user101xy 24 Posted June 10, 2023 Share Posted June 10, 2023 Hi I have the problem that when I start a stream on my iOS device, the wheel spins and loads, but the stream doesn't start. I did a hard reset of my iPhone 11 but that didn't help either. I have version 16.5 and EmbyServer version 4.8.0.39 It affects all channels. Link to comment Share on other sites More sharing options...
Luke 37119 Posted June 11, 2023 Share Posted June 11, 2023 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! 1 Link to comment Share on other sites More sharing options...
user101xy 24 Posted June 11, 2023 Author Share Posted June 11, 2023 Hi @Luke! Can i send you the logs via PM, cause of privacy concerns, please? Link to comment Share on other sites More sharing options...
user101xy 24 Posted June 11, 2023 Author Share Posted June 11, 2023 @Luke I hope you're okay with me sending you the logs via PM. Have a nice day! Thanks in advance! Link to comment Share on other sites More sharing options...
Carlo 4330 Posted June 11, 2023 Share Posted June 11, 2023 @user101xy Send me a copy to take a look at. If there is an ffmpeg titled file for the same time period, send me that as well. If you're not sure, try doing the playback again on iOS and then try it via the web interface. Send me all logs for the time period of the test. Carlo PS Glad you reset the NAS as there was something very messed up with it. 1 Link to comment Share on other sites More sharing options...
Luke 37119 Posted June 13, 2023 Share Posted June 13, 2023 On 6/11/2023 at 5:56 AM, user101xy said: Hi @Luke! Can i send you the logs via PM, cause of privacy concerns, please? Hi, yes you can. 1 Link to comment Share on other sites More sharing options...
user101xy 24 Posted June 14, 2023 Author Share Posted June 14, 2023 I have send you the Logs.... @Luke Thank you! Have a nice day! Best regards Link to comment Share on other sites More sharing options...
user101xy 24 Posted June 18, 2023 Author Share Posted June 18, 2023 Do you have some News, perhaps please, @Luke? Link to comment Share on other sites More sharing options...
Luke 37119 Posted June 18, 2023 Share Posted June 18, 2023 Hi, you provided five log files. Which one is from when the problem was experienced? What time was it? 1 Link to comment Share on other sites More sharing options...
user101xy 24 Posted June 19, 2023 Author Share Posted June 19, 2023 Hi @Luke! Thanks for the feedback! It affects the "embyserver.txt" file. and happened at noon 11-06-2023 Link to comment Share on other sites More sharing options...
user101xy 24 Posted June 24, 2023 Author Share Posted June 24, 2023 @Luke Do you have some News for me? Link to comment Share on other sites More sharing options...
Luke 37119 Posted June 25, 2023 Share Posted June 25, 2023 HI, please try again with the next update to the Emby iOS app. Thanks. 1 Link to comment Share on other sites More sharing options...
user101xy 24 Posted June 25, 2023 Author Share Posted June 25, 2023 Thank you a lot @Luke! Have a nice week, please!!! Bye, bye Link to comment Share on other sites More sharing options...
user101xy 24 Posted July 2, 2023 Author Share Posted July 2, 2023 @Luke Hi, still persist the issue with iOS! No idea else? Link to comment Share on other sites More sharing options...
Luke 37119 Posted July 2, 2023 Share Posted July 2, 2023 What are you trying to play? Link to comment Share on other sites More sharing options...
user101xy 24 Posted July 3, 2023 Author Share Posted July 3, 2023 (edited) Hi @Luke i try to stream DVB-C channels. When i click on a channel, it loads but no stream appears. The screan remains black and the loading circle appears, but no channel were streamed. I have seen, that the Emby App was updated 5 days ago. But it weren´t fixed the issue. Edited July 3, 2023 by user101xy Link to comment Share on other sites More sharing options...
user101xy 24 Posted July 3, 2023 Author Share Posted July 3, 2023 Hi @Luke here some Screenshots: Link to comment Share on other sites More sharing options...
Luke 37119 Posted July 3, 2023 Share Posted July 3, 2023 HI, we should have an update out to the store to resolve this in the next day or two. Please try again with that. Thanks. 1 Link to comment Share on other sites More sharing options...
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