FirstPugSupervisor 1 Posted May 4, 2023 Share Posted May 4, 2023 Hello, I am currently running an Emby Server container (Official, not TrueCharts) on TrueNAS scale and am having difficulties getting Emby Connect to work on it. I have created a user account on the Emby Server, bound my Premier Key to the server and have set the Connect email address to the user I am trying to utilize. I have gone through and deleted/removed Emby connect references from my other server which I was previously using. As it stands, when I open my Emby app on my iPhone (using a Cellular network to simulate remote access) it will show the servers on my Emby account; however, it only shows the local addresses of 192.168.0.33 and 192.168.0.34 but obviously I cannot access them. Nothing with the remote WAN address appears. I am wondering if there is some trick to getting this configuration to work. Can someone provide input on what might be going wrong here? Thanks! Link to comment Share on other sites More sharing options...
Luke 37251 Posted May 5, 2023 Share Posted May 5, 2023 Hi, are you able to connect using the web app? Link to comment Share on other sites More sharing options...
FirstPugSupervisor 1 Posted May 5, 2023 Author Share Posted May 5, 2023 30 minutes ago, Luke said: Hi, are you able to connect using the web app? No, at least when it's outside of my local network. If I'm on a device inside my local network; no issue, but if I am on another network (e.g. outside of my home) then it doesn't work. Link to comment Share on other sites More sharing options...
GrimReaper 3330 Posted May 5, 2023 Share Posted May 5, 2023 (edited) That sounds like a general remote access issue. Have you gone through all the steps for External connections in KB article: https://emby.media/support/articles/Remote-Setup.html ? Edited May 5, 2023 by GrimReaper Link to comment Share on other sites More sharing options...
FirstPugSupervisor 1 Posted May 5, 2023 Author Share Posted May 5, 2023 9 hours ago, GrimReaper said: That sounds like a general remote access issue. Have you gone through all the steps for External connections in KB article: https://emby.media/support/articles/Remote-Setup.html ? I have. Ports are forwarded and remote connections are enabled. I can't help but wonder if it has something to do with the fact that internally Emby reports port 8096; however with TrueNAS Scale official apps, you cannot specify 8096 as the port and must use 9096.. 9 Link to comment Share on other sites More sharing options...
Luke 37251 Posted May 28, 2023 Share Posted May 28, 2023 On 5/5/2023 at 11:36 AM, FirstPugSupervisor said: I have. Ports are forwarded and remote connections are enabled. I can't help but wonder if it has something to do with the fact that internally Emby reports port 8096; however with TrueNAS Scale official apps, you cannot specify 8096 as the port and must use 9096.. 9 Hi, are you using host networking mode? that should allow you to use any port. Link to comment Share on other sites More sharing options...
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