trekflix 3 Posted August 3, 2023 Share Posted August 3, 2023 Hello, I just purchased a license for 75 devices. I would like to know if I did it right, because before I paid 4.99 U$ for 25 devices and then I paid 19.99 U$ for more devices. How can you verify that my account is correct? Link to comment Share on other sites More sharing options...
Luke 37068 Posted August 3, 2023 Share Posted August 3, 2023 Hi, please email billingsupport@emby.media Thanks ! Link to comment Share on other sites More sharing options...
Solution trekflix 3 Posted August 3, 2023 Author Solution Share Posted August 3, 2023 My issue is that I already paid for the extra devices but was charged to another credit card. From someone else. When I pasted in the new key today, the option to cancel recurring billing was gone from Emby. So I don't know if the old key card will still be charged, or when I exchanged the Premier key for the new one, the charge on the old card was already cancelled. Link to comment Share on other sites More sharing options...
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