ZeeNetTV 4 Posted June 8, 2023 Share Posted June 8, 2023 (edited) Just as the title suggests. I can't post a screenshot because my banking app will not allow screenshots for security purposes, but it shows not only was the normal $4.99 fee for the monthly Emby Premiere subscription taken out (which has always been the ONLY thing I've ever paid for for several years now), but an additional $30 was withdrawn by you right directly after in a separate transaction on the same day. Not only did this overdraw one of my two bank accounts, but I absolutely DID NOT authorize this! In addition, this shut down my card, and now I have to go to my bank and clear this up! In fact, the $30 makes no sense whatsoever, since the only tiers you offer are the monthly at $4.99, the yearly at $54, and the lifetime at $119! I would appreciate an answer, ASAP!! Edited June 8, 2023 by ZeeNetTV Link to comment Share on other sites More sharing options...
ebr 14970 Posted June 8, 2023 Share Posted June 8, 2023 Hi. I don't believe this was us. As you noted, we don't have anything for $30. Please email details to billingsupport@emby.media Link to comment Share on other sites More sharing options...
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