"Identify" option NOT display in 3-dot menu

[alon 1]

Facing some strange problems.

1. some blue-ray fold and ISO don't display in "Class" but they can ben found in "folders"

Compare these 2 screen shots, you can find 5 video files(ISO or blu-ray folders) are missing in "Shows".

2. These video folders or files cannot display the "identify" option in 3-dot menu.

Usually you can find "Identify" option after "Edit Images".  But there is no "Identify" option for these "abnormal" files, which can be played by other blue-ray media players.

3. Tried several times to "scan library files" and "refresh metadata" but didn't work.

Question,

How to  make the "identify" option available?

[GrimReaper 3294]

How are your files named and organised? They have likely not been recognized as series, hence you cannot Identify them.

Edited August 24, 2023 by GrimReaper

[alon 1]

11 minutes ago, GrimReaper said:

How are your files named and organised? They have likely not been recognized as series, hence you cannot Identify them.

That's not the problem.  Others video files are not organized either but identified well.

Yes, I'll make them well organized but I don't think that it's not the reason to make such "identify" option invisible issue.

Here is a sample.  I reorganized one of these unreachable files. 

Name: Our universe.iso

Action:

1. change the file name to "宇宙探秘3D.iso"

2. rescan the folder.

3. refresh metadata.

4. check if the video post exists in themoviedb.  "YES, it does."

5. no "identify" option in 3-dot menu yet.

Edited August 24, 2023 by alon

[Luke 37068]

Hi, how are your files named and organized? It is most likely the problem.

[alon 1]

It's like this: Ancient Aliens S01.3Disc Edition 2010 1080p Bluray 

I believe that it should be the search engine problem more than the file naming problem.

I can search these videos in TMDB manually but search engine couldn't.

[GrimReaper 3294]

9 hours ago, alon said:

 

At least three of those items are movies:

The World Natural Heritage Africa (2007) — The Movie Database (TMDB) (themoviedb.org)

Amazing Ocean 3D (2013) — The Movie Database (TMDB) (themoviedb.org)

Our Universe 3D (2013) — The Movie Database (TMDB) (themoviedb.org)

First one I cannot read not translate, probably a movie as well.

You can't add/identify movie in a TV Show type library, you need to make Mixed content type library if you want both TV shows and Movies bunched together.

 

As for Cosmos A Spacetime Odyssey, it is likely due to filefolder naming/structure, hence:

8 hours ago, GrimReaper said:

How are your files named and organised? They have likely not been recognized as series, hence you cannot Identify them.

 

20 minutes ago, Luke said:

Hi, how are your files named and organized? It is most likely the problem.

 

 

Edited August 24, 2023 by GrimReaper

[alon 1]

4 minutes ago, GrimReaper said:

 

At least three of those items are movies:

The World Natural Heritage Africa (2007) — The Movie Database (TMDB) (themoviedb.org)

Amazing Ocean 3D (2013) — The Movie Database (TMDB) (themoviedb.org)

Our Universe 3D (2013) — The Movie Database (TMDB) (themoviedb.org)

First one I cannot read not translate, probably a movie as well.

You can't add/identify movie in a TV Show type library, you need to make Mixed content type library if you want both TV shows and Movies bunched together.

 

As for Cosmos A Spacetime Odyssey, it is likely due to filefolder naming/structure, hence:

 

 

 

Thanks, 3 of them were moved to movie folder then the problem was solved.  But still one cannot display well either in movie or in TV.  Finally I had to update manually.

[Luke 37068]

Update what manually exactly?

[alon 1]

20 hours ago, Luke said:

Update what manually exactly?

Image, season, episode, contents, etc. all metadata.

[Luke 37068]

1 hour ago, alon said:

Image, season, episode, contents, etc. all metadata.

Can you please be more specific?

[alon 1]

By clicking "Edit Metadata", "Edit Images" of 3-dot menu to update.