aixva 2 Posted October 27, 2023 Share Posted October 27, 2023 IMG_5773.MOV IMG_5773.MOV Hi! I’ve recently encountered an issue, which causes high quality shows and movies play unwatchably on my LG. I don’t know if i messed something up in the settings, but before 4-6 months everything was ok. TV: LG 49SM82 Doesn’t matter the quality. IMG_5773.MOV Link to comment Share on other sites More sharing options...
aixva 2 Posted October 27, 2023 Author Share Posted October 27, 2023 I have no clue why it uploaded three copies of the same video. Please ignore the other two Link to comment Share on other sites More sharing options...
Solution SamES 890 Posted October 27, 2023 Solution Share Posted October 27, 2023 You haven’t provided media info, but it looks like you’re trying to play TrueHD or DTS audio which isn’t supported on your TV. This causes problems when trying to DirectStream some 4K HEVC files. This has always been an issue but only effects some specific cases so you might not have seen this problem before. Does the file have another type of audio track that you can select before starting playback? 1 Link to comment Share on other sites More sharing options...
aixva 2 Posted October 28, 2023 Author Share Posted October 28, 2023 13 hours ago, SamES said: You haven’t provided media info, but it looks like you’re trying to play TrueHD or DTS audio which isn’t supported on your TV. This causes problems when trying to DirectStream some 4K HEVC files. This has always been an issue but only effects some specific cases so you might not have seen this problem before. Does the file have another type of audio track that you can select before starting playback? There was one more audio track, which made the movie play without issue. So the TrueHD was messing things up. Thanks! 2 Link to comment Share on other sites More sharing options...
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