vdrover 42 Posted September 22, 2023 Share Posted September 22, 2023 I have a weird issue on iOS 17 and my iPhone 14 Pro. When I try to download something, the `quality` dropdown is missing. And when I click the download button itself, the button `blinks` but nothing happens (see attached). I am running Emby 4.7.14.0 on Ubuntu 22.04.3 LTS, and I am using the most recent Emby app version, 2.2.13. This problem is NOT HAPPENING on my iPhone 13 Pro running iOS 16, and it is NOT HAPPENING on iPadOS 17. Can anyone else confirm this issue on iOS 17? Link to comment Share on other sites More sharing options...
ALD76 24 Posted September 22, 2023 Share Posted September 22, 2023 It works fine for me but I am on IOS 17.01 that released today. Link to comment Share on other sites More sharing options...
vdrover 42 Posted September 22, 2023 Author Share Posted September 22, 2023 I upgraded last night also. Weird. Link to comment Share on other sites More sharing options...
Luke 37068 Posted September 23, 2023 Share Posted September 23, 2023 This has been previously reported but I haven't yet traced down the cause of why this dialog is coming up blank for some people. Still looking into it. Can you use the hosted web app and select "download to" http://app.emby.media Is it blank there? Link to comment Share on other sites More sharing options...
vdrover 42 Posted September 23, 2023 Author Share Posted September 23, 2023 Looks fine on the hosted web app. Link to comment Share on other sites More sharing options...
Luke 37068 Posted September 23, 2023 Share Posted September 23, 2023 OK we'll try to chase this down. Thanks. Link to comment Share on other sites More sharing options...
Solution Rohanaj 15 Posted September 23, 2023 Solution Share Posted September 23, 2023 I was having this same issue with the iOS app, on both iPhone and iPad, and it was solved by completely removing the Emby app and reinstalling it on those devices. After reinstalling, the download button began functioning correctly again. However, to be clear, one iPhone was running on 17, another iPhone on 16.6, and the iPad was back on iPadOS 15.9. All had the same problem until removing and reinstalling the Emby app, and all work appropriately now. I'm not sure if that's all that helpful, but thought I'd share just in case. Link to comment Share on other sites More sharing options...
vdrover 42 Posted November 17, 2023 Author Share Posted November 17, 2023 @Rohanajre-installing worked for me also. Cheers! 1 Link to comment Share on other sites More sharing options...
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