Ghostrider66 0 Posted September 24, 2023 Share Posted September 24, 2023 (edited) Hi. i have purchased emby premier and when i click on the trailers button on the home page ig the message Emby Premiere Required please advise how to activate this feature i did restart the emby server after adding subscription key embyserver (1).txt embyserver-63831139485 (1).txt Edited September 24, 2023 by Ghostrider66 Link to comment Share on other sites More sharing options...
Abobader 2948 Posted September 24, 2023 Share Posted September 24, 2023 Hello Ghostrider66, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team Link to comment Share on other sites More sharing options...
ebr 14944 Posted September 24, 2023 Share Posted September 24, 2023 Hi. What app are you attempting this on? If it is a web browser, be sure nothing is blocking requests. Bring up the browser console and look for any errors and remove plug-ins like Privacy Badger (or configure them to allow our traffic). Link to comment Share on other sites More sharing options...
Ghostrider66 0 Posted September 24, 2023 Author Share Posted September 24, 2023 Hi. i am using the browser on the server hosting emby server and the app on shield tv pro i dont see any options for console the plugins i have are Link to comment Share on other sites More sharing options...
ebr 14944 Posted September 24, 2023 Share Posted September 24, 2023 I mean browser plug-ins. If you are using Chrome, hit ctrl-shift-c and refresh the page showing you the get Premiere message. Any red lines in the console? Link to comment Share on other sites More sharing options...
Ghostrider66 0 Posted September 26, 2023 Author Share Posted September 26, 2023 Hi. for some unknown reason it has started to work without any other settings change. 2 observations i have noticed 1. the vast majority of trailers are in standard definition making them look horrible 2. is there a way to chose which trailers get shown or is there another cinema intro plugin available Link to comment Share on other sites More sharing options...
Luke 37143 Posted September 26, 2023 Share Posted September 26, 2023 Hi, we are looking into improving them. Thanks. Link to comment Share on other sites More sharing options...
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