Moreje 14 Posted April 25, 2023 Share Posted April 25, 2023 Hello, I've noticed that my LG TV app can't play smoothly some media with h265 codec , even when direct play (example below) . sound and subtitles are OK, but video is laggy. when playing h264 , no such problems embyserver (2).txt Link to comment Share on other sites More sharing options...
SamES 891 Posted April 25, 2023 Share Posted April 25, 2023 Is it just this episode/series or do you have this problem with lots of H265 files? It’s possible that there’s an issue with the encoding if other files play fine. Link to comment Share on other sites More sharing options...
Moreje 14 Posted April 25, 2023 Author Share Posted April 25, 2023 The last two episodes of this TV show have the same behavior / codec. I've just tested playing on web client instead.... and it is not smooth neither... I have some mosaic effects every few seconds.... maybe it s the encoding of the release... I'll check that 1 1 Link to comment Share on other sites More sharing options...
Utini 13 Posted May 6, 2023 Share Posted May 6, 2023 The issue is.present since the release of version x.37. Sadly we are waiting for an update since december last year to fix the issue. Link to comment Share on other sites More sharing options...
SamES 891 Posted May 6, 2023 Share Posted May 6, 2023 1 hour ago, Utini said: The issue is.present since the release of version x.37. Sadly we are waiting for an update since december last year to fix the issue. What issue are you referring to? Link to comment Share on other sites More sharing options...
Moreje 14 Posted May 22, 2023 Author Share Posted May 22, 2023 My LG app is still unable to play this codec : many image freezes. playback is OK on my PC (web player), so it sould not be on the server side. is there a future update of LG app who could fix that? Link to comment Share on other sites More sharing options...
Luke 37106 Posted May 22, 2023 Share Posted May 22, 2023 HI, please try again with the next update to the Emby LG app. Thanks. 1 Link to comment Share on other sites More sharing options...
SamES 891 Posted May 22, 2023 Share Posted May 22, 2023 1 hour ago, Moreje said: My LG app is still unable to play this codec : many image freezes. playback is OK on my PC (web player), so it sould not be on the server side. is there a future update of LG app who could fix that? Please also post logs of an example playback (server and ffmpeg logs) Link to comment Share on other sites More sharing options...
Moreje 14 Posted May 23, 2023 Author Share Posted May 23, 2023 here are the server logs, there is no ffmpeg generated (maybe because it tries direct play) hardware_detection-63820400009.txt embyserver.txt Link to comment Share on other sites More sharing options...
SamES 891 Posted May 23, 2023 Share Posted May 23, 2023 14 hours ago, Moreje said: My LG app is still unable to play this codec : many image freezes. playback is OK on my PC (web player), so it sould not be on the server side. is there a future update of LG app who could fix that? Could you post the full mediainfo including all audio and subtitle streams? Is it just this file having an issue or are you having trouble with many/all files? Link to comment Share on other sites More sharing options...
Moreje 14 Posted May 23, 2023 Author Share Posted May 23, 2023 This is the rest of mediainfo. this issue with all the episodes of this specific release... I suppose it is the way they are encoded. I have other h265 files that play well Link to comment Share on other sites More sharing options...
SamES 891 Posted May 23, 2023 Share Posted May 23, 2023 33 minutes ago, Moreje said: This is the rest of mediainfo. this issue with all the episodes of this specific release... I suppose it is the way they are encoded. I have other h265 files that play well Yes, if they are all from the same release then I would say you are right in that the issue is the way they are encoded. I can't see anything in the media info that should cause a problem. Try using MkvToolnix and copy all the streams to a new mkv file. It will be a quick stream copy and won't affect the quality, but rewriting the container might resolve the issue. Link to comment Share on other sites More sharing options...
Moreje 14 Posted May 24, 2023 Author Share Posted May 24, 2023 (edited) On 5/23/2023 at 2:51 PM, SamES said: Yes, if they are all from the same release then I would say you are right in that the issue is the way they are encoded. I can't see anything in the media info that should cause a problem. Try using MkvToolnix and copy all the streams to a new mkv file. It will be a quick stream copy and won't affect the quality, but rewriting the container might resolve the issue. No effect....It looks like an incompability of the LG player with this specific codec.... EDIT: I've tested other players: - windows Chrome web player: KO => mosaic effect - windows emby theatre: OK - Linux Chrome web player: OK Edited May 24, 2023 by Moreje 1 Link to comment Share on other sites More sharing options...
Luke 37106 Posted July 7, 2023 Share Posted July 7, 2023 Emby for LG TV's 1.0.39 has been released. Stay tuned to the blog for the release announcement. Link to comment Share on other sites More sharing options...
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