GeniusJack 1 Posted May 9, 2023 Share Posted May 9, 2023 Hello everyone, Hope someone could help me here I have a Mac Pro (Late 2013) - 6 core with 16 GB and AMD FirePro D300 playing Emby Theater I have no issues playing 1080p, but if I start a 4K (Direct Play) the audio is correct, but the video is showing slower I also noticed that if I enable the 3 options (actually disabled) in the attachement file, Emby ofter start the trascoding process, also if I'm using Emby Theater It says 7 mbps for the video is the limit, but if I increase it, nothing changes Is there anyway to fix both? Thanks a lot, Best regards! :) Link to comment Share on other sites More sharing options...
GeniusJack 1 Posted May 10, 2023 Author Share Posted May 10, 2023 Update: I tried playing the same mkv file on Elmedia Player If I use hardware acceleration it will lag as Emby if I disable the hw acceleration it works perfectly Is there the same option on Emby Theater client (macOS) ? Thanks a lot! Link to comment Share on other sites More sharing options...
GeniusJack 1 Posted May 11, 2023 Author Share Posted May 11, 2023 Update: tried to use open /Applications/Emby.app —args —disable-gpu but is not working either :( Link to comment Share on other sites More sharing options...
Luke 37151 Posted June 27, 2023 Share Posted June 27, 2023 Hi @GeniusJackcan you please try the latest update to Emby for macOS? Link to comment Share on other sites More sharing options...
GeniusJack 1 Posted July 6, 2023 Author Share Posted July 6, 2023 Hi @Lukeand thank you for the answer As you asked I updated the Emby for macOS, but still have issues Also tried: open /Applications/Emby.app —args —disable-gpu but not working either Thanks a lot! Link to comment Share on other sites More sharing options...
Luke 37151 Posted July 7, 2023 Share Posted July 7, 2023 How are things different with the latest version of the app? Link to comment Share on other sites More sharing options...
GeniusJack 1 Posted July 10, 2023 Author Share Posted July 10, 2023 Hi @Luke The update changed the GUI with a new navigation bar on the left I downloaded it from this link https://github.com/MediaBrowser/Emby.Releases/raw/master/macos/Emby.app.zip I can send you some screenshot for the version of the app if you need it Thanks a lot! 1 Link to comment Share on other sites More sharing options...
Gecko 62 Posted July 13, 2023 Share Posted July 13, 2023 I experience huge lagging in the emby theater interface on MacOS when the global resolution is not set to the native one on my MacBook Pro. Try choosing the 'default' one instead of 'more space' may help your navigation experience. (It's not super-fluid either on default, but this setting helps). Link to comment Share on other sites More sharing options...
GeniusJack 1 Posted July 13, 2023 Author Share Posted July 13, 2023 Hello @Geckoand thank you for the answer My issue at the moment is the huge lag in the stream, not in the interface While with Elmedia Player is working correctly (with hw acceleration disabled) Link to comment Share on other sites More sharing options...
Luke 37151 Posted July 13, 2023 Share Posted July 13, 2023 Can we see the media info of what you’re trying to play? Link to comment Share on other sites More sharing options...
GeniusJack 1 Posted July 14, 2023 Author Share Posted July 14, 2023 Sure Spoiler Video ID : 1 Format : HEVC Format/Info : High Efficiency Video Coding Format profile : Main 10@L5.1@High HDR format : SMPTE ST 2086, HDR10 compatible Codec ID : V_MPEGH/ISO/HEVC Duration : 3 h 12 min Bit rate : 43.9 Mb/s Width : 3 840 pixels Height : 2 160 pixels Display aspect ratio : 16:9 Frame rate mode : Constant Frame rate : 23.976 (24000/1001) FPS Color space : YUV Chroma subsampling : 4:2:0 (Type 2) Bit depth : 10 bits Bits/(Pixel*Frame) : 0.221 Stream size : 59.1 GiB (86%) Title : MPEG-H HEVC Video / 43925 kbps / 2160p / 23.976 fps / 16:9 / 10 bits / HDR10 / BT.2020 Writing library : ATEME Titan File 3.9.6 (4.9.6.2) Language : English Default : Yes Forced : No Color range : Limited Color primaries : BT.2020 Transfer characteristics : PQ Matrix coefficients : BT.2020 non-constant Mastering display color primaries : BT.2020 Mastering display luminance : min: 0.0050 cd/m2, max: 1000 cd/m2 Audio #1 ID : 2 Format : MLP FBA 16-ch Format/Info : Meridian Lossless Packing FBA with 16-channel presentation Commercial name : Dolby TrueHD with Dolby Atmos Codec ID : A_TRUEHD Duration : 3 h 12 min Bit rate mode : Variable Bit rate : 4 820 kb/s Maximum bit rate : 4 974 kb/s Channel(s) : 8 channels Channel layout : L R C LFE Ls Rs Lb Rb Sampling rate : 48.0 kHz Frame rate : 1 200.000 FPS (40 SPF) Compression mode : Lossless Stream size : 6.48 GiB (9%) Title : Dolby TrueHD / Atmos Audio / 7.1 / 48 kHz / 4820 kbps / 24-bit Language : English Default : Yes Forced : No Number of dynamic objects : 13 Bed channel count : 1 channel Bed channel configuration : LFE Audio #2 ID : 3 Format : E-AC-3 JOC Format/Info : Enhanced AC-3 with Joint Object Coding Commercial name : Dolby Digital Plus with Dolby Atmos Codec ID : A_EAC3 Duration : 3 h 12 min Bit rate mode : Constant Bit rate : 768 kb/s Channel(s) : 6 channels Channel layout : L R C LFE Ls Rs Sampling rate : 48.0 kHz Frame rate : 31.250 FPS (1536 SPF) Compression mode : Lossy Delay relative to video : 13 ms Stream size : 1.03 GiB (2%) Title : Dolby Digital Plus / Atmos Audio / 5.1 / 48 kHz / 768 kbps Language : English Service kind : Complete Main Default : No Forced : No Complexity index : 16 Number of dynamic objects : 15 Bed channel count : 1 channel Bed channel configuration : LFE Link to comment Share on other sites More sharing options...
GeniusJack 1 Posted July 20, 2023 Author Share Posted July 20, 2023 Hi @Luke Do you have any news for me? ^^ Thanks a lot! :) Link to comment Share on other sites More sharing options...
Luke 37151 Posted July 20, 2023 Share Posted July 20, 2023 HI, yes we are looking into it. Thanks. Link to comment Share on other sites More sharing options...
generiq 113 Posted July 24, 2023 Share Posted July 24, 2023 Sounds like the GPU doesn't support 10 bit color depth, and GPU acceleration is being forced. You say it plays smoothly with no hardware acceleration. This would strongly suggest my hypothesis. Is there no option in the settings to disable hardware acceleration? There should be! Link to comment Share on other sites More sharing options...
GeniusJack 1 Posted July 24, 2023 Author Share Posted July 24, 2023 Hello @generiq , yes I agree with you Unlucky the only way I found out is to open the app from terminal using open /Applications/Emby.app —args —disable-gpu But is not working I tried to looks into Emby options but didn't find it :( Thanks a lot Link to comment Share on other sites More sharing options...
Luke 37151 Posted August 3, 2023 Share Posted August 3, 2023 We’ll have a new update to Emby for Mac OS soon so please try that once available. Thanks. Link to comment Share on other sites More sharing options...
GeniusJack 1 Posted August 4, 2023 Author Share Posted August 4, 2023 @Lukethank you, is the version 2.2.10 ? At the moment I have installed 2.2.9 (12) Thank you! :) Link to comment Share on other sites More sharing options...
GeniusJack 1 Posted August 13, 2023 Author Share Posted August 13, 2023 @Lukeversion 2.2.10 (14) same issue! Link to comment Share on other sites More sharing options...
Luke 37151 Posted August 14, 2023 Share Posted August 14, 2023 Hi, yes we're looking into it. Thanks for reporting. Link to comment Share on other sites More sharing options...
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