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Server crashes/restarts when downloading resized images

mobstef

By mobstef
in FreeBSD

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mobstef

mobstef   1

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Posted

In short, executing: 

curl -v 'http://localhost:8096/emby/Items/337/Images/Primary?maxHeight=188&maxWidth=250&tag=b98cc27289a45fcbf1221e7cb04f8888&quality=90'
* processing: http://localhost:8096/emby/Items/337/Images/Primary?maxHeight=188&maxWidth=250&tag=b98cc27289a45fcbf1221e7cb04f8888&quality=90
*   Trying [::1]:8096...
* Connected to localhost (::1) port 8096
> GET /emby/Items/337/Images/Primary?maxHeight=188&maxWidth=250&tag=b98cc27289a45fcbf1221e7cb04f8888&quality=90 HTTP/1.1
> Host: localhost:8096
> User-Agent: curl/8.2.1
> Accept: */*
> 
* Empty reply from server
* Closing connection
curl: (52) Empty reply from server

restarts emby server without any indication in the log (with debug enabled). The request itself is not logged there.
Omitting query params produces the correct image: 

curl -v 'http://localhost:8096/emby/Items/337/Images/Primary'
* processing: http://localhost:8096/emby/Items/337/Images/Primary
*   Trying [::1]:8096...
* Connected to localhost (::1) port 8096
> GET /emby/Items/337/Images/Primary HTTP/1.1
> Host: localhost:8096
> User-Agent: curl/8.2.1
> Accept: */*
> 
< HTTP/1.1 200 OK
< Content-Length: 16547
< Content-Type: image/jpeg
< Date: Tue, 08 Aug 2023 03:25:09 GMT
< Server: UPnP/1.0 DLNADOC/1.50
< Accept-Ranges: bytes
< Access-Control-Allow-Headers: Accept, Accept-Language, Authorization, Cache-Control, Content-Disposition, Content-Encoding, Content-Language, Content-Length, Content-MD5, Content-Range, Content-Type, Date, Host, If-Match, If-Modified-Since, If-None-Match, If-Unmodified-Since, Origin, OriginToken, Pragma, Range, Slug, Transfer-Encoding, Want-Digest, X-MediaBrowser-Token, X-Emby-Token, X-Emby-Client, X-Emby-Client-Version, X-Emby-Device-Id, X-Emby-Device-Name, X-Emby-Authorization
< Access-Control-Allow-Methods: GET, POST, PUT, DELETE, PATCH, OPTIONS
< Access-Control-Allow-Origin: *
< Cache-Control: public
< ETag: "b98cc27289a45fcbf1221e7cb04f8888"
< Vary: Accept
< Access-Control-Allow-Private-Network: true
< transferMode.dlna.org: Interactive
< realTimeInfo.dlna.org: DLNA.ORG_TLAG=*

The OS is FreeBSD 13.2 amd64. Some suggested this is related to jpeg-turbo upgrade to 3.0.0 in

but the issue is "solved" while being workaround only.
I still need to verify the downgrade solution, but even then the issue should be tracked.

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mobstef

mobstef   1

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The Emby version seems to be irrelevant. Tried 4.7.11, 4.7.12, 4.7.13, 4.8.0.40. The 4.7.11 was working before the packages upgrade.

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Luke Emby Team

Luke   37070

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Posted

If you're running the beta server, please let us know how 4.8.0.42 compares once it is available. It will now have libpeg embedded so that the version on your system doesn't matter.

Once we get through the beta build, then we'll look at doing a 4.7.14 stable release to resolve the issue on the stable channel. Thanks guys.

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Luke Emby Team

Luke   37070

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HI, hopefully the issues should be resolved now using the following Emby Server versions:

Stable: 4.7.14+

Beta: 4.8.0.42+

Please try it out and report your experience. Thanks !

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mobstef

mobstef   1

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The mentioned versions are not yet in the official ports tree. However I've create the testing ports tree and bumped the versions. The build was successful for both versions.

I've used data from backup of 4.7.12.
I see no issues running 4.8.0.42.

However, I cannot start 4.7.14 with the following error: 

2023-08-25 16:55:49.537 Error Main: Error in appHost.Init
        *** Error Report ***
        Version: 4.7.14.0
        Command line: /usr/local/lib/emby-server/system/EmbyServer.dll -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby
-server/bin/ffprobe -programdata /var/db/emby-server
        Operating system: FreeBSD 13.2-RELEASE-p2 FreeBSD 13.2-RELEASE-p2 GENERIC
        Framework: .NET 6.0.21
        OS/Process: x64/x64
        Runtime: usr/local/lib/emby-server/system/System.Private.CoreLib.dll
        Processor count: 6
        Data path: /var/db/emby-server
        Application path: /usr/local/lib/emby-server/system
        SQLitePCL.pretty.SQLiteException: Error: no such column: IsFolder - create index if not exists idx_MediaItems36 on MediaItems(SeriesPresentationUniqueKey,Type,IsFolder,IsVirtualItem) where SeriesPres
entationUniqueKey not null;create index if not exists idx_MediaItems10 on MediaItems(Type,TopParentId,Id);create index if not exists idx_MediaItems11 on MediaItems(Type,TopParentId,PresentationUniqueKey);cre
ate index if not exists idx_MediaItems46 on MediaItems(TopParentId,IsVirtualItem) where TopParentId not null;create index if not exists idx_MediaItems47 on MediaItems(TopParentId,Type,IsVirtualItem,Presentat
ionUniqueKey,DateCreated) where TopParentId not null;create index if not exists idx_MediaItems48 on MediaItems(TopParentId,IsFolder,IsVirtualItem,PresentationUniqueKey,DateCreated) where TopParentId not null
;create index if not exists idx_MediaItems49 on MediaItems(TopParentId,MediaType,IsVirtualItem,PresentationUniqueKey) where TopParentId not null;create index if not exists idx_MediaItems50 on MediaItems(Type
, TopParentId, AlbumId) where TopParentId not null;create index if not exists idx_MediaItems51 on MediaItems(Type,IsSeries) where Type=27;create index if not exists idxItemLinks_1 on ItemLinks(LinkedId, Type
, ItemId)
        SQLitePCL.pretty.SQLiteException: Exception of type 'SQLitePCL.pretty.SQLiteException' was thrown.
           at SQLitePCL.pretty.SQLiteDatabaseConnection.PrepareStatement(String sql, String& tail)
           at SQLitePCL.pretty.DatabaseConnection.PrepareAllEnumerator(IDatabaseConnection This, String sql)+MoveNext()
           at SQLitePCL.pretty.DatabaseConnection.ExecuteAll(IDatabaseConnection This, String sql)
           at Emby.Server.Implementations.Data.SqliteItemRepository.Initialize(SqliteUserDataRepository userDataRepo, IUserManager userManager)
           at Emby.Server.Implementations.ApplicationHost.InitDatabases()
           at Emby.Server.Implementations.ApplicationHost.Init()
           at EmbyServer.HostedService.StartAsync(CancellationToken cancellationToken)
        Source: SQLitePCL.pretty
        TargetSite: SQLitePCL.pretty.IStatement PrepareStatement(System.String, System.String ByRef)

so I cannot check if the issue was fixed there.
I may have messed up something when trying different versions.

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Luke Emby Team

Luke   37070

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Posted
1 hour ago, mobstef said:

The mentioned versions are not yet in the official ports tree. However I've create the testing ports tree and bumped the versions. The build was successful for both versions.

I've used data from backup of 4.7.12.
I see no issues running 4.8.0.42.

However, I cannot start 4.7.14 with the following error: 

2023-08-25 16:55:49.537 Error Main: Error in appHost.Init
        *** Error Report ***
        Version: 4.7.14.0
        Command line: /usr/local/lib/emby-server/system/EmbyServer.dll -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby
-server/bin/ffprobe -programdata /var/db/emby-server
        Operating system: FreeBSD 13.2-RELEASE-p2 FreeBSD 13.2-RELEASE-p2 GENERIC
        Framework: .NET 6.0.21
        OS/Process: x64/x64
        Runtime: usr/local/lib/emby-server/system/System.Private.CoreLib.dll
        Processor count: 6
        Data path: /var/db/emby-server
        Application path: /usr/local/lib/emby-server/system
        SQLitePCL.pretty.SQLiteException: Error: no such column: IsFolder - create index if not exists idx_MediaItems36 on MediaItems(SeriesPresentationUniqueKey,Type,IsFolder,IsVirtualItem) where SeriesPres
entationUniqueKey not null;create index if not exists idx_MediaItems10 on MediaItems(Type,TopParentId,Id);create index if not exists idx_MediaItems11 on MediaItems(Type,TopParentId,PresentationUniqueKey);cre
ate index if not exists idx_MediaItems46 on MediaItems(TopParentId,IsVirtualItem) where TopParentId not null;create index if not exists idx_MediaItems47 on MediaItems(TopParentId,Type,IsVirtualItem,Presentat
ionUniqueKey,DateCreated) where TopParentId not null;create index if not exists idx_MediaItems48 on MediaItems(TopParentId,IsFolder,IsVirtualItem,PresentationUniqueKey,DateCreated) where TopParentId not null
;create index if not exists idx_MediaItems49 on MediaItems(TopParentId,MediaType,IsVirtualItem,PresentationUniqueKey) where TopParentId not null;create index if not exists idx_MediaItems50 on MediaItems(Type
, TopParentId, AlbumId) where TopParentId not null;create index if not exists idx_MediaItems51 on MediaItems(Type,IsSeries) where Type=27;create index if not exists idxItemLinks_1 on ItemLinks(LinkedId, Type
, ItemId)
        SQLitePCL.pretty.SQLiteException: Exception of type 'SQLitePCL.pretty.SQLiteException' was thrown.
           at SQLitePCL.pretty.SQLiteDatabaseConnection.PrepareStatement(String sql, String& tail)
           at SQLitePCL.pretty.DatabaseConnection.PrepareAllEnumerator(IDatabaseConnection This, String sql)+MoveNext()
           at SQLitePCL.pretty.DatabaseConnection.ExecuteAll(IDatabaseConnection This, String sql)
           at Emby.Server.Implementations.Data.SqliteItemRepository.Initialize(SqliteUserDataRepository userDataRepo, IUserManager userManager)
           at Emby.Server.Implementations.ApplicationHost.InitDatabases()
           at Emby.Server.Implementations.ApplicationHost.Init()
           at EmbyServer.HostedService.StartAsync(CancellationToken cancellationToken)
        Source: SQLitePCL.pretty
        TargetSite: SQLitePCL.pretty.IStatement PrepareStatement(System.String, System.String ByRef)

so I cannot check if the issue was fixed there.
I may have messed up something when trying different versions.

That looks like trying to start 4.7 using a 4.8 database, which won’t work.

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mobstef

mobstef   1

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You're probably right, but I also think the bug has also corrupted my metadata (I see a lot of conversion errors on 4.8.0.43).
I did fresh install of 4.7.14 and brought back settings with server config restore.
I'm waiting for metadata rebuild, but this will take ages.
I will let you know the result when it's done.

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mobstef

mobstef   1

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The original issue is solved in 4.7.14 too, but I've hit another bug related to images.
The thing I've described previously as "a lot of conversion errors on 4.8.0.43". 

2023-08-26 15:36:16.175 Error ImageProcessor: Error encoding image
        *** Error Report ***
        Version: 4.7.14.0
        Command line: /usr/local/lib/emby-server/system/EmbyServer.dll -os freebsd -ffdetect /usr/local/lib/emby-server/bin/ffdetect -ffmpeg /usr/local/lib/emby-server/bin/ffmpeg -ffprobe /usr/local/lib/emby
-server/bin/ffprobe -programdata /var/db/emby-server
        Operating system: FreeBSD 13.2-RELEASE-p2 FreeBSD 13.2-RELEASE-p2 GENERIC
        Framework: .NET 6.0.21
        OS/Process: x64/x64
        Runtime: usr/local/lib/emby-server/system/System.Private.CoreLib.dll
        Processor count: 6
        Data path: /var/db/emby-server
        Application path: /usr/local/lib/emby-server/system
        System.Exception: System.Exception: SKCodec had an error reading /var/db/emby-server/metadata/library/c3/c331bca9a19adfdaebe75e731f26f2fc/poster.jpg
           at Emby.Drawing.Skia.SkiaEncoder.EncodeImage(String inputPath, String outputPath, Boolean autoOrient, Nullable`1 orientation, Int32 quality, ImageProcessingOptions options, ImageFormat selectedOut
putFormat)
           at Emby.Drawing.ImageProcessor.ProcessImage(ImageProcessingOptions options, CancellationToken cancellationToken)
        Source: Emby.Drawing.Skia
        TargetSite: System.String EncodeImage(System.String, System.String, Boolean, System.Nullable`1[MediaBrowser.Model.Drawing.ImageOrientation], Int32, MediaBrowser.Controller.Drawing.ImageProcessingOpti
ons, MediaBrowser.Model.Drawing.ImageFormat)

Thumbnails/posters of most libraries are rendered black.
Thumbnails/posters of some collections are rendered gray/transparent.
The server crashes when I view the collections.
I see no missing posters inside the libraries.

Please remember this is freshly generated metadata by 4.7.14.

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stardco

stardco   1

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Posted

Hello,

Thanks for your help. My two cents, I am sharing the new result if it can help :

above : the old generation

below : a generation with 4.7.14

As you can see, there is a difference 😀

Regards

 

pictures_emby.jpg

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Luke Emby Team

Luke   37070

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Posted
11 hours ago, stardco said:

Hello,

Thanks for your help. My two cents, I am sharing the new result if it can help :

above : the old generation

below : a generation with 4.7.14

As you can see, there is a difference 😀

Regards

 

pictures_emby.jpg

HI, which do you prefer?

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stardco

stardco   1

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Posted

Hi,

I do not care 😀, both are fine to me, it is just in case it is not "normal".

But I confirm what Mobstef repoted, some pictures start to disappear...

If you need log files or something, do not hesitate

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Luke Emby Team

Luke   37070

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Posted
2 hours ago, stardco said:

Hi,

I do not care 😀, both are fine to me, it is just in case it is not "normal".

But I confirm what Mobstef repoted, some pictures start to disappear...

If you need log files or something, do not hesitate

Try removing the cover art plugin, then restarting the server and seeing if that helps.

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stardco

stardco   1

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Posted
4 hours ago, Luke said:

ry removing the cover art plugin, then restarting the server and seeing if that helps.

It works 😉.

But I guess the most important issue is here

On 8/26/2023 at 3:49 PM, mobstef said:

Thumbnails/posters of most libraries are rendered black.

 

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Luke Emby Team

Luke   37070

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6 hours ago, stardco said:

It works 😉.

But I guess the most important issue is here

 

Can you show a screenshot example? Thanks.

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Luke Emby Team

Luke   37070

Posted
Posted
On 8/31/2023 at 12:01 PM, stardco said:

Hello,

Some passed black, some not... but it is the same on web or android clientsall my clients

pictures_emby_2.thumb.jpg.76cf933a366e59a4536f3f79a7fa8933.jpg

Regards

Hi, try using the image editor to manually delete the black ones, then run a library scan and see if that generates new images. If not, then please attach the emby server log:

Thanks.

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