Petchy 0 Posted June 7, 2023 Share Posted June 7, 2023 Hi there, At first, I watched a movie on Emby for macbook and subtitles show normally in it but, when I watched on Emby for LG OLED C2 then the subtitles didn’t show anything also, in the same user only other device perhaps it's about the apps on other platforms. Thank you Link to comment Share on other sites More sharing options...
Ninja_Gundam 8 Posted June 7, 2023 Share Posted June 7, 2023 I have cx6a model.. same problem, some video do not show subs.. on pc and android yes. Emby 1.0.37 Chooo Link to comment Share on other sites More sharing options...
SamES 891 Posted June 7, 2023 Share Posted June 7, 2023 Can you provide some examples please? Link to comment Share on other sites More sharing options...
Petchy 0 Posted June 8, 2023 Author Share Posted June 8, 2023 4 hours ago, SamES said: Can you provide some examples please? I set the server to watch a movie directly not transcoding because transcoding make it unsmoothly, but this way the subs show normally then I play the movie directly, but the subs didn't show on LG TV apps and only show on Emby in MacBook. Link to comment Share on other sites More sharing options...
SamES 891 Posted June 8, 2023 Share Posted June 8, 2023 When you disable transcoding I think you also disable subtitle extraction. It also depends on the type of subtitle that you are trying to display as they may not be supported on the device without transcoding. If you can please share an example (mediainfo) that would help us to assist you. If you can enable transcoding and then attach an ffmpeg transocoe log from the attempted playback that will also help us to understand the cause of it not playing smoothly. Link to comment Share on other sites More sharing options...
Ninja_Gundam 8 Posted June 8, 2023 Share Posted June 8, 2023 Mine example; I'll try to enable transcoding and catch the other log too. Chooo Example.txt Link to comment Share on other sites More sharing options...
Ninja_Gundam 8 Posted June 8, 2023 Share Posted June 8, 2023 19 minutes ago, Ninja_Gundam said: Mine example; I'll try to enable transcoding and catch the other log too. Chooo Example.txt 4 kB · 0 downloads If I uncheck the last option in Transcoding section, the video try to transcoding but no work with an error If I leave the option enable the video play well but without subs. Chooo ffmpeg-transcode-49cbbbda-ddbe-4cff-92fc-fbaaa01c84eb_1.txt Link to comment Share on other sites More sharing options...
Petchy 0 Posted June 8, 2023 Author Share Posted June 8, 2023 6 hours ago, SamES said: When you disable transcoding I think you also disable subtitle extraction. It also depends on the type of subtitle that you are trying to display as they may not be supported on the device without transcoding. If you can please share an example (mediainfo) that would help us to assist you. If you can enable transcoding and then attach an ffmpeg transocoe log from the attempted playback that will also help us to understand the cause of it not playing smoothly. btw, this is a test on my computer that uses the same Lan network with NAS Synology920+ with hw acceleration. ffmpeg-transcode-26044e01-047f-42b8-ad4e-670a23112f3f_1.txt Link to comment Share on other sites More sharing options...
SamES 891 Posted June 8, 2023 Share Posted June 8, 2023 Can you please attach a log from a test with the LG TV? Make sure the last option is on to allow subtitle extraction. Link to comment Share on other sites More sharing options...
Petchy 0 Posted June 8, 2023 Author Share Posted June 8, 2023 1 hour ago, SamES said: Can you please attach a log from a test with the LG TV? Make sure the last option is on to allow subtitle extraction. Yes, sure subs extraction is on. This is a log on LG OLED C2 that not even play now TT TT. ffmpeg-transcode-b44a8f4d-9ffe-4702-b30f-20374fac4d78_1.txt Link to comment Share on other sites More sharing options...
Petchy 0 Posted June 8, 2023 Author Share Posted June 8, 2023 This is a direct play that subs not showing on TV but show on another device. Btw, this way is well played but no subs. ffmpeg-directstream-7a89c551-951b-4a45-94f5-397fa484dbf2_1.txt Link to comment Share on other sites More sharing options...
SamES 891 Posted June 8, 2023 Share Posted June 8, 2023 1 hour ago, Petchy said: This is a direct play that subs not showing on TV but show on another device. Btw, this way is well played but no subs. ffmpeg-directstream-7a89c551-951b-4a45-94f5-397fa484dbf2_1.txt 23.71 kB · 0 downloads I'm pretty sure that turning off these options will prevent the subs from being extracted - even for DirectPlay Enable Video Playback Transcoding: False Enable Audio Playback Transcoding: False 1 Link to comment Share on other sites More sharing options...
Luke 37106 Posted June 9, 2023 Share Posted June 9, 2023 You need to enable video transcoding for these formats of subtitles. 2 Link to comment Share on other sites More sharing options...
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