TMC40 1 Posted September 9, 2023 Share Posted September 9, 2023 Prompted to change username's password after a long time, haven't used Emby in a while I have changed it and every time I try to log in on my Mac it says invalid username and password so application is essentially bricked for me. Same problem on my phone. I uninstalled Mac app, reinstalled and same thing is happening all over again. I pay for Premiere monthly also confused as to why you simply don't just have one login. There is a Email login and then a username login, why not one email login into the app. I'm sure there's dev reasons but in terms of usability it is confusing. Link to comment Share on other sites More sharing options...
TMC40 1 Posted September 9, 2023 Author Share Posted September 9, 2023 Sorry I should say after a long time not using the app, it said my password or username was invalid - this is what started this issue. Link to comment Share on other sites More sharing options...
TMC40 1 Posted September 9, 2023 Author Share Posted September 9, 2023 (edited) Edited September 9, 2023 by TMC40 Link to comment Share on other sites More sharing options...
Luke 37066 Posted September 9, 2023 Share Posted September 9, 2023 Hi, did you try using the forgot password process? Link to comment Share on other sites More sharing options...
TMC40 1 Posted September 10, 2023 Author Share Posted September 10, 2023 Hi yes I have and I have changed the password which doesn't work. Link to comment Share on other sites More sharing options...
Luke 37066 Posted September 14, 2023 Share Posted September 14, 2023 On 9/10/2023 at 7:08 AM, TMC40 said: Hi yes I have and I have changed the password which doesn't work. @TMC40what exactly didn't work? Are you saying you weren't able to change the password? Link to comment Share on other sites More sharing options...
TMC40 1 Posted September 15, 2023 Author Share Posted September 15, 2023 When I try and login with the new password the new password doesn't work and I can;t login Link to comment Share on other sites More sharing options...
Luke 37066 Posted September 18, 2023 Share Posted September 18, 2023 On 9/15/2023 at 4:13 AM, TMC40 said: When I try and login with the new password the new password doesn't work and I can;t login Can you please attach the emby server log? I'll be able to tell if you entered the wrong username or wrong password. Thanks. Link to comment Share on other sites More sharing options...
TMC40 1 Posted October 17, 2023 Author Share Posted October 17, 2023 got sorted thanks - reinstalled it Link to comment Share on other sites More sharing options...
Luke 37066 Posted October 17, 2023 Share Posted October 17, 2023 13 hours ago, TMC40 said: got sorted thanks - reinstalled it We probably could have avoided that, but I'm glad you're all squared away now. Thanks. Link to comment Share on other sites More sharing options...
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