griam01 8 Posted September 8, 2023 Share Posted September 8, 2023 I have an issue with a stream through Emby only on a Samsung TV using eArc to an Emotiva receiver. Every so often the audio cuts out when only this stream plays, video is fine. If I am watching the same stream on a Roku or iPad it doesn’t cut out. I checked the logs for transcoding as well as the Emby logs and don’t show anything occuring during the time the stream cut out. The last time I noted it was at 9:36pm on 9/7. I am on my phone and not near a computer to grab the logs but I will upload them by tomorrow. Just curious if anyone else has seen this issue. Here is a screen shot of the transcoding and stream from the TV. Link to comment Share on other sites More sharing options...
SamES 890 Posted September 8, 2023 Share Posted September 8, 2023 The audio is being direct played. When you test this on other platforms is the audio also being direct played, or converted to another format? It’s possible that if there is audio conversion for other platforms it is masking any audio dropouts Link to comment Share on other sites More sharing options...
griam01 8 Posted September 8, 2023 Author Share Posted September 8, 2023 I have attached the log and in response to @SamES, yes it is being played direct as well on the Roku and iPad. The issue only occurs with this one channel stream on the SamsungTV. Please let me know if there is any other info I can provide. Thank you! embyserver.txt ffmpeg-transcode-407c3b17-c014-4f3e-918a-e06b6421de84_1.txt Link to comment Share on other sites More sharing options...
griam01 8 Posted September 8, 2023 Author Share Posted September 8, 2023 Here is that same stream on my ipad Link to comment Share on other sites More sharing options...
griam01 8 Posted September 8, 2023 Author Share Posted September 8, 2023 Playing a different stream on the tv and no issues. Only difference I see is the stream and transcoding. Also see that when I had the issue is showed my ISP IP instead of my internal IP like below. Not sure why as the connection should always be internal. Link to comment Share on other sites More sharing options...
SamES 890 Posted September 9, 2023 Share Posted September 9, 2023 I'm not really sure, and I can't even suggest how we might troubleshoot this. If it's only the one stream that has an issue then it's probably not something we can do much with anyway. Link to comment Share on other sites More sharing options...
griam01 8 Posted September 9, 2023 Author Share Posted September 9, 2023 It is odd that it is only this stream on this device. Thanks for getting back to me. 1 Link to comment Share on other sites More sharing options...
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