JLloyd9 2 Posted May 10, 2023 Share Posted May 10, 2023 Hello. I just moved over from Plex thinking that emby maybe the better option but I am beginning to doubt that I made the right choice. Here's my problem. The server works fine for a short time. Then it drops. I'm using the server on a "MYcloud EX2 Ultra" server. And am accessing the content through a amazon fire cube. Reading some of the comments on here suggested uninstalling the Port Mapping plugin I have done so. The only way I can get back to the server is to go on my Mycloud dashboard and stop and restart the app. My Router is a Virgin router. Sorry for the sheer amount of log files I did know what you needed to look at Any help anyone can give would be most welcome. Regards Jonathan embyserver-63819035447.txt hardware_detection-63819035467.txt embyserver-63819067740.txt hardware_detection-63819067872.txt embyserver-63819105834.txt hardware_detection-63819105870.txt embyserver-63819113074.txt embyserver-63819151753.txt hardware_detection-63819113159.txt embyserver-63819190469.txt hardware_detection-63819151791.txt embyserver-63819193215.txt hardware_detection-63819190498.txt hardware_detection-63819193250.txt embyserver-63819193321.txt embyserver-63819219088.txt hardware_detection-63819193406.txt hardware_detection-63819219190.txt embyserver-63819219434.txt hardware_detection-63819219536.txt embyserver-63819234514.txt hardware_detection-63819234541.txt embyserver-63819235994.txt hardware_detection-63819236022.txt embyserver-63819303709.txt hardware_detection-63819303752.txt embyserver.txt embyserver-63818978501.txt embyserver-63819017036.txt hardware_detection-63819017063.txt Link to comment Share on other sites More sharing options...
Luke 37071 Posted May 10, 2023 Share Posted May 10, 2023 Hi, a couple ideas that might help: Disable all dlna features if you're not using them Turn off the realtime monitor for each of your emby libraries Please try this, then restart the server and let us know how things compare. Thanks. Link to comment Share on other sites More sharing options...
JLloyd9 2 Posted May 10, 2023 Author Share Posted May 10, 2023 Hi Luke Thank you for your suggestions, I've tried them all. Re-started the server at 8:00 By 9:00 it stopped. Regards Jonathan PS see attached logs produced after the changes made. embyserver.txt embyserver-63819323181.txt hardware_detection-63819323204.txt Link to comment Share on other sites More sharing options...
Luke 37071 Posted May 10, 2023 Share Posted May 10, 2023 Hi, these logs are short and only from starting up the server. Are you sure this is from when the problem occurred? I'm guessing these logs are from when you started back up again after it happened, so please provide the preceding log files. Thanks. Link to comment Share on other sites More sharing options...
JLloyd9 2 Posted May 10, 2023 Author Share Posted May 10, 2023 HI Luke If you look at my Previous post they are all there from the start. Link to comment Share on other sites More sharing options...
Luke 37071 Posted May 10, 2023 Share Posted May 10, 2023 7 minutes ago, JLloyd9 said: HI Luke If you look at my Previous post they are all there from the start. I understand, but I'd like to see a new one based on the changes that I requested. Thanks ! Link to comment Share on other sites More sharing options...
JLloyd9 2 Posted May 10, 2023 Author Share Posted May 10, 2023 Ok I'll send them over tomorrow for you that should give more info for you 1 Link to comment Share on other sites More sharing options...
JLloyd9 2 Posted May 11, 2023 Author Share Posted May 11, 2023 Hi Luke This is getting weird, I noticed that the IP address used when I went into the dashboard via the nas was different to the one on the Emby dashboard so I tried that and it seams to work. 192.168.0.88:8096 nas dashboard http://192.168.0.12:8096 - IP address on the emby dashboard If its working like this how long can I trust it to stay stable ? So as i said last night i've attached all the logs produced since my changes. embyserver-63819360008.txt embyserver-63819360010.txt hardware_detection-63819323204.txt embyserver-63819323181.txt Link to comment Share on other sites More sharing options...
Luke 37071 Posted May 11, 2023 Share Posted May 11, 2023 Hi, based on the errors I see in these log files I would suggest rebooting the NAS. Link to comment Share on other sites More sharing options...
JLloyd9 2 Posted May 14, 2023 Author Share Posted May 14, 2023 Hi Luke I have been trying that and it keeps happening I have given it all weekend. and I'm at my wits end with it. So i have included all the logs from the week end + screen shots of my NAS config's Please help if you can hardware_detection-63819450653.txt embyserver-63819450622.txt embyserver-63819398768.txt hardware_detection-63819398856.txt hardware_detection-63819398580.txt embyserver-63819360010 (1).txt embyserver-63819323181 (1).txt embyserver-63819360008 (1).txt embyserver-63819398554.txt embyserver (1).txt embyserver-63819651975.txt hardware_detection-63819652006.txt ffmpeg-transcode-271a9976-7fbb-4a8b-a771-972dcd302148_1.txt embyserver-63819621912.txt hardware_detection-63819621937.txt hardware_detection-63819563891.txt embyserver-63819563862.txt embyserver-63819560987.txt hardware_detection-63819561019.txt ffmpeg-directstream-866f2db9-8e62-43bd-842c-9b4bf82f99f2_1.txt ffmpeg-directstream-d5df57b7-013e-4f17-ad10-c4fcfa9f85ae_1.txt ffmpeg-directstream-19e121bf-ed4d-4e16-a52b-0285296494f3_1.txt ffmpeg-directstream-0e195942-23dc-435b-80ff-9b39544acebc_1.txt embyserver-63819532804.txt embyserver-63819468726.txt hardware_detection-63819468759.txt hardware_detection-63819468637.txt embyserver-63819468610.txt hardware_detection-63819451412.txt embyserver-63819451384.txt Link to comment Share on other sites More sharing options...
Luke 37071 Posted May 22, 2023 Share Posted May 22, 2023 Are you still having an issue with this? Link to comment Share on other sites More sharing options...
JLloyd9 2 Posted May 23, 2023 Author Share Posted May 23, 2023 Hi Luke. I did for I time. Till I Pressed the “nuclear button” and reset both my router and nas to factory defaults. This seams to have cleared the issue. Thanks for your suggestions though. I have incorporated them into my new set up as well as disabling the subtitles. Regards Jonathan 1 Link to comment Share on other sites More sharing options...
Luke 37071 Posted May 23, 2023 Share Posted May 23, 2023 Thanks for the update. Link to comment Share on other sites More sharing options...
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