tomadick 5 Posted July 29, 2023 Share Posted July 29, 2023 Hello, I have a series with 9 episodes in the library folder that was not recognized by the media scanner (it is a rather unknown series called "The Last of Us"). Unfortunately, the folder is not displayed in emby. How can I still access it or how can I teach emby which series is in the folder? Link to comment Share on other sites More sharing options...
tomadick 5 Posted July 29, 2023 Author Share Posted July 29, 2023 I have a total of 29 series in the folder, which are also shown to me when I recreate the library. After the scan, 23 series remain - the other 6 have disappeared without a trace.... Link to comment Share on other sites More sharing options...
tomadick 5 Posted July 29, 2023 Author Share Posted July 29, 2023 Among other things, there is also a series that I had already deleted once (after season 6) - now there is season 7 and the folder of the series is no longer shown to me. Can it be that emby thinks that the series is still deleted and therefore it is not shown to me? Link to comment Share on other sites More sharing options...
tomadick 5 Posted July 29, 2023 Author Share Posted July 29, 2023 I copied the missing 6 series in a new folder and added an additional library. The series are visible until the media scan is over. Link to comment Share on other sites More sharing options...
GrimReaper 3302 Posted July 29, 2023 Share Posted July 29, 2023 How are your files named and organized? They're likely being recognized as other shows and shows merged/episodes multi-versioned. Link to comment Share on other sites More sharing options...
Locutus64 119 Posted July 29, 2023 Share Posted July 29, 2023 2 hours ago, tomadick said: Hello, I have a series with 9 episodes in the library folder that was not recognized by the media scanner (it is a rather unknown series called "The Last of Us"). Unfortunately, the folder is not displayed in emby. How can I still access it or how can I teach emby which series is in the folder? Actually The Last Of Us is very well known. I have it and Emby has no issue picking it up correctly. My files are as below:  Drive: My Files II Folder Television Subfolders TV Series, TV Specials, Last Night's Example: Television/TV Series/The Last Of Us (2023)/The Last Of Us Season 1 The Last of Us (2023) S01E01 When You`re Lost in the Darkness.mkv The Last of Us (2023) S01E02 Infected.mkv The Last of Us (2023) S01E03 Long, Long Time.mkv The Last of Us (2023) S01E04 Please Hold on to My Hand.mkv The Last of Us (2023) S01E05 Endure and Survive.mkv The Last of Us (2023) S01E06 Kin.mkv The Last of Us (2023) S01E07 Left Behind.mkv The Last of Us (2023) S01E08 When We Are in Need.avi The Last of Us (2023) S01E09 Look for the Light.mkv    Link to comment Share on other sites More sharing options...
tomadick 5 Posted July 29, 2023 Author Share Posted July 29, 2023 (edited) All 29 series (i.e. those that are recognized and those that are not recognized and have simply disappeared) are stored in a directory as follows. There is a folder for each series with the name of the series (example: The Last of Us), which then contains the files that are named as follows: The.Last.Of.Us.S01E01.German.DL.2160p.UHD.BluRay.x265.mkv, where depending on the episode a different number is behind the "E". The above example does not work, while the series 24 with the filenames 24.S01E*.00.00.to.01.00.Uhr.German.DL.AC3D.1080p.BluRay.x264.mkv is displayed without problems. As already written - The Last of Us I had already deleted once, can it be that this is stored somewhere? Â Edited July 29, 2023 by tomadick Link to comment Share on other sites More sharing options...
tomadick 5 Posted July 29, 2023 Author Share Posted July 29, 2023 What else I just noticed: I copied two of the missing series into their own folder and put them into their own library. In the server management in the item Libraries, both cover images of these series are displayed - that speaks at least for the fact that they are recognized by emby. However, they do not appear in the frontend. Link to comment Share on other sites More sharing options...
GrimReaper 3302 Posted July 29, 2023 Share Posted July 29, 2023 Try renaming your The Last Of Us folder as: The Last of Us (2023) [tvdbid=392256]Â and rescan library, see what gives. Link to comment Share on other sites More sharing options...
tomadick 5 Posted July 29, 2023 Author Share Posted July 29, 2023 (edited) At the beginning you can see the folder "The Last of Us (2023) [tvdbid=392256]" in the overview (see photo). After they are recognized (when the cover image is visible in the server management in the library settings) the folder "The last of Us" is no longer visible. Edited July 29, 2023 by tomadick Link to comment Share on other sites More sharing options...
GrimReaper 3302 Posted July 29, 2023 Share Posted July 29, 2023 32 minutes ago, tomadick said: I copied two of the missing series into their own folder and put them into their own library That won't do anything as you created a library with folders that are subset of another library - they won't show unless you moved them, not copied. Anyway, that won't solve the issue you're currently facing, which is having those shows shown in main TV library, hence: 1) Delete second library 2) Take out those 6 show folders from your TV root 3) Run Scan media library scheduled task 4) Rename TLoU series folder as The Last of Us (2023) [tvdbid=392256] 5) Put it back in your TV shows root folder, leaving the other 5 series folder out for now 6) Scan media library Does it show in your main library now? Additionally, do you save NFOs with your media? Link to comment Share on other sites More sharing options...
tomadick 5 Posted July 30, 2023 Author Share Posted July 30, 2023 1) done 2) I removed ALL series, 3) started a library recan, TV is blank in the frontend, and waited until the progress indicator (red bar) disappeared 4) renamed into "The Last of Us (2023) [tvdbid=392256]" 5) moved back into the TV root 6) started media scan, waited until the progress indicator (red bar) disappeared... but without success  Further steps: * pushed one of the "working series" into the TV root, started scan and the series immediately shows up in the frontend * removed series bibliotthek and waited until the progress bar (red bar) disappeared. * emby restarted, with "vacuum the database on next emby server startup" enabled. * renamed series folder to "TV series * 2 "recognized" series plus TLUS (renamed The Last of Us (2023) [tvdbid=392256]) and another unrecognized series moved in * started scan, all 4 folders show up in frontend (see photo) * after the scan is finished, only the 2 series are still present in the frontned (see foto), which I had not solved before via the frotend - the other two do not show up again  So all measures without success. All 4 series were apparently recognized, because their covers appear in the library administration.  NFOs are not saved in any media... Log File is attached.  embyserver.7z Link to comment Share on other sites More sharing options...
GrimReaper 3302 Posted July 30, 2023 Share Posted July 30, 2023 Do you have any Filters enabled on your library? Do you have any other tv show libraries created? Link to comment Share on other sites More sharing options...
tomadick 5 Posted July 30, 2023 Author Share Posted July 30, 2023 No filters (set to ALL everywhere), no other TV folders... Link to comment Share on other sites More sharing options...
GrimReaper 3302 Posted July 30, 2023 Share Posted July 30, 2023 In your TV show library settings, if you untick "Automatically merge series that are spread across multiple folders" and rescan media library, does it make a difference? Also, can you share a screenshot of Settings>Library tab and your TV show root folder naming/organization in your OS? Link to comment Share on other sites More sharing options...
tomadick 5 Posted July 30, 2023 Author Share Posted July 30, 2023 (edited) The "merge" option was never selected. The folder structure and file naming system is exactly the same for each of the 26 series. Only the 6 series that I previously deleted via Emby (and not in the OS...) are not displayed to me. So I think it makes no sense to take a screenshot of the folder structure because - as written - they are systematically 100% the same. Example: will be recognized: /Ein Jahr zweite Liga - Die Werder Doku/Ein.Jahr.zweite.Liga.Die.Werder.Doku.E01.Der.Neuanfang.GERMAN.DOKU.720p.WEB.H264.mkv Was already recognized, nothing changed in the naming and is no longer recognized after deleting: /Yellowstone US/Yellowstone.US.S01E01.German.DL.DUBBED.2160p.WebUHD.h265.REPACK.mkv The series were already displayed correctly for me until I deleted them. However, they were not deleted in the OS. I opened a new library with "mixed content". The 6 folders with the unrecognized series are in there. As long as they are not identified by emby, the folders are visible - they only disappear after identification. One of the series (Yellowstone) is incorrectly recognized by emby as a documentary about Yellowstone Park - all episodes are displayed to me (of course with the wrong description) and I can play all episodes. As soon as I have the series identified as "Yellowstone", it disappears. Edited July 30, 2023 by tomadick Link to comment Share on other sites More sharing options...
tomadick 5 Posted July 30, 2023 Author Share Posted July 30, 2023 Small addendum: Infuse Pro (player on AppleTV) recognizes all my series perfectly - even the deleted in emby Link to comment Share on other sites More sharing options...
Luke 37090 Posted August 3, 2023 Share Posted August 3, 2023 On 7/30/2023 at 6:39 AM, tomadick said: 1) done 2) I removed ALL series, 3) started a library recan, TV is blank in the frontend, and waited until the progress indicator (red bar) disappeared 4) renamed into "The Last of Us (2023) [tvdbid=392256]" 5) moved back into the TV root 6) started media scan, waited until the progress indicator (red bar) disappeared... but without success  Further steps: * pushed one of the "working series" into the TV root, started scan and the series immediately shows up in the frontend * removed series bibliotthek and waited until the progress bar (red bar) disappeared. * emby restarted, with "vacuum the database on next emby server startup" enabled. * renamed series folder to "TV series * 2 "recognized" series plus TLUS (renamed The Last of Us (2023) [tvdbid=392256]) and another unrecognized series moved in * started scan, all 4 folders show up in frontend (see photo) * after the scan is finished, only the 2 series are still present in the frontned (see foto), which I had not solved before via the frotend - the other two do not show up again  So all measures without success. All 4 series were apparently recognized, because their covers appear in the library administration.  NFOs are not saved in any media... Log File is attached.  embyserver.7z 21.47 kB · 1 download Is this the only library on the server? How many libraries have you setup on the server, and what folder paths are added to each one? Link to comment Share on other sites More sharing options...
tomadick 5 Posted August 3, 2023 Author Share Posted August 3, 2023 (edited) There are 8 libraries. Originally there were 7, the 8th only gets the series previously deleted in emby. See screenshots... Â Â Â Â Â Edited August 3, 2023 by tomadick Link to comment Share on other sites More sharing options...
Luke 37090 Posted August 3, 2023 Share Posted August 3, 2023 Can we see the folder paths for the second one? Thanks. Link to comment Share on other sites More sharing options...
tomadick 5 Posted August 3, 2023 Author Share Posted August 3, 2023 Unfortunately, I can't help you there, because no paths can be defined in the "Collections" library. Link to comment Share on other sites More sharing options...
Luke 37090 Posted August 4, 2023 Share Posted August 4, 2023 Have you checked the parental controls for the user that is logged in? Perhaps the content is restricted. I would check that and also tag restrictions. Link to comment Share on other sites More sharing options...
tomadick 5 Posted August 4, 2023 Author Share Posted August 4, 2023 With the account there are no age restrictions (see screenshot). There are four users created in emby, all of them are missing these 6 series already deleted once in emby. I started an experiment and re-added the series "The Outlaws 2021" to the path with the "missing" series. To do this, I checked emby's permissions, and emby has all read & write permissions on Synology for the folder (screenshot). After that I manually started a library scan and the series shows up with all 6 episodes in the folder where 6 other series are missing. Then I deleted the series via emby and it has been deleted in emby than on the NAS. Then I created the folder again and copied the 6 episodes in there and started a library scan again - the folder shows up in emby again. I marked all episodes as watched and deleted the series in emby - added it again and the series is back. I then repeated the whole thing with "The Last of Us" - named the folder "The Last of Us 2023" but did not move the episodes but copied them. The series then appears in emby with all copied episodes (screenshots). After that I identified the series (which was not recognized automatically) as "The Last of Us" in emby and bang: The series disappeared again in emby. Link to comment Share on other sites More sharing options...
tomadick 5 Posted August 5, 2023 Author Share Posted August 5, 2023 Hello again. I deleted all libraries as another try and then added the library "Series" again. Unfortunately, also here the same picture: As long as the six corresponding series have not been identified, they are visible in emby - as soon as they have been identified, they disappear... Link to comment Share on other sites More sharing options...
Luke 37090 Posted August 12, 2023 Share Posted August 12, 2023 Very strange. Are you still seeing this? Link to comment Share on other sites More sharing options...
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