learch74 4 Posted August 13, 2023 Share Posted August 13, 2023 Can anyone help? When I go to either scheduled tasks or live tv and choose refresh guide, the task runs and appears to complete immediately, indicating it ran successfully in 0- seconds. However thee is no guide information at all in the live TV.. Link to comment Share on other sites More sharing options...
Luke 37094 Posted August 13, 2023 Share Posted August 13, 2023 Hi, have you setup any guide data sources? Which ones? Link to comment Share on other sites More sharing options...
learch74 4 Posted August 13, 2023 Author Share Posted August 13, 2023 Hi, thanks for responding. I do have about 240 channels setup, and guide data sources mapped. I've attached screen shots of the mappings. I went to the channel list, and it appears to be blank. That's weird, because I do have channels, I can even go to the guide and choose a channel it will play. Link to comment Share on other sites More sharing options...
learch74 4 Posted August 13, 2023 Author Share Posted August 13, 2023 Did you ever find a fix? I'm having the exact same problem now. Link to comment Share on other sites More sharing options...
learch74 4 Posted August 13, 2023 Author Share Posted August 13, 2023 I made a copy of my app-data/emby-server folder. Then I started deleting Emby Guide Data and when I deleted CAN-0009999-X, the guide started updating all on it's own and worked. Then I stopped Emby server and put the copy of the original /emby-server folder back. Restarted Emby server and it was not syncing again. This time I just deleted the CAN-000999-X Emby Service Data, and I started getting the guide data to sync. I stopped Emby server, copied the emby-server folder back again. This time I deleted the CAN-000999-X and then re-added it. The guide won't sync. Could there be something wrong with Emby Guide Data CAN-000999-X? Link to comment Share on other sites More sharing options...
Luke 37094 Posted August 14, 2023 Share Posted August 14, 2023 Please try running the refresh guide scheduled task and then attach the emby server log after it completes: How to Report a Problem Thanks. Link to comment Share on other sites More sharing options...
Metalhead 0 Posted August 16, 2023 Share Posted August 16, 2023 I had two Emby servers lose the guide today (One Mac, One Synology). As mentioned above, the problem was with the "CAN-000999-X" guide source. When I clicked the "CAN-000999-X" source to look at the details, I noticed that the "Lineup:" field was empty. I set it to Shaw and everything came back. The name of the service is now listed as "CAN-0005995-X". Link to comment Share on other sites More sharing options...
Luke 37094 Posted August 16, 2023 Share Posted August 16, 2023 OK that's interesting. @Carlo can reach out to our guide data provider to try and find out what happened. Thanks. Link to comment Share on other sites More sharing options...
gillmacca01 150 Posted August 17, 2023 Share Posted August 17, 2023 This happened to me as well - Canadian lineup as well. The guide data setup was only showing the zipcode, not the provider. Once provider was set up again, the guide started populating 1 Link to comment Share on other sites More sharing options...
Carlo 4330 Posted August 23, 2023 Share Posted August 23, 2023 I've been able to reproduce this myself using a couple different lineups and have reported the problem to our provider. Carlo PS I wouldn't be surprised if it's a channel in common that is corrupt causing a problem with the feed. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now