reggierat 18 Posted August 24, 2023 Share Posted August 24, 2023 I have a remote user having the occasional problem streaming TV shows. We have now discovered that all of the most recent Futurama season is not working for her. Season 7 and 8 are H264 - MPEG4 AVC, A52 AC3 Season 2 which works ok is Codec: MPEG-H Part2/HEVC (H.265) (hevc) Codec: MPEG AAC Audio (mp4a) ffmpeg-directstream-4f669667-dd9c-401e-a738- - e090ed657dab_1 - season7.txt ffmpeg-directstream-e4af27bd-e900-4864-b29f-9be4086eb8bd_1 - season6.txt ffmpeg-directstream-123289a8-a7e2-40ee-b151-f5e9f10c487b_1 - season7.txt embyserver.txt hardware_detection-63828283506.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted August 24, 2023 Share Posted August 24, 2023 Hi, what exactly happens? Link to comment Share on other sites More sharing options...
reggierat 18 Posted August 24, 2023 Author Share Posted August 24, 2023 Sorry.. that would help black screen, sometimes audio and then the app will freeze Link to comment Share on other sites More sharing options...
Luke 37068 Posted August 25, 2023 Share Posted August 25, 2023 Hi, can you try again with Emby for Apple TV 1.7.8 and let us know how that compares? Thanks. Link to comment Share on other sites More sharing options...
reggierat 18 Posted August 26, 2023 Author Share Posted August 26, 2023 same after the update ffmpeg-directstream-b80ea3bf-5297-447f-8269-2e44f534aeb3_1.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted August 26, 2023 Share Posted August 26, 2023 OK, can you provide a sample video for testing? Link to comment Share on other sites More sharing options...
reggierat 18 Posted August 26, 2023 Author Share Posted August 26, 2023 PM sent 1 Link to comment Share on other sites More sharing options...
reggierat 18 Posted October 11, 2023 Author Share Posted October 11, 2023 any update on this one? Link to comment Share on other sites More sharing options...
Luke 37068 Posted October 11, 2023 Share Posted October 11, 2023 Hi, what version of Emby for Apple TV are you on now? Link to comment Share on other sites More sharing options...
reggierat 18 Posted October 17, 2023 Author Share Posted October 17, 2023 1.7.9 Link to comment Share on other sites More sharing options...
Luke 37068 Posted October 23, 2023 Share Posted October 23, 2023 Hi, are you still having an issue with this? Link to comment Share on other sites More sharing options...
reggierat 18 Posted October 23, 2023 Author Share Posted October 23, 2023 Just waiting to hear back from user 1 Link to comment Share on other sites More sharing options...
reggierat 18 Posted October 28, 2023 Author Share Posted October 28, 2023 Still a problem. When she tries to play the file she gets sound and a black screen and cannot cancel playback unless she holds the home button the remote down for several seconds She is on 1.7.9 Emby 4.7.14.0 ffmpeg-directstream-e6158a93-82fc-4b3c-af5c-888a9e6366d5_1.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted October 30, 2023 Share Posted October 30, 2023 Can you provide a sample video for testing? Link to comment Share on other sites More sharing options...
reggierat 18 Posted October 30, 2023 Author Share Posted October 30, 2023 Already send you a pm with the sample in the logs Link to comment Share on other sites More sharing options...
Luke 37068 Posted November 24, 2023 Share Posted November 24, 2023 HI, we'll be releasing Emby for Apple TV 1.8.0 soon, so please let us know how that compares once available. Thanks. Link to comment Share on other sites More sharing options...
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