Version=3.3.66&X-Emby-Token=x_secret3_x&X-Emby-Language=fr. UserAgent: Mozilla/5.0 (Linux; Android 14; CPH2415 Build/UKQ1.230924.001; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/121.0.6167.164 Mobile Safari/537.36
2024-02-17 17:50:28.219 Debug Server: http/1.1 Response 200 to host11. Time: 2ms. GET http://192.168.1.85:8096/emby/Users/8d7ed642ba184477a15cee56867cc6cb?X-Emby-Client=Emby for Android&X-Emby-Device-Name=CPH2415&X-Emby-Device-Id=b65e7e5f5168a5f4&X-Emby-Client-Version=3.3.66&X-Emby-Token=x_secret3_x&X-Emby-Language=fr
2024-02-17 17:50:28.227 Debug Server: http/1.1 GET http://192.168.1.85:8096/emby/Users/8d7ed642ba184477a15cee56867cc6cb?X-Emby-Client=Emby for Android&X-Emby-Device-Name=CPH2415&X-Emby-Device-Id=b65e7e5f5168a5f4&X-Emby-Client-Version=3.3.66&X-Emby-Token=x_secret3_x&X-Emby-Language=fr. UserAgent: Mozilla/5.0 (Linux; Android 14; CPH2415 Build/UKQ1.230924.001; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/121.0.6167.164 Mobile Safari/537.36
2024-02-17 17:50:28.231 Debug Server: http/1.1 Response 200 to host11. Time: 4ms. GET http://192.168.1.85:8096/emby/Users/8d7ed642ba184477a15cee56867cc6cb?X-Emby-Client=Emby for Android&X-Emby-Device-Name=CPH2415&X-Emby-Device-Id=b65e7e5f5168a5f4&X-Emby-Client-Version=3.3.66&X-Emby-Token=x_secret3_x&X-Emby-Language=fr
2024-02-17 17:50:28.361 Info Server: http/1.1 POST http://emby_remote_ip/Sessions/Playing/Progress. UserAgent: okhttp/4.11.0
2024-02-17 17:50:28.363 Info SessionManager: Adding playSession local-1708187943333 to session d4fed8514f214ca0636e11be9de65ae9
2024-02-17 17:50:28.363 Debug SqliteItemRepository: GetitemById Audio 251105 /sharedfolders/Musique-Photos/Musique/Ofenbach feat. Norma Jean Martine/Overdrive/01 Overdrive.mp3
2024-02-17 17:50:28.363 Debug SessionManager: OnPlaybackProgress TimeUpdate local-1708187943333
2024-02-17 17:50:28.365 Info Server: http/1.1 Response 204 to host10. Time: 4ms. POST http://emby_remote_ip/Sessions/Playing/Progress
2024-02-17 17:50:30.894 Info PlaybackReporting - EventMonitorEntryPoint: Adding PlaybackInfo to playback_trackers : b65e7e5f5168a5f4|8d7ed642ba184477a15cee56867cc6cb|251105|DirectPlay
2024-02-17 17:50:30.894 Info PlaybackReporting - EventMonitorEntryPoint: Saving PlaybackInfo to DB
2024-02-17 17:50:31.378 Info Server: http/1.1 POST http://emby_remote_ip/Sessions/Playing/Stopped. UserAgent: okhttp/4.11.0
2024-02-17 17:50:31.379 Info SessionManager: Playback stopped reported by app Emby for Android 3.3.66 on CPH2415 playing Overdrive. Stopped at 0 ms
2024-02-17 17:50:31.380 Info SessionManager: Removing playSession local-1708187943333 from session d4fed8514f214ca0636e11be9de65ae9
2024-02-17 17:50:31.380 Debug EncodingManager: ReportPlaybackStopped PlaySessionId: local-1708187943333
2024-02-17 17:50:31.380 Info PlaybackReporting - EventMonitorEntryPoint: _sessionManager_PlaybackStop : Entered
2024-02-17 17:50:31.380 Info Server: http/1.1 Response 204 to host10. Time: 2ms. POST http://emby_remote_ip/Sessions/Playing/Stopped
2024-02-17 17:50:31.380 Info PlaybackReporting - EventMonitorEntryPoint: Saving final duration for Item : b65e7e5f5168a5f4|8d7ed642ba184477a15cee56867cc6cb|251105|DirectPlay
2024-02-17 17:50:31.384 Info PlaybackReporting - EventMonitorEntryPoint: Removing Old Key from playback_trackers : b65e7e5f5168a5f4|8d7ed642ba184477a15cee56867cc6cb|251105|DirectPlay
2024-02-17 17:50:31.424 Info Server: http/1.1 POST http://emby_remote_ip/Sessions/Playing/Stopped. UserAgent: okhttp/4.11.0
2024-02-17 17:50:31.425 Info SessionManager: Playback stopped reported by app Emby for Android 3.3.66 on CPH2415 playing unknown item. Stopped at 0 ms
2024-02-17 17:50:31.425 Debug EncodingManager: ReportPlaybackStopped PlaySessionId: local-1708187943333
2024-02-17 17:50:31.425 Info PlaybackReporting - EventMonitorEntryPoint: _sessionManager_PlaybackStop : Entered
2024-02-17 17:50:31.425 Info Server: http/1.1 Response 204 to host10. Time: 1ms. POST http://emby_remote_ip/Sessions/Playing/Stopped
2024-02-17 17:50:33.239 Debug Server: http/1.1 GET http://host2:8096/emby/System/Logs/embyserver.txt?Sanitize=true&api_key=x_secret1_x. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:122.0) Gecko/20100101 Firefox/122.0

And I get "No flux is available, try again later or contact your administrator"

Any idea ?

 

[Luke 39654]

3 hours ago, Lenders57 said:

Hello @Luke

Still happening, but with Android 14 (one plus 10t)

Emby for Android 3.3.66

Server 4.8.1.0

I've added 2 songs, which have the same rights than other, but I can't play them only on my smartphone (simple mp3 files...). Works on tablet / TV / web app

I can't download them too

I have no log see below:

  Hide contents

2024-02-17 17:50:28.192 Debug Server: http/1.1 GET http://192.168.1.85:8096/emby/Users/8d7ed642ba184477a15cee56867cc6cb/Items?ParentId=251107&Filters=IsNotFolder&Recursive=true&Limit=1000&Fields=Chapters,ProductionYear,PremiereDate,Container&ExcludeLocationTypes=Virtual&EnableTotalRecordCount=false&CollapseBoxSetItems=false&ProjectToMedia=true&X-Emby-Client=Emby for Android&X-Emby-Device-Name=CPH2415&X-Emby-Device-Id=b65e7e5f5168a5f4&X-Emby-Client-Version=3.3.66&X-Emby-Token=x_secret3_x&X-Emby-Language=fr. UserAgent: Mozilla/5.0 (Linux; Android 14; CPH2415 Build/UKQ1.230924.001; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/121.0.6167.164 Mobile Safari/537.36
2024-02-17 17:50:28.197 Debug Server: http/1.1 Response 200 to host11. Time: 5ms. GET http://192.168.1.85:8096/emby/Users/8d7ed642ba184477a15cee56867cc6cb/Items?ParentId=251107&Filters=IsNotFolder&Recursive=true&Limit=1000&Fields=Chapters,ProductionYear,PremiereDate,Container&ExcludeLocationTypes=Virtual&EnableTotalRecordCount=false&CollapseBoxSetItems=false&ProjectToMedia=true&X-Emby-Client=Emby for Android&X-Emby-Device-Name=CPH2415&X-Emby-Device-Id=b65e7e5f5168a5f4&X-Emby-Client-Version=3.3.66&X-Emby-Token=x_secret3_x&X-Emby-Language=fr
2024-02-17 17:50:28.217 Debug Server: http/1.1 GET http://192.168.1.85:8096/emby/Users/8d7ed642ba184477a15cee56867cc6cb?X-Emby-Client=Emby for Android&X-Emby-Device-Name=CPH2415&X-Emby-Device-Id=b65e7e5f5168a5f4&X-Emby-Client-Version=3.3.66&X-Emby-Token=x_secret3_x&X-Emby-Language=fr. UserAgent: Mozilla/5.0 (Linux; Android 14; CPH2415 Build/UKQ1.230924.001; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/121.0.6167.164 Mobile Safari/537.36
2024-02-17 17:50:28.219 Debug Server: http/1.1 Response 200 to host11. Time: 2ms. GET http://192.168.1.85:8096/emby/Users/8d7ed642ba184477a15cee56867cc6cb?X-Emby-Client=Emby for Android&X-Emby-Device-Name=CPH2415&X-Emby-Device-Id=b65e7e5f5168a5f4&X-Emby-Client-Version=3.3.66&X-Emby-Token=x_secret3_x&X-Emby-Language=fr
2024-02-17 17:50:28.227 Debug Server: http/1.1 GET http://192.168.1.85:8096/emby/Users/8d7ed642ba184477a15cee56867cc6cb?X-Emby-Client=Emby for Android&X-Emby-Device-Name=CPH2415&X-Emby-Device-Id=b65e7e5f5168a5f4&X-Emby-Client-Version=3.3.66&X-Emby-Token=x_secret3_x&X-Emby-Language=fr. UserAgent: Mozilla/5.0 (Linux; Android 14; CPH2415 Build/UKQ1.230924.001; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/121.0.6167.164 Mobile Safari/537.36
2024-02-17 17:50:28.231 Debug Server: http/1.1 Response 200 to host11. Time: 4ms. GET http://192.168.1.85:8096/emby/Users/8d7ed642ba184477a15cee56867cc6cb?X-Emby-Client=Emby for Android&X-Emby-Device-Name=CPH2415&X-Emby-Device-Id=b65e7e5f5168a5f4&X-Emby-Client-Version=3.3.66&X-Emby-Token=x_secret3_x&X-Emby-Language=fr
2024-02-17 17:50:28.361 Info Server: http/1.1 POST http://emby_remote_ip/Sessions/Playing/Progress. UserAgent: okhttp/4.11.0
2024-02-17 17:50:28.363 Info SessionManager: Adding playSession local-1708187943333 to session d4fed8514f214ca0636e11be9de65ae9
2024-02-17 17:50:28.363 Debug SqliteItemRepository: GetitemById Audio 251105 /sharedfolders/Musique-Photos/Musique/Ofenbach feat. Norma Jean Martine/Overdrive/01 Overdrive.mp3
2024-02-17 17:50:28.363 Debug SessionManager: OnPlaybackProgress TimeUpdate local-1708187943333
2024-02-17 17:50:28.365 Info Server: http/1.1 Response 204 to host10. Time: 4ms. POST http://emby_remote_ip/Sessions/Playing/Progress
2024-02-17 17:50:30.894 Info PlaybackReporting - EventMonitorEntryPoint: Adding PlaybackInfo to playback_trackers : b65e7e5f5168a5f4|8d7ed642ba184477a15cee56867cc6cb|251105|DirectPlay
2024-02-17 17:50:30.894 Info PlaybackReporting - EventMonitorEntryPoint: Saving PlaybackInfo to DB
2024-02-17 17:50:31.378 Info Server: http/1.1 POST http://emby_remote_ip/Sessions/Playing/Stopped. UserAgent: okhttp/4.11.0
2024-02-17 17:50:31.379 Info SessionManager: Playback stopped reported by app Emby for Android 3.3.66 on CPH2415 playing Overdrive. Stopped at 0 ms
2024-02-17 17:50:31.380 Info SessionManager: Removing playSession local-1708187943333 from session d4fed8514f214ca0636e11be9de65ae9
2024-02-17 17:50:31.380 Debug EncodingManager: ReportPlaybackStopped PlaySessionId: local-1708187943333
2024-02-17 17:50:31.380 Info PlaybackReporting - EventMonitorEntryPoint: _sessionManager_PlaybackStop : Entered
2024-02-17 17:50:31.380 Info Server: http/1.1 Response 204 to host10. Time: 2ms. POST http://emby_remote_ip/Sessions/Playing/Stopped
2024-02-17 17:50:31.380 Info PlaybackReporting - EventMonitorEntryPoint: Saving final duration for Item : b65e7e5f5168a5f4|8d7ed642ba184477a15cee56867cc6cb|251105|DirectPlay
2024-02-17 17:50:31.384 Info PlaybackReporting - EventMonitorEntryPoint: Removing Old Key from playback_trackers : b65e7e5f5168a5f4|8d7ed642ba184477a15cee56867cc6cb|251105|DirectPlay
2024-02-17 17:50:31.424 Info Server: http/1.1 POST http://emby_remote_ip/Sessions/Playing/Stopped. UserAgent: okhttp/4.11.0
2024-02-17 17:50:31.425 Info SessionManager: Playback stopped reported by app Emby for Android 3.3.66 on CPH2415 playing unknown item. Stopped at 0 ms
2024-02-17 17:50:31.425 Debug EncodingManager: ReportPlaybackStopped PlaySessionId: local-1708187943333
2024-02-17 17:50:31.425 Info PlaybackReporting - EventMonitorEntryPoint: _sessionManager_PlaybackStop : Entered
2024-02-17 17:50:31.425 Info Server: http/1.1 Response 204 to host10. Time: 1ms. POST http://emby_remote_ip/Sessions/Playing/Stopped
2024-02-17 17:50:33.239 Debug Server: http/1.1 GET http://host2:8096/emby/System/Logs/embyserver.txt?Sanitize=true&api_key=x_secret1_x. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:122.0) Gecko/20100101 Firefox/122.0

And I get "No flux is available, try again later or contact your administrator"

Any idea ?

 

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!