mostynL 8 Posted March 9, 2023 Share Posted March 9, 2023 (edited) First of all I will preface that I think Emby is boss for my music management.... only saying this because I always come this forum to complain! Anyway... I started using Emby Theater for Windows recently. The trouble is when I click to play from the "Downloads" links, it pops with "Playback error / no compatible streams." None of the downloads work, even right after they sync. I can play the copies just fine with VLC. (I haven't been able to upgrade server to 4.7.11.0 manually, ist just seems to revert to 4.7.9.0) Edited March 9, 2023 by mostynL Link to comment Share on other sites More sharing options...
GrimReaper 3294 Posted March 9, 2023 Share Posted March 9, 2023 21 minutes ago, mostynL said: (I haven't been able to upgrade server to 4.7.11.0 manually, ist just seems to revert to 4.7.9.0) That usually indicates your Emby server folder has been locked by some app (typically browsers, with Firefox being particularly nugging), restart of the machine usually solves it. You can also check within your OS what's keeping the folder locked. Link to comment Share on other sites More sharing options...
Luke 37071 Posted March 10, 2023 Share Posted March 10, 2023 Regarding playback, can we please see the server log? How to Report a Problem Thanks ! Link to comment Share on other sites More sharing options...
mostynL 8 Posted March 10, 2023 Author Share Posted March 10, 2023 21 hours ago, GrimReaper said: That usually indicates your Emby server folder has been locked by some app (typically browsers, with Firefox being particularly nugging), restart of the machine usually solves it. You can also check within your OS what's keeping the folder locked. Thanks, will give it a try. Link to comment Share on other sites More sharing options...
Luke 37071 Posted March 10, 2023 Share Posted March 10, 2023 Hi, what occurred during the time of the log files that you sent me? Link to comment Share on other sites More sharing options...
mostynL 8 Posted March 11, 2023 Author Share Posted March 11, 2023 Hi Luke, In PM I send you a log from today during which this happened: I uploaded the album by Lemonheads "Varhsons" to the file share. Emby found it and added to recently added music. One song on it "03 - Layin' Up With Linda.flac" was added to a playlist. Emby theater is/was set up to download new songs added to that playlist, and it did give me notification the song was synched. I didn't try playing it yet. An hour later, I opened up Emby Theater and tried to play the song from the Downloads section and it gave me the error. The song is still on my computer where it was written by Emby. Thanks for looking into this! Link to comment Share on other sites More sharing options...
mostynL 8 Posted March 14, 2023 Author Share Posted March 14, 2023 Luke, Do you need a log from the W10 where Emby Theater is running? Not sure if you can see the event from the server logs... Please let me know. I'm not sure where that client log lives. Link to comment Share on other sites More sharing options...
Luke 37071 Posted March 14, 2023 Share Posted March 14, 2023 Hi, I've been testing playing downloads in Emby Theater and am not seeing any issues. Can you try removing the download, then updating to Emby Server 4.7.11, and then downloading again? Link to comment Share on other sites More sharing options...
mostynL 8 Posted March 15, 2023 Author Share Posted March 15, 2023 I was able to get to 4.7.11 this time. Deleting the downloads from downloads management kept the folder structure intact but removed files. It's downloading the playlist, and some files have completed already.. in progress. The Downloads widget is populating, but when I click play on one... Still playback error... The file is there in the folder structure, so... not sure. I will wait for the 114 items to complete and try it again later. Link to comment Share on other sites More sharing options...
mostynL 8 Posted March 15, 2023 Author Share Posted March 15, 2023 (edited) Hmm still not working though... "114 items downloaded" I clicked a few random songs from the downloads widget and they all say the same thing. I can access all the songs (files) from another software. That's all that really matter for me right now. Maybe the problem is just my computer. I don't have the problem usually with the Android app. Edited March 15, 2023 by mostynL Link to comment Share on other sites More sharing options...
Luke 37071 Posted March 21, 2023 Share Posted March 21, 2023 Have you tried with an mp3? Link to comment Share on other sites More sharing options...
mostynL 8 Posted March 21, 2023 Author Share Posted March 21, 2023 Yes, many of the files on that test playlist were mp3s, and others were flac. One was an mp4. Link to comment Share on other sites More sharing options...
Luke 37071 Posted April 10, 2023 Share Posted April 10, 2023 Are you still running into this? Link to comment Share on other sites More sharing options...
mostynL 8 Posted April 15, 2023 Author Share Posted April 15, 2023 (edited) I hadn't really tried until now. Just a few minutes ago I reset Windows 10 (reinstalled).. then I installed emby theater and setup Emby download folder. Then asked for a playlist to download... The two songs in playlist downloaded fine, I saw the notification pop ups. But in Downloads there was nothing. Then I head over to Manage Downloads and transferring is at 0%.... I look at the folder, they are alive and fine: I downloaded vlc and I am able to play the files; no problem. Restarted Emby Theather, no change. ( still transferring at 0%).... Edited April 15, 2023 by mostynL Link to comment Share on other sites More sharing options...
mostynL 8 Posted April 15, 2023 Author Share Posted April 15, 2023 A few minutes later... the files show up in the "Downloads" area, but getting playback error when trying to play them from emby theater. Link to comment Share on other sites More sharing options...
mostynL 8 Posted April 15, 2023 Author Share Posted April 15, 2023 Next day I click play on a downloaded song from Home, and I get .. "No compatible streams". However, I can click on the artist, find the song (guessing the server connected song) and it plays from there. Another weird thing is, then I can click on Downloads And it says there is 1 item (but no songs listed; two songs were downloaded from a playlist). The two songs from the playlist are actually both from the same album. If I click play from here it says "no playable items were found". Link to comment Share on other sites More sharing options...
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