Display Refresh Rate not switching to 23.976Hz

[d0npe 0]

Hi,

It seems like Emby Theater isn't capable of switching the display refresh rate to 23.976Hz on my PC, but instead is switching to 24Hz everytime.

The Plex HTPC app has no problem choosing the correct refresh rate for the same files. If I manually switch to 23.976Hz the files play just fine on Emby (I have to turn off refresh rate switching though, else the app switches back to 24Hz).

I'm using a AMD 7800XT GPU connected via HDMI to my AV-Receiver.

[Luke 37071]

Hi, why do you think it can't switch to 23.976? What version number of the app are you running?

[d0npe 0]

I'm using Theater 3.0.20.

In this screenshot I have display refresh rate switching turned on, the display originally was set to 60Hz:

 

Here I turned display refresh rate switching off and manually switched to 23.976.

 

 

[Luke 37071]

Hi, that's strange. Are you still having an issue with this?

[d0npe 0]

Hi,

unfortunately nothing has changed. With every file that is 23.976 fps Emby Theater is switching to 24Hz and not 23.976Hz.

[Luke 37071]

OK hang in there. We are working on an all-new windows app that will be coming later this year.

[Lee 204]

On 19/10/2023 at 17:13, Luke said:

OK hang in there. We are working on an all-new windows app that will be coming later this year.

When is this due Luke I'm having a good few issues in windows now this is one. The playback on my firestick is much better than my pc and it really shouldn't be.. 

[Luke 37071]

18 minutes ago, Lee said:

When is this due Luke I'm having a good few issues in windows now this is one. The playback on my firestick is much better than my pc and it really shouldn't be.. 

Hi, we are working hard on it .Thanks.

[Lee 204]

15 minutes ago, Luke said:

Hi, we are working hard on it .Thanks.

Will Intel quicksync hardware acceleration be available? 

[Luke 37071]

Yes.