Plug In Catalog Won't Load

[demian42 1]

Hi - i can not load plugin catalog.  I have tried different browsers and from a phone and from a computer all on same network as server.  If helpful or related, metadata stopped updated.  Logs pasted below.

 

2023-07-29 06:24:19.990 Error Server: Error processing request

*** Error Report ***

Version: 4.7.13.0

Command line: /system/EmbyServer.dll -programdata /config -ffdetect /bin/ffdetect -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe -restartexitcode 3

Operating system: Linux version 6.1.38-Unraid (root@Develop-612) (gcc (GCC) 12.2.0, GNU ld version 2.40-slack151) #2 SMP PREEMPT_DYNAMIC Mon Jul 10 09:50:25 PDT 2023

Framework: .NET 6.0.14

OS/Process: x64/x64

Runtime: system/System.Private.CoreLib.dll

Processor count: 24

Data path: /config

Application path: /system

System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: Name or service not known (www.mb3admin.com:443)

---> System.Net.Sockets.SocketException (0xFFFDFFFF): Name or service not known

at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)

at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)

at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)

at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)

--- End of inner exception stack trace ---

at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)

at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)

at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo(Boolean enableCache, CancellationToken cancellationToken)

at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackages(CancellationToken cancellationToken, Boolean withRegistration, String packageType, Version applicationVersion)

at Emby.Api.PackageService.Get(GetPackages request)

at Emby.Server.Implementations.Services.ServiceController.GetTaskResult(Task task)

at Emby.Server.Implementations.Services.ServiceHandler.ProcessRequestAsync(HttpListenerHost httpHost, IServerApplicationHost appHost, IRequest httpReq, IResponse httpRes, RestPath restPath, String responseContentType, CancellationToken cancellationToken)

at Emby.Server.Implementations.HttpServer.HttpListenerHost.RequestHandler(IRequest httpReq, ReadOnlyMemory`1 urlString, ReadOnlyMemory`1 localPath, CancellationToken cancellationToken)

Source: System.Net.Http

TargetSite: Void MoveNext()

InnerException: System.Net.Sockets.SocketException: Name or service not known

Source: System.Net.Sockets

TargetSite: Void ThrowException(System.Net.Sockets.SocketError, System.Threading.CancellationToken)

at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)

at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)

at System.Net.Sockets.Socket.<ConnectAsync>g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)

at System.Net.Http.HttpConnectionPool.ConnectToTcpHostAsync(String host, Int32 port, HttpRequestMessage initialRequest, Boolean async, CancellationToken cancellationToken)

[jaycedk 384]

What happens when you access www.mb3admin.com from a browser ?

Do you have VPN,  firewall or something like it ?

[demian42 1]

Works fine.  So I have a pfsense router / firewall but nothing special.  The emby server is on an emby docker, plex updates metadata without trouble and I have an NZB solution on a docker that accesses the internet all the time.  And emby itself updates over the internet without trouble.

 

Accessing www.mb3admin.com redirects to emby.media ....

 

[ebr 14924]

Hi.  Something is blocking the server's access or, possibly, incorrect DNS configuration.

[jaycedk 384]

OK another test mb3admin.com/admin/service/EmbyPackages.json

Be sure to run this from the server.

Should show something like this.

Edited July 29, 2023 by jaycedk

[ebr 14924]

3 minutes ago, jaycedk said:

OK another test mb3admin.com/admin/service/EmbyPackages.json

Be sure to run this from the server.

Hi.  Bringing that up in a browser will not necessarily confirm anything as firewalls and other security software block/allow by process.

[jaycedk 384]

Ok fair enough

[ebr 14924]

Its still not a terrible idea to try as, if that fails, then we know there is a very high-level network issue.  It just won't be definitive as far as whether or not the server can reach the same destination.

Thanks.

[GrimReaper 3308]

3 hours ago, demian42 said:

System.Net.Http.HttpRequestException: System.Net.Http.HttpRequestException: Name or service not known

 

18 minutes ago, demian42 said:

The emby server is on an emby docker

Similar reported in the past, might be caused by server starting up before the network fully initialized, try adding a docker startup delay.