Max Overdrive 9 Posted October 25, 2023 Share Posted October 25, 2023 My memory may be failing me, but I'm pretty sure that with an admin account I used to be able to remote control my Fire Stick users. Both options in Remote Control are checked for the admin account in question. Is this something that has changed in the past year or so? Is there something I need to do in order to be able to remote control these devices? Just looking for basic stop/start play functionality. Link to comment Share on other sites More sharing options...
ebr 14948 Posted October 25, 2023 Share Posted October 25, 2023 Hi. Why do you think you can't? What have you tried? Link to comment Share on other sites More sharing options...
Max Overdrive 9 Posted October 26, 2023 Author Share Posted October 26, 2023 (edited) Sorry @ebr on rereading this I realized I wasn't very specific. When going to "Manage Server" on the Emby dashboard I see what's in the screenshot below when a user is playing content (I tested with one of my own devices as well and realized it's not just Fire Sticks that I don't seem to be able to control). Did there not used to be a stop/play buttons at the bottom of the interface in the screenshot? Maybe this functionality has moved somewhere else and I'm just missing where it moved to? Quick edit: I should mention I'm looking at the interface in the Emby Theater client (v3.0.21) on Windows. Edited October 26, 2023 by Max Overdrive Specify OS and Client Link to comment Share on other sites More sharing options...
ebr 14948 Posted October 26, 2023 Share Posted October 26, 2023 8 hours ago, Max Overdrive said: I should mention I'm looking at the interface in the Emby Theater client (v3.0.21) on Windows Hi. What happens if you do it in the web app? Is this device in your local network? Link to comment Share on other sites More sharing options...
Max Overdrive 9 Posted October 27, 2023 Author Share Posted October 27, 2023 Just tested this out in the web app and everything works as it should (with both a device on the local network and a device not on the local network). And no, the device in question is not on the local network. But testing with both local and remote device produces the same result (regardless of type of playback device) -- no ability to remote control devices through the Emby Theater app on Windows. 1 Link to comment Share on other sites More sharing options...
Max Overdrive 9 Posted November 1, 2023 Author Share Posted November 1, 2023 Sorry, not to belabour the point here, but should this be working in Emby Theater (am I remembering correctly that one used to be able to control user playback through there)? Or is the current behaviour I'm describing desired? Link to comment Share on other sites More sharing options...
Luke 37180 Posted November 1, 2023 Share Posted November 1, 2023 HI, yes you can remote control other apps with Emby Theater. Link to comment Share on other sites More sharing options...
Max Overdrive 9 Posted November 5, 2023 Author Share Posted November 5, 2023 OK thanks Luke, hopefully you guys can figure this one out. Appreciate you clearing that up. Link to comment Share on other sites More sharing options...
Solution Luke 37180 Posted November 5, 2023 Solution Share Posted November 5, 2023 You may want to check that the display mode setting in Theater is not set to TV. In TV display mode, the remote control functions are not available. Link to comment Share on other sites More sharing options...
Max Overdrive 9 Posted November 5, 2023 Author Share Posted November 5, 2023 That was the reason, thanks Luke. Out of curiosity, why are those functions not available in TV display mode? Link to comment Share on other sites More sharing options...
Luke 37180 Posted November 5, 2023 Share Posted November 5, 2023 Well you don't typically do those things with a remote control, right? Link to comment Share on other sites More sharing options...
Max Overdrive 9 Posted November 6, 2023 Author Share Posted November 6, 2023 I guess that's true. Wasn't sure if there was a technical reason or it just wasn't desired functionality in that mode. Sounds like the latter. Either way, you've answered my question - I changed to desktop display mode and the feature is again working. Thanks again for your help, issue solved. 1 Link to comment Share on other sites More sharing options...
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