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Can't login with username's password


TMC40

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Prompted to change username's password after a long time, haven't used Emby in a while I have changed it and every time I try to log in on my Mac it says invalid username and password so application is essentially bricked for me. Same problem on my phone. I uninstalled Mac app, reinstalled and same thing is happening all over again. I pay for Premiere monthly also confused as to why you simply don't just have one login. There is a Email login and then a username login, why not one email login into the app. I'm sure there's dev reasons but in terms of usability it is confusing.

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On 9/10/2023 at 7:08 AM, TMC40 said:

Hi yes I have and I have changed the password which doesn't work.

@TMC40what exactly didn't work? Are you saying you weren't able to change the password?

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On 9/15/2023 at 4:13 AM, TMC40 said:

When I try and login with the new password the new password doesn't work and I can;t login

Can you please attach the emby server log? I'll be able to tell if you entered the wrong username or wrong password. Thanks.

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  • 4 weeks later...
13 hours ago, TMC40 said:

got sorted thanks - reinstalled it

We probably could have avoided that, but I'm glad you're all squared away now. Thanks.

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