Rew452 13 Posted September 20, 2023 Author Share Posted September 20, 2023 7 minutes ago, Luke said: Hi, all of the instructions are in the link I gave you. You can get the log files using the Emby web interface. Please supply the most recent one. This will tell me the path to your server data folder, then you can delete that folder and make a fresh start. Thanks. The link is for Windows Server not Qnap Link to comment Share on other sites More sharing options...
Rew452 13 Posted September 20, 2023 Author Share Posted September 20, 2023 Luke remember I am not able to get to Server info via the Emby Web interface Link to comment Share on other sites More sharing options...
Luke 37180 Posted September 20, 2023 Share Posted September 20, 2023 5 minutes ago, Rew452 said: The link is for Windows Server not Qnap It covers all platforms. Link to comment Share on other sites More sharing options...
Luke 37180 Posted September 20, 2023 Share Posted September 20, 2023 3 minutes ago, Rew452 said: Luke remember I am not able to get to Server info via the Emby Web interface You said you could get to a listing of movies. Can you show a screenshot of that? Link to comment Share on other sites More sharing options...
Rew452 13 Posted September 20, 2023 Author Share Posted September 20, 2023 What's strange is the ghost image of the original Emby Web page. I would expect after removing the app and deleting the Emby server directory and reinstalling Emby app this would be totally blank or at least having to go through setup. Link to comment Share on other sites More sharing options...
Luke 37180 Posted September 20, 2023 Share Posted September 20, 2023 Can you go back to the server data folder that you deleted. Has it been recreated again? If it's there, what's underneath it? Link to comment Share on other sites More sharing options...
Rew452 13 Posted September 20, 2023 Author Share Posted September 20, 2023 Yes, when app is removed Emby Server directory is gone and when I install this is what the directory shows Link to comment Share on other sites More sharing options...
Rew452 13 Posted September 20, 2023 Author Share Posted September 20, 2023 I have been deleting the Emby Server directory as a whole after removing Emby app; should I instead delete each file and then the directory? Link to comment Share on other sites More sharing options...
Luke 37180 Posted September 20, 2023 Share Posted September 20, 2023 Can you shutdown the server, then delete the embyserver folder, then start the server again. What do you see at that point? Link to comment Share on other sites More sharing options...
Solution Rew452 13 Posted September 20, 2023 Author Solution Share Posted September 20, 2023 Hi Luke, This is what I did: 1. Removed Emby 2. Rebooted Qnap 3. Checked that Emby Server directory was deleted 4. Installed Emby Opened Emby and all worked. Went through library setup and it all seems to be working. Now I am in wait as the library populates the movie details. This will probable take quite awhile as my library is large. Thanks for your help Rew 1 Link to comment Share on other sites More sharing options...
Luke 37180 Posted September 20, 2023 Share Posted September 20, 2023 Glad to hear it. Thanks for following up. Link to comment Share on other sites More sharing options...
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