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Cannot connect to server using samsung tv app


Guest mblanekatz

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Guest mblanekatz

I am a new user and cannot connect using the emby app on my smart samsung tv. My fire tv works perfectly. thank you for your help in advance.

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Guest mblanekatz

I try generate a pin and that is successful....then on the screen I see add a server (manual login does not connect) and sign in (a circle jerk)

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Did you try entering your server address? Are you trying to connect to your own Emby server, or someone else’s?

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SamES

Maybe the server is trying to force a https (secure) connection which might not be supported on your TV

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  • 4 months later...
Guest juanmartinbravo

I'm having the same issue.


I run my Emby Server on Linux docker conteiner and the Emby client apps can connect without issues from web browser,  Windows, Android, Android TV, iPhone, iPad, new LG's, new Samsung's,. But they keep failing to connect on Samsung tv's that are around 6 years ago.

I believe the reason is due to he tv's not being able to connect to https servers because I had something similar in the Past with Plex with those exact same tv's.

The problem I see is that even if I try to connect to http://myembyserver with port 80 I get redirected to https. How could we solve that?

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1 hour ago, juanmartinbravo said:

I'm having the same issue.


I run my Emby Server on Linux docker conteiner and the Emby client apps can connect without issues from web browser,  Windows, Android, Android TV, iPhone, iPad, new LG's, new Samsung's,. But they keep failing to connect on Samsung tv's that are around 6 years ago.

I believe the reason is due to he tv's not being able to connect to https servers because I had something similar in the Past with Plex with those exact same tv's.

The problem I see is that even if I try to connect to http://myembyserver with port 80 I get redirected to https. How could we solve that?

Yes, you probably need to use plain http, but check your server dashboard to confirm the correct port number, it's probably 8096 (not 80)

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4 minutes ago, juanmartinbravo said:

Yeah it's already set that way

8096 is for the local server and 80 for the clients.

As a matter of fact if I do http://myemby.tld:8096 on a web browser nothing gets opened. But I if do http://myemby.tld:80 then it gets redirected to the https url

 

I'm not quite sure what you mean by 80 for the clients.

Are you using the Samsung App, or are you trying to connect using the web browser on the TV?  You should enter 8096 for the server port on the Samsung TV app

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Guest juanmartinbravo
12 minutes ago, SamES said:

I'm not quite sure what you mean by 80 for the clients.

Are you using the Samsung App, or are you trying to connect using the web browser on the TV?  You should enter 8096 for the server port on the Samsung TV app

Samsung App.

I'm trying to use Port 80 because the client devices is in a different network. 8096 only works if the client devices is in the same local Network as far as I know 

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27 minutes ago, juanmartinbravo said:

Samsung App.

I'm trying to use Port 80 because the client devices is in a different network. 8096 only works if the client devices is in the same local Network as far as I know 

Well, it depends on how your port forward, and/or proxy is setup.  Based on your previous comments, it sounds like something you might me redirecting all port 80 traffic to https, which will be a problem if as the TV certs are probably unsupported

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