EcoMedia 0 Posted August 30, 2023 Share Posted August 30, 2023 I watch Emby shows and movies primarily offline. On both my iPads neither work as each time I open them offline they ask again for the Premiere key and although it is loaded in the box it wont work. Please help. Link to comment Share on other sites More sharing options...
ebr 14925 Posted August 30, 2023 Share Posted August 30, 2023 Hi. Exactly what is "loaded in the box"? Are you playing from the "downloads" section? Link to comment Share on other sites More sharing options...
EcoMedia 0 Posted August 30, 2023 Author Share Posted August 30, 2023 Thanks door the quick response. It works offline with the Samsung TV and a Samsung android tablet. With both IPads it asks to restore purchase or play one minute. Link to comment Share on other sites More sharing options...
EcoMedia 0 Posted August 30, 2023 Author Share Posted August 30, 2023 Here is the box with the code in it. But as it’s offline it will not save it. I can save it online but the moment it goes offline it forgets its Premiere. Link to comment Share on other sites More sharing options...
ebr 14925 Posted August 30, 2023 Share Posted August 30, 2023 Hi. The iOS app and the server will require an internet connection to periodically validate the license and device usage. If that is not possible, you can purchase the app unlock to enable playback. Link to comment Share on other sites More sharing options...
EcoMedia 0 Posted August 30, 2023 Author Share Posted August 30, 2023 Thanks again for the quick response. So even though I paid for Premiere I also have to pay the unlock fee too? Link to comment Share on other sites More sharing options...
Luke 37099 Posted August 31, 2023 Share Posted August 31, 2023 Can you try this, connect them to the server, then play something, then take them offline. How does that compare? Link to comment Share on other sites More sharing options...
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