ShadowKindjal 19 Posted May 4, 2023 Share Posted May 4, 2023 User reports playback freezing momentarily every 10 to 30 seconds before resuming two to five seconds later. I am unable to recreate the issue on any devices on the local network. The user is on an Apple TV and accessing the server remotely. I've attached the ffmpeg log for reference as well as the server log. They're running Emby for Apple TV 1.7.2 ffmpeg-transcode-35dc46bf-db3d-408f-8945-802f3ce6c155_1.txt embyserver - gantos.txt Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted May 4, 2023 Author Share Posted May 4, 2023 I should add that the server has gigabit upload speeds and the remote client has gigabit download speeds. Link to comment Share on other sites More sharing options...
Luke 37066 Posted May 14, 2023 Share Posted May 14, 2023 Are you still running into this? Link to comment Share on other sites More sharing options...
Gantos 1 Posted June 6, 2023 Share Posted June 6, 2023 I’m seeing similar issues, but oddly it only seems to happen when watching TV shows vs. movies. If I terminate the Emby app for Apple TV, wait a few minutes or so, then re-launch, the issue goes away. If I re-launch too soon, the issue is still present. Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted June 6, 2023 Author Share Posted June 6, 2023 7 minutes ago, Gantos said: I’m seeing similar issues, but oddly it only seems to happen when watching TV shows vs. movies. If I terminate the Emby app for Apple TV, wait a few minutes or so, then re-launch, the issue goes away. If I re-launch too soon, the issue is still present. @Luke This is the user that is experiencing the issue on my server 1 Link to comment Share on other sites More sharing options...
Luke 37066 Posted June 7, 2023 Share Posted June 7, 2023 On 6/6/2023 at 3:11 PM, Gantos said: I’m seeing similar issues, but oddly it only seems to happen when watching TV shows vs. movies. If I terminate the Emby app for Apple TV, wait a few minutes or so, then re-launch, the issue goes away. If I re-launch too soon, the issue is still present. Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted June 7, 2023 Author Share Posted June 7, 2023 3 minutes ago, Luke said: Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Luke, the log files in my original post was an example of the issue with that user Gantos Link to comment Share on other sites More sharing options...
Luke 37066 Posted July 12, 2023 Share Posted July 12, 2023 Are you still having an issue with this on the latest release? Link to comment Share on other sites More sharing options...
ShadowKindjal 19 Posted July 18, 2023 Author Share Posted July 18, 2023 Yes, this issue still seems to occur. Do you need logs? Link to comment Share on other sites More sharing options...
Luke 37066 Posted July 18, 2023 Share Posted July 18, 2023 10 minutes ago, ShadowKindjal said: Yes, this issue still seems to occur. Do you need logs? Yes please and thanks. Link to comment Share on other sites More sharing options...
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