rdagitz 0 Posted February 26, 2023 Share Posted February 26, 2023 I've noticed that volume control for any 5.1 audio does not work. The volume buttons on my phone will not adjust anything in any way. Other audio formats work just fine. Is anyone else running into this issue? Link to comment Share on other sites More sharing options...
rdagitz 0 Posted February 28, 2023 Author Share Posted February 28, 2023 I've noticed that volume control for any 5.1 audio does not work. The volume buttons on my phone will not adjust anything in any way. Other audio formats work just fine. Is anyone else running into this issue? Link to comment Share on other sites More sharing options...
Luke 37119 Posted February 28, 2023 Share Posted February 28, 2023 Hi, are you playing and listening directly on a mobile device? Link to comment Share on other sites More sharing options...
rdagitz 0 Posted February 28, 2023 Author Share Posted February 28, 2023 Yes I am watching directly on the mobile device. The volume buttons have no effect on videos that have a 5.1 audio track. When I'm on my wife's Android phone that is running Android version 11 the volume buttons work but on my son's Android 12 phone and my Android 13 phone they do not work. It seems to function just fine unless the audio track is 5.1. Link to comment Share on other sites More sharing options...
Luke 37119 Posted February 28, 2023 Share Posted February 28, 2023 51 minutes ago, rdagitz said: Yes I am watching directly on the mobile device. The volume buttons have no effect on videos that have a 5.1 audio track. When I'm on my wife's Android phone that is running Android version 11 the volume buttons work but on my son's Android 12 phone and my Android 13 phone they do not work. It seems to function just fine unless the audio track is 5.1. So you're saying you don't see the system volume meter appear and reflect the change? Link to comment Share on other sites More sharing options...
rdagitz 0 Posted March 1, 2023 Author Share Posted March 1, 2023 I actually do see the system volume meter appear but any change in the meter has no effect on the volume of the video that's playing. Link to comment Share on other sites More sharing options...
Luke 37119 Posted March 1, 2023 Share Posted March 1, 2023 Are you using headphones? Link to comment Share on other sites More sharing options...
rdagitz 0 Posted March 1, 2023 Author Share Posted March 1, 2023 No, not using headphones. Great question! Link to comment Share on other sites More sharing options...
Luke 37119 Posted March 2, 2023 Share Posted March 2, 2023 OK in my testing I can't reproduce this but we'll try to chase it down. Thanks. Link to comment Share on other sites More sharing options...
nooj 0 Posted March 21, 2023 Share Posted March 21, 2023 (edited) Also having this issue, on Android 13, latest Emby app. Edited March 21, 2023 by nooj Link to comment Share on other sites More sharing options...
nooj 0 Posted March 22, 2023 Share Posted March 22, 2023 Another note on this, the same issue happens with the Plex app when playing anything with 5.1 audio. Not using headphones. Volume slider goes up and down but makes no changes to the playback audio. Link to comment Share on other sites More sharing options...
Luke 37119 Posted March 29, 2023 Share Posted March 29, 2023 On 3/21/2023 at 11:25 PM, nooj said: Another note on this, the same issue happens with the Plex app when playing anything with 5.1 audio. Not using headphones. Volume slider goes up and down but makes no changes to the playback audio. That's interesting. Thanks for the follow-up. Link to comment Share on other sites More sharing options...
xch1136867709 1 Posted April 21, 2023 Share Posted April 21, 2023 On 3/30/2023 at 4:08 AM, Luke said: That's interesting. Thanks for the follow-up. I have the same problem, on Android 13,latest Emby app. 1 Link to comment Share on other sites More sharing options...
Luke 37119 Posted April 24, 2023 Share Posted April 24, 2023 On 4/21/2023 at 10:10 AM, xch1136867709 said: I have the same problem, on Android 13,latest Emby app. Thanks for the update. We are investigating. Link to comment Share on other sites More sharing options...
xch1136867709 1 Posted May 7, 2023 Share Posted May 7, 2023 On 4/25/2023 at 12:41 AM, Luke said: Thanks for the update. We are investigating. Hello, I found that the app was updated recently, but this 5.1 audio issue is still not resolved. I would like to go into a little more detail. My phone is oneplus 8 and the system version is TQ1A.230205.002 PixelExperience_Plus_instantnoodle-13.0-20230226-0929-OFFICIAL, emby version is 3.2.92. As long as I am watching a video with 5.1 audio, the sound is always maxed out, then adjusting the sound through the volume keys is to see the system volume slider move normally, but the sound of the video doesn't change, it is always maxed out. Hope this will give you more useful information to solve this problem as soon as possible. Link to comment Share on other sites More sharing options...
Luke 37119 Posted May 11, 2023 Share Posted May 11, 2023 I haven’t been able to reproduce yet but we are trying to chase this down. Thanks. Link to comment Share on other sites More sharing options...
513 3 Posted June 27, 2023 Share Posted June 27, 2023 Having same issues. Android 13 running on OnePlus 7 pro (Project elixir Rom) ill try to send video and pictures of this issue tomorrow Link to comment Share on other sites More sharing options...
rdagitz 0 Posted June 27, 2023 Author Share Posted June 27, 2023 Adding a little more information: I have found that any surround sound version of audio (5.1, 7.1) causes the same issue. I also noticed that another user here has a OnePlus phone. Both my phone and my son's phone are OnePlus9. Could those who have responded to this forum please include your phone model? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now