binerf 2 Posted July 22, 2023 Share Posted July 22, 2023 Hello, Just received my Shield to replace my old box. After installing and configured Emby application (installed from Google play), I can access my Emby repository but images don't show (icons of movies for instance): I read in some other posts that could be a problem caused by IPv6 but I disabled IPv6 on this shield and on the server. For information, Emby works perfectly on others boxes at home and except this issue, playing movies on my Shield is OK. Any idea ? Thank you. Link to comment Share on other sites More sharing options...
karensmith6789 2 Posted July 22, 2023 Share Posted July 22, 2023 This same issue started for me in the last few days. Would love a solution Link to comment Share on other sites More sharing options...
ebr 14959 Posted July 22, 2023 Share Posted July 22, 2023 Hi. Please post a server log from when this occurred. How to Report a Problem Link to comment Share on other sites More sharing options...
binerf 2 Posted July 22, 2023 Author Share Posted July 22, 2023 Hi, See attached file. Didn't mention that I use docker version with a reverse proxy in front. Thanks embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37247 Posted July 22, 2023 Share Posted July 22, 2023 6 hours ago, binerf said: Hi, See attached file. Didn't mention that I use docker version with a reverse proxy in front. Thanks embyserver.txt 29 kB · 0 downloads Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
binerf 2 Posted July 23, 2023 Author Share Posted July 23, 2023 Hi, Stupid question but which version of the apk I should take for the Nvidia Shield ? arm7 x64 arm64 x86 Link to comment Share on other sites More sharing options...
GrimReaper 3330 Posted July 23, 2023 Share Posted July 23, 2023 1 hour ago, binerf said: which version of the apk I should take for the Nvidia Shield ? Arm7 Link to comment Share on other sites More sharing options...
ebr 14959 Posted July 23, 2023 Share Posted July 23, 2023 22 hours ago, binerf said: Hi, See attached file. Didn't mention that I use docker version with a reverse proxy in front. Thanks embyserver.txt 29 kB · 1 download Hi. That log has almost no activity in it. Can you please provide one from when the problem occurred? Thanks. Link to comment Share on other sites More sharing options...
binerf 2 Posted July 23, 2023 Author Share Posted July 23, 2023 7 hours ago, GrimReaper said: Arm7 Thank you ! Sideloaded and it works !! I'll keep using this version but how to avoid sideloading to upgrade when a new version is released ? Link to comment Share on other sites More sharing options...
binerf 2 Posted July 23, 2023 Author Share Posted July 23, 2023 3 hours ago, ebr said: Hi. That log has almost no activity in it. Can you please provide one from when the problem occurred? Thanks. Basically, I restarted the server, launch app on my Shield (issue with images) and sent you the server log. Link to comment Share on other sites More sharing options...
justinrh 175 Posted July 23, 2023 Share Posted July 23, 2023 (edited) 2 hours ago, binerf said: Sideloaded and it works !! I'll keep using this version but how to avoid sideloading to upgrade when a new version is released ? Right. This isn't a solution, but only a work-around. The production app should work (as it does for me). I hope ebr can help you get to the root of the issue. Be sure to also send an app log. Edited July 23, 2023 by justinrh 1 Link to comment Share on other sites More sharing options...
karensmith6789 2 Posted July 23, 2023 Share Posted July 23, 2023 Sideloading emby apk didn't work for me. I can't stopn the server switching from ipv4 to ipv6 Link to comment Share on other sites More sharing options...
pwhodges 1538 Posted July 23, 2023 Share Posted July 23, 2023 Have you any specific reason to want it not to use IPv6 (given that the OP said it didn't make a difference)? Paul Link to comment Share on other sites More sharing options...
Guest karensmith678 Posted July 23, 2023 Share Posted July 23, 2023 The thumbnails display fine under ipv4 but when the server switches to ipv6 they no longer display Link to comment Share on other sites More sharing options...
Luke 37247 Posted July 24, 2023 Share Posted July 24, 2023 4 hours ago, karensmith678 said: The thumbnails display fine under ipv4 but when the server switches to ipv6 they no longer display Hi. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
karensmith6789 2 Posted July 24, 2023 Share Posted July 24, 2023 The sideloaded version won't let me play videos without a premiere subscription Link to comment Share on other sites More sharing options...
rbjtech 4330 Posted July 24, 2023 Share Posted July 24, 2023 Here's an idea - why doesn't emby fix the issue on the version everybody is using on their Shields's - ie the AndroidTV version on the Android/Google Store. Asking people to compromise their device security by sideloading an untrusted (and Beta) app (by not going though the store) is wrong. 1 Link to comment Share on other sites More sharing options...
CBers 6788 Posted July 24, 2023 Share Posted July 24, 2023 2 minutes ago, rbjtech said: Here's an idea - why doesn't emby fix the issue on the version everybody is using on their Shields's - ie the AndroidTV version on the Android/Google Store. Asking people to compromise their device security by sideloading an untrusted (and Beta) app (by not going though the store) is wrong. See this post by Eric in my thread about the same issue. Seems it's a 3rd-party issue, but I don't know if there is an alternative to that library. 1 Link to comment Share on other sites More sharing options...
binerf 2 Posted July 24, 2023 Author Share Posted July 24, 2023 I don't understand the issue with IPv6. I've disabled IPv6 both on the Shield (there is a setting to disable IPv6 in the Network configuration) and server. So, why should it be still an issue with IPv6 ? Link to comment Share on other sites More sharing options...
rbjtech 4330 Posted July 24, 2023 Share Posted July 24, 2023 (edited) 38 minutes ago, binerf said: I don't understand the issue with IPv6. I've disabled IPv6 both on the Shield (there is a setting to disable IPv6 in the Network configuration) and server. So, why should it be still an issue with IPv6 ? Did you delete the App and App cache, restart the shield - and reinstall the App (using just IP4) ? Edited July 24, 2023 by rbjtech Link to comment Share on other sites More sharing options...
Guest karensmith678 Posted July 24, 2023 Share Posted July 24, 2023 1 hour ago, binerf said: I don't understand the issue with IPv6. I've disabled IPv6 both on the Shield (there is a setting to disable IPv6 in the Network configuration) and server. So, why should it be still an issue with IPv6 ? Can you show me how to do this? Link to comment Share on other sites More sharing options...
seanbuff 846 Posted July 25, 2023 Share Posted July 25, 2023 (edited) 6 hours ago, karensmith678 said: Can you show me how to do this? In the Settings menu of the Shield, click on Network & Internet Toggle 'Enable IPv6' to Off Restart your Shield device Re-install the TV App and try again Edited July 25, 2023 by seanbuff 1 Link to comment Share on other sites More sharing options...
ebr 14959 Posted July 25, 2023 Share Posted July 25, 2023 The issue with IPv6 here would be on the server end. I don't think the address of the client device should matter. So, just be sure you are connecting to your server via IPv4 by directly entering that address. If it still doesn't work, please follow the instructions to send a log from the app. Link to comment Share on other sites More sharing options...
ebr 14959 Posted July 25, 2023 Share Posted July 25, 2023 On 7/24/2023 at 9:43 AM, CBers said: Seems it's a 3rd-party issue, but I don't know if there is an alternative to that library. While there is a new library that has come along recently, a move to that would require a lot more work than we can put into this app at this time. The library we are using is still supposedly the "number 1" Android image library and is also supposedly endorsed by Google but they still haven't fixed this issue in it. 1 Link to comment Share on other sites More sharing options...
binerf 2 Posted July 26, 2023 Author Share Posted July 26, 2023 On 7/25/2023 at 5:01 PM, ebr said: The issue with IPv6 here would be on the server end. I don't think the address of the client device should matter. So, just be sure you are connecting to your server via IPv4 by directly entering that address. If it still doesn't work, please follow the instructions to send a log from the app. Hello, Tested with IPv4 and it works (images are loaded). But I still don't understand why, after disabling IPv6, it still doesn't work with dns name. Link to comment Share on other sites More sharing options...
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