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4.8.0.39 - web interface fails to load

QAQrz

By QAQrz
in Synology

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QAQrz

QAQrz   4

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All logs here 

2023-06-09 15:51:17.598 Debug Server: http/2 Response 304 to host8. Time: 0ms. GET https://host1:8920/web/manifest.json

2023-06-09 15:51:17.637 Debug Server: http/2 Response 200 to host8. Time: 40ms. GET https://host1:8920/web/favicon.ico

2023-06-09 15:51:17.648 Error Server: Access token is invalid or expired.

2023-06-09 15:51:18.038 Debug Server: http/2 GET https://host1:8920/web/manifest.json. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36

2023-06-09 15:51:18.038 Debug Server: http/2 Response 304 to host8. Time: 0ms. GET https://host1:8920/web/manifest.json

2023-06-09 15:51:18.063 Error Server: Access token is invalid or expired.

2023-06-09 15:51:18.288 Debug Server: http/2 GET https://host1:8920/web/manifest.json. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36

2023-06-09 15:51:18.288 Debug Server: http/2 Response 304 to host8. Time: 0ms. GET https://host1:8920/web/manifest.json

2023-06-09 15:51:18.314 Error Server: Access token is invalid or expired.

 

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QAQrz

QAQrz   4

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  • Synology: DS920+
  • DSM version: 7.2-64570
  • emby version: emby-server-synology72_4.8.0.39_x86_64.spk
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Carlo Emby Team

Carlo   4330

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Hi,

This log shows a lot of startup activity and then about 12 seconds of the interface being up.

It did however show Theater logged in and then accessed the logs. 

2023-06-12 01:12:03.137 Debug Server: http/1.1 GET http://host1:8096/emby/System/Configuration?X-Emby-Client=Emby Theater&X-Emby-Device-Name=QAQrz&X-Emby-Device-Id=QAQrz&X-Emby-Client-Version=3.0.20-1.5&X-Emby-Token=x_secret1_x. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) EmbyTheater/3.0.20-1.5 Chrome/100.0.4896.160 Electron/18.3.15 Safari/537.36
2023-06-12 01:12:03.139 Debug Server: http/1.1 GET http://host1:8096/emby/System/Logs/Query?SortBy=SortName&SortOrder=Ascending&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate,CommunityRating,OfficialRating,CriticRating&StartIndex=0&EnableImageTypes=Primary,Backdrop,Thumb&ImageTypeLimit=1&Limit=30&X-Emby-Client=Emby Theater&X-Emby-Device-Name=QAQrz&X-Emby-Device-Id=QAQrz&X-Emby-Client-Version=3.0.20-1.5&X-Emby-Token=x_secret1_x. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) EmbyTheater/3.0.20-1.5 Chrome/100.0.4896.160 Electron/18.3.15 Safari/537.36

You can turn off Debug logging for general use.  It tends to log a lot more then is normally needed making the logs harder to read then needed. We'll let you know if additional info is needed that only Debug logging will supply, otherwise just keep it off as it takes less resources and saves lots of space in the logs.

So the web interface is up and your partial logs show that as well.
 

I did however see "Access token is invalid or expired" from at least one client. If you are having trouble logging in on a specific client you may need to exit out of the app and try again.

Carlo

 

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QAQrz

QAQrz   4

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Hello, the theater can be entered normally. I just downloaded the log from the theater, but I can’t enter the web interface in the browser, which corresponds to the error log at the bottom

5 hours ago, Carlo said:

Hi,

This log shows a lot of startup activity and then about 12 seconds of the interface being up.

It did however show Theater logged in and then accessed the logs. 

2023-06-12 01:12:03.137 Debug Server: http/1.1 GET http://host1:8096/emby/System/Configuration?X-Emby-Client=Emby Theater&X-Emby-Device-Name=QAQrz&X-Emby-Device-Id=QAQrz&X-Emby-Client-Version=3.0.20-1.5&X-Emby-Token=x_secret1_x. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) EmbyTheater/3.0.20-1.5 Chrome/100.0.4896.160 Electron/18.3.15 Safari/537.36
2023-06-12 01:12:03.139 Debug Server: http/1.1 GET http://host1:8096/emby/System/Logs/Query?SortBy=SortName&SortOrder=Ascending&Fields=BasicSyncInfo,CanDelete,Container,PrimaryImageAspectRatio,ProductionYear,Status,EndDate,CommunityRating,OfficialRating,CriticRating&StartIndex=0&EnableImageTypes=Primary,Backdrop,Thumb&ImageTypeLimit=1&Limit=30&X-Emby-Client=Emby Theater&X-Emby-Device-Name=QAQrz&X-Emby-Device-Id=QAQrz&X-Emby-Client-Version=3.0.20-1.5&X-Emby-Token=x_secret1_x. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) EmbyTheater/3.0.20-1.5 Chrome/100.0.4896.160 Electron/18.3.15 Safari/537.36

You can turn off Debug logging for general use.  It tends to log a lot more then is normally needed making the logs harder to read then needed. We'll let you know if additional info is needed that only Debug logging will supply, otherwise just keep it off as it takes less resources and saves lots of space in the logs.

So the web interface is up and your partial logs show that as well.
 

I did however see "Access token is invalid or expired" from at least one client. If you are having trouble logging in on a specific client you may need to exit out of the app and try again.

Carlo

 

 

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seanbuff

seanbuff   840

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1 hour ago, QAQrz said:

but I can’t enter the web interface in the browser, which corresponds to the error log at the bottom

Hi, you have the Data Explorer plugin installed.

Quote

Info App: Loading Emby.DataExplorer, Version=4.8.0.26, Culture=neutral, PublicKeyToken=null from /var/packages/EmbyServer/var/plugins/Emby.DataExplorer.dll


As per: https://emby.media/community/index.php?/topic/119194-update-to-48038-beta-unsuccessful/&do=findComment&comment=1257902

 


Please remove this plugin and restart your Emby Server - you should then be good to go.

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Luke Emby Team

Luke   37095

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On 6/11/2023 at 11:35 PM, QAQrz said:

tks. I'll give it a try. :)

Hi, has this helped?

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QAQrz

QAQrz   4

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5 hours ago, Luke said:

Hi, has this helped?

yeah, it works. :)

Edited by QAQrz
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