BGrind 0 Posted September 13, 2023 Share Posted September 13, 2023 (edited) I have a server that I connect to on two Nvidia Shields and a Firestick. On the 1st Shield, Easy Connect allows me to connect to the server automatically but, on the other Shield and the Firestick Easy Connect does not connect to the server automatically. I must login manually on both of the other devices. What could the issue be? I have tried to delete the app and reinstall it with no luck. Edited September 13, 2023 by BGrind Link to comment Share on other sites More sharing options...
ebr 14958 Posted September 13, 2023 Share Posted September 13, 2023 Hi. What, exactly, are you doing and what happens? Can you please go through it step by step? Thanks. Link to comment Share on other sites More sharing options...
BGrind 0 Posted September 13, 2023 Author Share Posted September 13, 2023 I have two servers that I connect to, let's say server #1 and server #2. On my first Shield, I can login in to Easy Connect and then switch back and forth between the servers, without having to log into server #2. On my 2nd Shield and Firestick, when I try to switch from server #1 to #2, I am prompted to login manually or via Emby Connect. When I select Emby Connect, I am given a PIN to enter at https://emby.media/pin.html. I enter my credentials and the PIN. The PIN is verified successfully. I go back to the Emby app and click on Next. It just brings m back to the select server page. If I select Manual Login, I am able to login to server #2 manually. Why does Easy Connect work for my 1st Shield device and not the other two devices? Link to comment Share on other sites More sharing options...
Luke 37238 Posted September 14, 2023 Share Posted September 14, 2023 HI, is it the same user that you're logging in with? Link to comment Share on other sites More sharing options...
BGrind 0 Posted September 14, 2023 Author Share Posted September 14, 2023 Yes. I don't know why the server requires me to login manually after logging in with Easy Connect. Link to comment Share on other sites More sharing options...
ebr 14958 Posted September 15, 2023 Share Posted September 15, 2023 Hi. On the server that is not working, try blanking out the Connect email address on the user setup and saving and then re-entering it and saving. Link to comment Share on other sites More sharing options...
BGrind 0 Posted September 16, 2023 Author Share Posted September 16, 2023 Where do I do this? Link to comment Share on other sites More sharing options...
ebr 14958 Posted September 16, 2023 Share Posted September 16, 2023 3 hours ago, BGrind said: Where do I do this? Link to comment Share on other sites More sharing options...
Luke 37238 Posted September 22, 2023 Share Posted September 22, 2023 @BGrindhas this helped? Link to comment Share on other sites More sharing options...
BGrind 0 Posted September 22, 2023 Author Share Posted September 22, 2023 No. It did not. Link to comment Share on other sites More sharing options...
Luke 37238 Posted September 22, 2023 Share Posted September 22, 2023 33 minutes ago, BGrind said: No. It did not. Did you try it? What exactly happened? Link to comment Share on other sites More sharing options...
BGrind 0 Posted September 22, 2023 Author Share Posted September 22, 2023 The same thing. I must login manually. Link to comment Share on other sites More sharing options...
ebr 14958 Posted September 23, 2023 Share Posted September 23, 2023 13 hours ago, BGrind said: The same thing. I must login manually. When you re-entered the Connect email address, did you also click the link that was emailed to that address? Did it tell you it worked? Link to comment Share on other sites More sharing options...
BGrind 0 Posted September 23, 2023 Author Share Posted September 23, 2023 Yes, I even deleted the account twice. Link to comment Share on other sites More sharing options...
Solution Luke 37238 Posted November 3, 2023 Solution Share Posted November 3, 2023 @BGrind Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
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