1.0.39 BUG - subtitles no longer work after update

[emmanuelhardy 0]

Hello everyone, I come to ask you for help, because despite all my efforts, I cannot recover the display of subtitles after the recent update of the TV application.

Did you have the same thing and if so, please how did you solve the problem.
Small precision, I tested with films whose subtitles appeared with the old version.

Thanks for your help !!!

 

[Luke 37096]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[macphistoo 2]

Hello,

Same issue here (probably not a coincidence). Subtitles do not work anymore on ALL my media files.

No exemple needed, NONE are working.

It worked before the update. Tried on two different LG OLED : C9 and C2.

Edited July 15, 2023 by macphistoo

[macphistoo 2]

To add that same files are working on Emby installed on my nvidia shield.

[emmanuelhardy 0]

Well, a new clue, my smartv is also an LG Oled ;-), I try to post the logs soon

[macphistoo 2]

I’ve noticed that if you use the function to search subtitles and download them, it sometimes works but with a 2 sec latency (out of sync).

But the embedded one NEVER work on ALL the files.

Edited July 15, 2023 by macphistoo