bigcookie 4 Posted September 8, 2023 Share Posted September 8, 2023 I use Emby on a QNAP system in version 4.7.14.0. I have a movie, which stops suddenly playback. The log file gives an error report, and I would like to understand the issue. Can somebody help? It seems to be connection related, but other movies play perfectly fine... The movie is a TV recording. Not sure if the file has na issue - playback with VLC works fine, but this doesnt mean that the file is flawless :-). There was no ffmpeg transcoding lot. I havent activated debug logging yet. Thanks a lot for any hint. 2023-09-08 08:40:49.620 Info Server: http/1.1 POST http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6 Safari/605.1.15 2023-09-08 08:40:49.627 Info Server: http/1.1 Response 204 to host2. Time: 8ms. http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json 2023-09-08 08:40:59.788 Info Server: http/1.1 POST http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6 Safari/605.1.15 2023-09-08 08:40:59.795 Info Server: http/1.1 Response 204 to host2. Time: 7ms. http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json 2023-09-08 08:41:24.792 Info Server: http/1.1 POST http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6 Safari/605.1.15 2023-09-08 08:41:24.800 Info Server: http/1.1 Response 204 to host2. Time: 8ms. http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json 2023-09-08 08:41:56.896 Info Server: http/1.1 POST http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6 Safari/605.1.15 2023-09-08 08:41:56.902 Info Server: http/1.1 Response 204 to host2. Time: 6ms. http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json 2023-09-08 08:42:55.525 Info Server: http/1.1 POST http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6 Safari/605.1.15 2023-09-08 08:42:55.529 Info Server: http/1.1 Response 204 to host2. Time: 4ms. http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json 2023-09-08 08:43:34.774 Info Server: http/1.1 POST http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6 Safari/605.1.15 2023-09-08 08:43:34.781 Info Server: http/1.1 Response 204 to host2. Time: 7ms. http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json 2023-09-08 08:44:34.778 Info SessionManager: Session 7da29250ca82027c407573c966ed3a0c has gone idle while playing 2023-09-08 08:44:34.778 Info SessionManager: Playback stopped reported by app Emby Web 4.7.14.0 playing 7 Zwerge - Der Wald ist nicht genug. Stopped at 1935122 ms 2023-09-08 08:45:32.059 Info Server: http/1.1 POST http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6 Safari/605.1.15 2023-09-08 08:45:32.068 Info Server: http/1.1 Response 204 to host2. Time: 10ms. http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json 2023-09-08 08:46:32.069 Info SessionManager: Session 7da29250ca82027c407573c966ed3a0c has gone idle while playing 2023-09-08 08:46:32.069 Info SessionManager: Playback stopped reported by app Emby Web 4.7.14.0 playing 7 Zwerge - Der Wald ist nicht genug. Stopped at 1935122 ms 2023-09-08 08:47:45.374 Info Server: http/1.1 POST http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6 Safari/605.1.15 2023-09-08 08:47:45.380 Info Server: http/1.1 Response 204 to host2. Time: 6ms. http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json 2023-09-08 08:48:45.381 Info SessionManager: Session 7da29250ca82027c407573c966ed3a0c has gone idle while playing 2023-09-08 08:48:45.381 Info SessionManager: Playback stopped reported by app Emby Web 4.7.14.0 playing 7 Zwerge - Der Wald ist nicht genug. Stopped at 1935122 ms 2023-09-08 08:52:01.896 Info Server: http/1.1 POST http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6 Safari/605.1.15 2023-09-08 08:52:01.909 Info Server: http/1.1 Response 204 to host2. Time: 12ms. http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json 2023-09-08 08:53:01.908 Info SessionManager: Session 7da29250ca82027c407573c966ed3a0c has gone idle while playing 2023-09-08 08:53:01.908 Info SessionManager: Playback stopped reported by app Emby Web 4.7.14.0 playing 7 Zwerge - Der Wald ist nicht genug. Stopped at 1935122 ms 2023-09-08 09:00:21.179 Info Server: http/1.1 POST http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6 Safari/605.1.15 2023-09-08 09:00:21.187 Info Server: http/1.1 Response 204 to host2. Time: 8ms. http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json 2023-09-08 09:01:21.187 Info SessionManager: Session 7da29250ca82027c407573c966ed3a0c has gone idle while playing 2023-09-08 09:01:21.187 Info SessionManager: Playback stopped reported by app Emby Web 4.7.14.0 playing 7 Zwerge - Der Wald ist nicht genug. Stopped at 1935122 ms 2023-09-08 09:03:26.450 Info Server: http/1.1 POST http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6 Safari/605.1.15 2023-09-08 09:03:26.459 Info Server: http/1.1 Response 204 to host2. Time: 9ms. http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json 2023-09-08 09:04:26.458 Info SessionManager: Session 7da29250ca82027c407573c966ed3a0c has gone idle while playing 2023-09-08 09:04:26.458 Info SessionManager: Playback stopped reported by app Emby Web 4.7.14.0 playing 7 Zwerge - Der Wald ist nicht genug. Stopped at 1935122 ms 2023-09-08 09:13:26.449 Info Server: http/1.1 POST http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.6 Safari/605.1.15 2023-09-08 09:13:26.457 Info Server: http/1.1 Response 204 to host2. Time: 9ms. http://192.168.20.201:8096/emby/Sessions/Playing/Progress?X-Emby-Client=Emby Web&X-Emby-Device-Name=Safari macOS&X-Emby-Device-Id=024711fe-b09e-4aef-830f-33fd44921c34&X-Emby-Client-Version=4.7.14.0&X-Emby-Language=de&reqformat=json 2023-09-08 09:13:55.095 Error App: Error getting connection info *** Error Report *** Version: 4.7.14.0 Command line: /share/CE_CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll -programdata /share/CE_CACHEDEV1_DATA/.qpkg/EmbyServer/programdata -ffdetect /share/CE_CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffdetect -ffmpeg /share/CE_CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CE_CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -defaultdirectory /share/CACHEDEV1_DATA/Public -updatepackage emby-server-qnap_{version}_x86_64.qpkg Operating system: Linux version 5.10.60-qnap (root@U16BuildServer171) (x86_64-QNAP-linux-gnu-gcc (toolchain config: [gcc-4.9.2 binutils-2.25 glibc-2.21]) 4.9.2, GNU ld Framework: .NET 6.0.20 OS/Process: x64/x64 Runtime: share/CE_CACHEDEV1_DATA/.qpkg/EmbyServer/system/System.Private.CoreLib.dll Processor count: 4 Data path: /share/CE_CACHEDEV1_DATA/.qpkg/EmbyServer/programdata Application path: /share/CE_CACHEDEV1_DATA/.qpkg/EmbyServer/system System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: Name or service not known (api.ipify.org:443) ---> System.Net.Sockets.SocketException (0xFFFDFFFF): Name or service not known at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token) at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken) --- End of inner exception stack trace --- at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod) at Emby.Server.Implementations.Networking.RemoteAddressEntryPoint.GetIpAddress(String lookupUrl) at Emby.Server.Implementations.Networking.RemoteAddressEntryPoint.TimerCallback(Object state) Source: Emby.Server.Implementations TargetSite: Void MoveNext() InnerException: System.Net.Sockets.SocketException: Name or service not known Source: System.Net.Sockets TargetSite: Void ThrowException(System.Net.Sockets.SocketError, System.Threading.CancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken) at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token) at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken) at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken) 2023-09-08 09:14:26.457 Info SessionManager: Session 7da29250ca82027c407573c966ed3a0c has gone idle while playing Link to comment Share on other sites More sharing options...
Luke 37095 Posted September 8, 2023 Share Posted September 8, 2023 HI there, please attach the complete emby server log file. thanks. Link to comment Share on other sites More sharing options...
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