Gilgamesh_48 944 Posted August 18, 2023 Share Posted August 18, 2023 This is just a report as I cannot make the problem repeat, yet. I was having a long extended watching session where I watched a bunch of TV episodes and after the final one played (Final because i wanted to see what went wrong) I noticed that the text display above the Next up row (I am using the enhanced main screen and legacy Next up) had a LOT of missing characters. The problem persisted even after moving along the row or moving to continue watching. It even was there when I went into the details screen. The missing characters had both characters replaced by a space and others that were simply missing. Every text display I tried had at least some missing characters. I then thought of two things to try and first I went into the web interface and everything was normal. I then decided to try a different client and switched to my Fire TV where everything was fine. I then switched back to my Roku Ultra and found that the "automatic" return to home screen had happened and, when I reentered the Emby app and everything was fine there as well. (If I had thought of it when I first saw the problem I should have sent logs but I simply did not do things in the best order) I have not seen the problem since and I "think" it was somehow a memory issue on the Roku. That is the memory became corrupt somehow. I am sorry that I did not really correctly test the problem when it happened but my brain was a little fuzzy because of the pain meds I had to take earlier. I am on Version 4.8.0.42 beta for the server (Still waiting for the release and beta servers to get in sync so I can switch to the release server) My Roku is running ver 4.0.8.5 of the Emby software and 12.0.0 build 4184-29 of the Roku firmware. If I see this happen again I will take a screen shot and get logs from the server and, if I remember how, send the Roku logs. This was not a serious problem as all I believe I needed to do was exit and reenter the Roku app to restore proper functionality. But I thought a report was in order as the failure happened so unexpectedly and it "looked" bad at first. It "could" cause some users to panic. Link to comment Share on other sites More sharing options...
ebr 14935 Posted August 19, 2023 Share Posted August 19, 2023 Yeah, that does sound like a memory issue of some kind. If it happens again, please take a picture and send the log. Thanks. Link to comment Share on other sites More sharing options...
Gilgamesh_48 944 Posted August 19, 2023 Author Share Posted August 19, 2023 3 hours ago, ebr said: Yeah, that does sound like a memory issue of some kind. If it happens again, please take a picture and send the log. Thanks. Thank you for confirming, as much as possible, that I really may have stumbled onto a problem and that my initial "guess" was probably correct. Sometimes, when I run into unexpected problems, I am concerned that it really is my old brain that is malfunctioning rather that the equipment/software I am using. Of course I still could be crazy but now, at least, my paranoid delusion is probably under control and I can go back to just watching TV. Link to comment Share on other sites More sharing options...
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