danergo 28 Posted July 25, 2023 Share Posted July 25, 2023 On windows11 latest build. Tried to uninstall, reinstall, everything. Restart computer many times. It just doesn't show the GUI (but it's visible in task manager). What to do? I'm on premium. Thanks. Link to comment Share on other sites More sharing options...
lorac 100 Posted July 25, 2023 Share Posted July 25, 2023 Post the logs. Link to comment Share on other sites More sharing options...
danergo 28 Posted July 25, 2023 Author Share Posted July 25, 2023 Here we go: theater-63825905645.txt Link to comment Share on other sites More sharing options...
rbjtech 4301 Posted July 25, 2023 Share Posted July 25, 2023 It's shutting itself down according to the log - due to Mutex, which is effectively another task is running. Have you tried a restart, or looked for other running instances ? Link to comment Share on other sites More sharing options...
generiq 113 Posted July 25, 2023 Share Posted July 25, 2023 The only time I get this is when I'm not connected to the internet. Then Theater will not launch, and all I get is the icon on the task bar. Link to comment Share on other sites More sharing options...
danergo 28 Posted July 25, 2023 Author Share Posted July 25, 2023 I tried: force close Theater restart computer uninstall Theater restart computer install Theater Nothing worked. Link to comment Share on other sites More sharing options...
Luke 37150 Posted July 25, 2023 Share Posted July 25, 2023 7 hours ago, danergo said: On windows11 latest build. Tried to uninstall, reinstall, everything. Restart computer many times. It just doesn't show the GUI (but it's visible in task manager). What to do? I'm on premium. Thanks. What exactly do you see, anything? Link to comment Share on other sites More sharing options...
danergo 28 Posted July 26, 2023 Author Share Posted July 26, 2023 Just an icon on taskbar. On mouse hover, a can see nothing. Link to comment Share on other sites More sharing options...
Luke 37150 Posted July 27, 2023 Share Posted July 27, 2023 Are there any entries in windows event viewer about it? Link to comment Share on other sites More sharing options...
danergo 28 Posted July 27, 2023 Author Share Posted July 27, 2023 No, there I found nothing related in the event viewer. Link to comment Share on other sites More sharing options...
danergo 28 Posted July 27, 2023 Author Share Posted July 27, 2023 On 7/25/2023 at 6:41 PM, rbjtech said: It's shutting itself down according to the log - due to Mutex, which is effectively another task is running. Have you tried a restart, or looked for other running instances ? btw, what is this log viewer? Link to comment Share on other sites More sharing options...
rbjtech 4301 Posted July 27, 2023 Share Posted July 27, 2023 (edited) 1 hour ago, danergo said: btw, what is this log viewer? Emby official tools - but I use ALV for most things (it's a lot better once you have created an emby log viewer parser.) https://github.com/Scarfsail/AdvancedLogViewer Edited July 27, 2023 by rbjtech 1 Link to comment Share on other sites More sharing options...
JJHop 3 Posted August 10, 2023 Share Posted August 10, 2023 it may be this issue? -> 1 Link to comment Share on other sites More sharing options...
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