Scarecrow100 3 Posted August 8, 2023 Share Posted August 8, 2023 I initially deleted emby on my synology nas but I have recently reinstated it and now I am having trouble setting it up where I am unable to log in. Link to comment Share on other sites More sharing options...
Luke 37259 Posted August 8, 2023 Share Posted August 8, 2023 Hi there, what exactly happens when you try? Link to comment Share on other sites More sharing options...
Scarecrow100 3 Posted August 8, 2023 Author Share Posted August 8, 2023 My password is not being accepted. I tried to login in from my synology nas and from my pc. When I login from the pc into emby connect - I still get the same problem but then I can see my synology server and I also get the option to add server. When I click onto my synology server I can see my username but when I input my password it states that my password or username is incorrect. Link to comment Share on other sites More sharing options...
Luke 37259 Posted August 8, 2023 Share Posted August 8, 2023 What password are you trying to use? I'm not actually asking for the password, but rather, where did it come from? You need to use the username and password that you setup on your Emby Server installation, not your Emby forum credentials. Link to comment Share on other sites More sharing options...
Scarecrow100 3 Posted August 8, 2023 Author Share Posted August 8, 2023 I haven't been able to set up my emby server on this current installation so haven't set up a username and password yet. Well, I did have one set up before but I deleted that server on my synology nas. I then decided to install the server again on my nas, so I am using the same login details. Link to comment Share on other sites More sharing options...
justinrh 175 Posted August 8, 2023 Share Posted August 8, 2023 It sounds like you did not have the 'new install' experience. Were you prompted to create admin credentials when you installed it? Or, after the install, did it put you in the login screen? Link to comment Share on other sites More sharing options...
Scarecrow100 3 Posted August 9, 2023 Author Share Posted August 9, 2023 Yes, I did not experience the 'new install' and it would appear I was directed straight to the login screen. Link to comment Share on other sites More sharing options...
Luke 37259 Posted August 9, 2023 Share Posted August 9, 2023 9 hours ago, Scarecrow100 said: I haven't been able to set up my emby server on this current installation so haven't set up a username and password yet. Well, I did have one set up before but I deleted that server on my synology nas. I then decided to install the server again on my nas, so I am using the same login details. Is it the same NAS as before? Try deleting the server's data folder, which you can locate by following this: Emby Server Data Folder Once you've done that, then try starting up the server again. Link to comment Share on other sites More sharing options...
Scarecrow100 3 Posted August 9, 2023 Author Share Posted August 9, 2023 Hi, it is the same nas as before. I had to SSH and found the data directory. To ensure a fresh install I first deleted emby on the synology. I then deleted the remaining files in the data directory. The only directories I coundn't delete was: devices, livetv and ScheduledTasks I reinstalled emby on my nas and still had the same problem with logging in. Link to comment Share on other sites More sharing options...
Luke 37259 Posted August 10, 2023 Share Posted August 10, 2023 What folder exactly did you delete? Link to comment Share on other sites More sharing options...
Scarecrow100 3 Posted August 10, 2023 Author Share Posted August 10, 2023 -- 1 emby emby 8192 Aug 9 20:48 activitylog.db -rw-r--r-- 1 emby emby 32768 Aug 9 22:05 activitylog.db-shm -rw-r--r-- 1 emby emby 12392 Aug 9 22:05 activitylog.db-wal -rw-r--r-- 1 emby emby 36864 Aug 9 20:48 authentication.db -rw-r--r-- 1 emby emby 32768 Aug 10 00:54 authentication.db-shm -rw-r--r-- 1 emby emby 24752 Aug 10 00:54 authentication.db-wal drwxr-xr-x 1 emby emby 1152 Jul 25 17:54 devices -rw-r--r-- 1 emby emby 35 Aug 9 19:48 device.txt -rw-r--r-- 1 emby emby 12288 Aug 9 20:48 displaypreferences.db -rw-r--r-- 1 emby emby 32768 Aug 9 20:49 displaypreferences.db-shm -rw-r--r-- 1 emby emby 0 Aug 9 20:49 displaypreferences.db-wal -rw-r--r-- 1 emby emby 8 Aug 9 19:47 lastversion.txt -rw-r--r-- 1 emby emby 85893120 Aug 10 01:31 library.db -rw-r--r-- 1 emby emby 32768 Aug 10 02:00 library.db-shm -rw-r--r-- 1 emby emby 13402392 Aug 10 02:00 library.db-wal drwxr-xr-x 1 emby emby 56 Dec 23 2021 livetv drwxr-xr-x 1 emby emby 1482 Aug 2 02:00 ScheduledTasks -rw-r--r-- 1 emby emby 12288 Aug 9 20:48 users.db -rw-r--r-- 1 emby emby 32768 Aug 10 01:17 users.db-shm -rw-r--r-- 1 emby emby 4152 Aug 9 22:05 users.db-wal -rw-r--r-- 1 emby emby 23 Aug 9 19:48 wan.dat Hi, I deleted everything here except devices, livetv, and scheduledTasks Link to comment Share on other sites More sharing options...
Luke 37259 Posted August 10, 2023 Share Posted August 10, 2023 What is the full path? Link to comment Share on other sites More sharing options...
Scarecrow100 3 Posted August 10, 2023 Author Share Posted August 10, 2023 /volume1/@appdata/EmbyServer/data Link to comment Share on other sites More sharing options...
Scarecrow100 3 Posted August 11, 2023 Author Share Posted August 11, 2023 Hi, success. I deleted emby (again) from my synology nas I then deleted a file in the config folder called system.xml I reinstalled emby and it is now working. I am now able to set-up emby. 2 Link to comment Share on other sites More sharing options...
Luke 37259 Posted August 11, 2023 Share Posted August 11, 2023 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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