reproach 0 Posted July 5, 2023 Share Posted July 5, 2023 Hallo, Ich habe seit einiger Zeit Probleme mit dem abpsielen von 4K Dateien über emby speziell von Serien von Netflix. Als Player nutze ich eine Shield pro von 2019. Alle anderen Dateien können ohne Probleme abgespielt werden. Weiß einer eventuelle eine Lösung hierfür? 1080p Dateien funktionieren ohne Probleme. Link to comment Share on other sites More sharing options...
ebr 14937 Posted July 6, 2023 Share Posted July 6, 2023 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
reproach 0 Posted July 6, 2023 Author Share Posted July 6, 2023 Here are the logs when I played the file, do you mean these? I just turned on debugging, unfortunately that was off. ffmpeg-directstream-3a2261cc-23be-47a4-859b-20b5c52f0cf7_1.txt ffmpeg-transcode-1babe0df-1a1b-49d3-b223-d6d889956305_1.txt Link to comment Share on other sites More sharing options...
ebr 14937 Posted July 6, 2023 Share Posted July 6, 2023 Hi. It looks like the item is transcoding due to a direct play error (perhaps due to Dolby Vision) and your server cannot transcode fast enough for smooth playback. Can you try sideloading our standard android app on the same device and see how that compares? https://emby.media/emby-for-android.html Thanks. Link to comment Share on other sites More sharing options...
reproach 0 Posted July 6, 2023 Author Share Posted July 6, 2023 How can I do this on the Shield? Just download it from the website? Can I run two instances in parallel? Link to comment Share on other sites More sharing options...
ebr 14937 Posted July 6, 2023 Share Posted July 6, 2023 It is a separate app so it can run alongside the other one. You can sideload it on the Shield. Link to comment Share on other sites More sharing options...
reproach 0 Posted July 6, 2023 Author Share Posted July 6, 2023 I have now tried again with Kodi, with Kodi playback works without problems. I think I will just use Kodi for such cases then. There is also a way to include the library in Kodi Link to comment Share on other sites More sharing options...
reproach 0 Posted July 7, 2023 Author Share Posted July 7, 2023 I have now also tried with the standard Android app, so I can also play it, what is the difference between the two versions? in the stadard version, however, I have to buy the premium version, without it unfortunately does not work. I have now installed Kodi and my Emby library connected to Emby Con, it works fine. Can someone explain to me why it does not work with the normal version, but with the other options? Thanks for the support Link to comment Share on other sites More sharing options...
ebr 14937 Posted July 7, 2023 Share Posted July 7, 2023 Hi. It could be due to differences in the player. You could try the beta of the TV app as well but, if you're happy with the standard app you can just use that. Link to comment Share on other sites More sharing options...
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