Hoptional 58 Posted September 15, 2023 Share Posted September 15, 2023 I am running 1.0.39 on my LG C1 and emby does not transcode DTS or DTS HD tracks, resulting in a lot of silent movies or wrong tracks being selected by the TV. From reading through the forum I get the impression that this issue was once fixed but has now resurfaced? I normally use my NVidia shield which can pass through DTS just fine, so I never noticed this before. Link to comment Share on other sites More sharing options...
Luke 37071 Posted September 16, 2023 Share Posted September 16, 2023 @Hoptional Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
Hoptional 58 Posted September 18, 2023 Author Share Posted September 18, 2023 (edited) So I only experience this problem with the LG WebOS app. App and WebOS both are on the latest version. I have my TV connected to my Denon AVR via HDMI ARC (not eARC). When I play a movie that only has a DTS or DTS-HD soundtrack, I have no sound. When I play a movie that has multiple soundtracks and there is at least one format supported by the LG TV, it plays that soundtrack and will keep playing it, even if I manually select the DTS soundtrack and even tho emby shows the DTS track as selected. The app does not seem to know that the TV is still using the other soundtrack. I would expect emby to realize that the TV cannot play DTS and transcode the audio. I also noticed that the playback session is not displayed in the server dashbard. Not sure if this is relevant, but there seems to be a 404 error on the capabilities check: 2023-09-18 08:01:27.469 Debug Server: http/1.1 Response 404 to host2. Time: 4ms. http://host1/emby/Sessions/Capabilities/Full?X-Emby-Client=Emby for LG&X-Emby-Device-Name=LG Smart TV (OLED55C16LA)&X-Emby-Device-Id=5dca8842-e402-41d0-8323-0117691c554d&X-Emby-Client-Version=1.0.39&X-Emby-Language=de&reqformat=json The full debug log is attached. Thank you! embyserver.txt Edited September 18, 2023 by Hoptional Link to comment Share on other sites More sharing options...
Luke 37071 Posted September 18, 2023 Share Posted September 18, 2023 Hi, can you please provide a copy of the media info from the bottom of the web app detail screen? Thanks. Link to comment Share on other sites More sharing options...
Hoptional 58 Posted September 18, 2023 Author Share Posted September 18, 2023 Sure! For example this one: Link to comment Share on other sites More sharing options...
Luke 37071 Posted September 19, 2023 Share Posted September 19, 2023 Have you restricted user access to transcoding? Because that should not be direct playing. Link to comment Share on other sites More sharing options...
Hoptional 58 Posted September 19, 2023 Author Share Posted September 19, 2023 (edited) No I haven't restricted access to transcoding. It transcodes just fine if I play it in the web client using Firefox. This is happening with all my DTS tracks, as far as I can tell. Edited September 19, 2023 by Hoptional Link to comment Share on other sites More sharing options...
Hoptional 58 Posted September 19, 2023 Author Share Posted September 19, 2023 To me this seems very much like the problem discussed in this old thread, hence my initial comment that I believe this had been fixed in the past: Link to comment Share on other sites More sharing options...
Luke 37071 Posted September 19, 2023 Share Posted September 19, 2023 This one should be transcoding. I’m surprised that it’s not @SamES Link to comment Share on other sites More sharing options...
SamES 890 Posted September 19, 2023 Share Posted September 19, 2023 @Lukewhy would we not be seeing the device profile in the server log? It's like it is working with an empty profile and is just direct playing anything. Link to comment Share on other sites More sharing options...
Luke 37071 Posted September 20, 2023 Share Posted September 20, 2023 @Hoptionaldid you remove lines from this log? we need to see the whole thing. Link to comment Share on other sites More sharing options...
Hoptional 58 Posted September 20, 2023 Author Share Posted September 20, 2023 Of course not. The only thing I changed was my domain name to "REDACTED". Link to comment Share on other sites More sharing options...
Hoptional 58 Posted September 20, 2023 Author Share Posted September 20, 2023 (edited) Could it have anything to do with the 404 responses? I don't see those when I play something on my Nvidia Shield. Also the session shows up in the server dashboard when I use the shield or the web client but not with the LG app. Edited September 20, 2023 by Hoptional Link to comment Share on other sites More sharing options...
Hoptional 58 Posted September 20, 2023 Author Share Posted September 20, 2023 Now I managed to confuse myself completely. I just tested it on a friend's LG CS and for him it works fine. On my LG C1 it doesn't. No idea whats wrong... Link to comment Share on other sites More sharing options...
Solution Hoptional 58 Posted September 20, 2023 Author Solution Share Posted September 20, 2023 SOLVED! Apparently my LG C1 cannot handle 301 redirects correctly. I have emby running behind a reverse proxy that redirects http requests to https. This works fine for everything else but semmingly not for my TV. After I changed the "secure connection mode" setting in emby's network settings from "Disabled" to "Handled by reverse proxy" it started working. Sorry I didn't spot this earlier. Thanks for your support! 1 1 Link to comment Share on other sites More sharing options...
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