Music100 22 Posted October 11, 2023 Share Posted October 11, 2023 (edited) I'm unable to easily install Emby Theater via the usual downloader from https://emby.media/emby-theater.html as it doesn't install via my firewall. Is there an offline downloader or offline installation instructions? I downloaded the files via GitHub but I couldn't get it working this way. I got a window only (shown below). I am trying to install on Windows 10. Edited October 11, 2023 by Music100 Link to comment Share on other sites More sharing options...
Luke 37071 Posted October 11, 2023 Share Posted October 11, 2023 Hi, what you can do is grab it from here: https://github.com/MediaBrowser/emby-theater-windows/releases Then unzip and run. Link to comment Share on other sites More sharing options...
Music100 22 Posted October 11, 2023 Author Share Posted October 11, 2023 9 hours ago, Luke said: Hi, what you can do is grab it from here: https://github.com/MediaBrowser/emby-theater-windows/releases Then unzip and run. Thanks. Yes, I downloaded it from Git Hub and unzipped and ran it. The problem I am having is nothing happens after that. The icon is lit up but no application appears. I see that it is running in Windows Task Manager, but I can't seem to get the actual app window to show up. This was the problem I had. Any suggestions for this scenario? Link to comment Share on other sites More sharing options...
Luke 37071 Posted October 11, 2023 Share Posted October 11, 2023 What exactly does show? Link to comment Share on other sites More sharing options...
Music100 22 Posted October 11, 2023 Author Share Posted October 11, 2023 Thank you. It shows the app is open (see photo below) but there is no window that opens or app that opens. No action takes place. I tried installing manually on my Windows 64 bit computer and 32 bit computer (using the different GitHub installers appropriate for each) and the same result happened on both of them. Link to comment Share on other sites More sharing options...
Luke 37071 Posted October 11, 2023 Share Posted October 11, 2023 What exactly did you run? Link to comment Share on other sites More sharing options...
Music100 22 Posted October 11, 2023 Author Share Posted October 11, 2023 I ran emby theater. See below. Link to comment Share on other sites More sharing options...
Music100 22 Posted October 17, 2023 Author Share Posted October 17, 2023 Hi Luke, Any advice on how I might resolve this? Thank you. Link to comment Share on other sites More sharing options...
Luke 37071 Posted October 17, 2023 Share Posted October 17, 2023 I don't know at this point. Are you able to get both our website and github allowed through your firewall? Link to comment Share on other sites More sharing options...
Music100 22 Posted October 17, 2023 Author Share Posted October 17, 2023 Thanks. I can get to both the emby website and GitHub just fine. Link to comment Share on other sites More sharing options...
Luke 37071 Posted October 17, 2023 Share Posted October 17, 2023 37 minutes ago, Music100 said: Thanks. I can get to both the emby website and GitHub just fine. Then why was your firewall an issue in the very beginning with the installer? Link to comment Share on other sites More sharing options...
Music100 22 Posted October 17, 2023 Author Share Posted October 17, 2023 13 minutes ago, Luke said: Then why was your firewall an issue in the very beginning with the installer? Thank you. I can get to the installer here: https://emby.media/emby-theater.html I downloaded the installer called "setup.exe" Setup.exe has a problem with the firewall and won't run. (This is why I then downloaded the application files from GitHub.) Could you let me know what IP address setup.exe is trying to reach? This way I might get the firewall exceptions adjusted and handle the issue. Link to comment Share on other sites More sharing options...
Luke 37071 Posted October 17, 2023 Share Posted October 17, 2023 Quote Setup.exe has a problem with the firewall and won't run. (This is why I then downloaded the application files from GitHub.) What problem? Quote Could you let me know what IP address setup.exe is trying to reach? api.github.com to get the list of releases, then after that it downloads the release file, which is also on github. Link to comment Share on other sites More sharing options...
Music100 22 Posted October 18, 2023 Author Share Posted October 18, 2023 Thank you. Here's the error message attached and details. It's a proxy error. I'll see what else I can do, maybe use another system without the proxy as it is the problem right now. Error Message.txt Link to comment Share on other sites More sharing options...
Luke 37071 Posted October 18, 2023 Share Posted October 18, 2023 Quote I'll see what else I can do, maybe use another system without the proxy as it is the problem right now. Let us know how that goes. Thanks. Link to comment Share on other sites More sharing options...
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