DanielMarch 2 Posted March 2, 2023 Share Posted March 2, 2023 Hello, I bought Emby Premium and installed it on a Synology Nas, but when I created the library it took me the directory, but the files are not visible. They have write and read permissions, I don't know why Link to comment Share on other sites More sharing options...
Abobader 2948 Posted March 2, 2023 Share Posted March 2, 2023 Hello DanielMarch, ** This is an auto reply ** Please wait for someone from staff support or our members to reply to you. It's recommended to provide more info, as it explain in this thread: Thank you. Emby Team Link to comment Share on other sites More sharing options...
GrimReaper 3313 Posted March 2, 2023 Share Posted March 2, 2023 Please provide server log (Settings>Logs tab>download desired log). Link to comment Share on other sites More sharing options...
DanielMarch 2 Posted March 2, 2023 Author Share Posted March 2, 2023 Sent embyserver.txt Link to comment Share on other sites More sharing options...
GrimReaper 3313 Posted March 2, 2023 Share Posted March 2, 2023 (edited) You've got permission issues: Quote 2023-03-02 16:39:34.058 Info LibraryMonitor: Watching directory /volume1/Fotos Familia 2023-03-02 16:39:34.058 Info LibraryMonitor: Watching directory /volume1/SERIES Quote 2023-03-02 16:42:39.165 Info LibraryMonitor: Stopping directory watching for path /volume1/SERIES 2023-03-02 16:42:39.165 Info LibraryMonitor: Stopping directory watching for path /volume1/Fotos Familia Quote System.UnauthorizedAccessException: Access to the path '/volume1/SERIES' is denied Quote System.UnauthorizedAccessException: Access to the path '/volume1/Fotos Familia' is denied Edited March 2, 2023 by GrimReaper Link to comment Share on other sites More sharing options...
DanielMarch 2 Posted March 2, 2023 Author Share Posted March 2, 2023 how do I solve it? Link to comment Share on other sites More sharing options...
DanielMarch 2 Posted March 2, 2023 Author Share Posted March 2, 2023 Link to comment Share on other sites More sharing options...
GrimReaper 3313 Posted March 2, 2023 Share Posted March 2, 2023 I reckon noone will be able to suggest you that without knowing what DSM version you're running, have you migrated from DSM6 to DSM7 or it's a clean install, are you running native app or in docker? Link to comment Share on other sites More sharing options...
DanielMarch 2 Posted March 2, 2023 Author Share Posted March 2, 2023 I have DM7.1.1 and it is a clean installation and it is native Link to comment Share on other sites More sharing options...
GrimReaper 3313 Posted March 2, 2023 Share Posted March 2, 2023 Does your "emby" 'system internal user' have appropriate permissions? Link to comment Share on other sites More sharing options...
GrimReaper 3313 Posted March 2, 2023 Share Posted March 2, 2023 On 2/27/2023 at 3:47 PM, cayars said: When you install Emby Server on Synology the setup will create a special user on DSM named "emby" (without quotes) that is a "system internal user". This is not a username you can use as a general purpose account but is used for permission control (ie give Ember Server access to specific Media folders) Link to comment Share on other sites More sharing options...
DanielMarch 2 Posted March 2, 2023 Author Share Posted March 2, 2023 Clar, now yes, thanks ... I have an Emby update pending, but I don't know how to install it Link to comment Share on other sites More sharing options...
GrimReaper 3313 Posted March 2, 2023 Share Posted March 2, 2023 33 minutes ago, DanielMarch said: I have an Emby update pending, but I don't know how to install it On 12/16/2022 at 3:48 PM, Luke said: Ok that's the latest in package center. You can either wait for updates through that or download and install them manually from our website. https://emby.media/synology-server.html Link to comment Share on other sites More sharing options...
Carlo 4330 Posted March 2, 2023 Share Posted March 2, 2023 What I would suggest is download the current version for your NAS from here: https://emby.media/synology-server.html Then install it in Synology Package Manager in the Synology Web GUI. Open Package Manager and then click the Manual Install button top right. Select the package you just downloaded from the Emby website and follow the prompts. Carlo 1 Link to comment Share on other sites More sharing options...
DanielMarch 2 Posted March 2, 2023 Author Share Posted March 2, 2023 Ok, update done, thank you very much... Excuse me once again, how did I install the Bachup that I had in the other emby, I tried looking for it in the nas folder, I put it there to recover it later, but I don't know how to do it, thanks Link to comment Share on other sites More sharing options...
Luke 37119 Posted March 2, 2023 Share Posted March 2, 2023 2 hours ago, DanielMarch said: Ok, update done, thank you very much... Excuse me once again, how did I install the Bachup that I had in the other emby, I tried looking for it in the nas folder, I put it there to recover it later, but I don't know how to do it, thanks Hi, where exactly is the backup? How did you create the backup? Link to comment Share on other sites More sharing options...
DanielMarch 2 Posted March 2, 2023 Author Share Posted March 2, 2023 Before I had it outside the Nas, I made a copy and I have put that copy in the Nas, but I don't know how to install it Link to comment Share on other sites More sharing options...
Solution Luke 37119 Posted March 2, 2023 Solution Share Posted March 2, 2023 Hi, have you taken a look at our backup guide? https://support.emby.media/support/solutions/articles/44001159936-backup Link to comment Share on other sites More sharing options...
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